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Rated 4.3 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 Great find for visits to San Antonio! I have visited San Antonio a few times and stayed at various hotels but this was truly a great experience! Everything from being able to check in early, take a complimentary shuttle to the riverwalk and a great complimentary breakfast made this my new top pick for visits to SA! The staff was super as well! December 26, 2014
Rated 5.0 out of 5.0 Good Hotel to Stay in Downtown San Antonio Breakfast is good, comfortable beds and close to riverwalk. December 26, 2014
Rated 2.0 out of 5.0 by Bad shuttle service Noise was bad and shuttle service on 12-20-2014 did not meet our expectations. Staff at front desk on 12-20-2014 was not ready to give us the help we needed with transportation . I would not recommend this hotel to family or friends.This is based on noise levels and shuttle service. December 24, 2014
Rated 5.0 out of 5.0 by Great stay but lousy internet The internet did not work for one of my three nights and was extremely slow the other two nights. December 24, 2014
Rated 5.0 out of 5.0 by Great service , excellent staff The staff was excellent , from top to bottom . Great breakfast and timely shuttle service . Information from front desk and Jay , our shuttle driver , made getting around very easy . December 22, 2014
Rated 5.0 out of 5.0 by room clean comfortable rooms friendly staff. shuttle service was great December 22, 2014
Rated 5.0 out of 5.0 by Excellent staff We spent two nights at this hotel. From the first desk clerk to the shuttle drivers, the wait staff in the breakfast area to the manager we were treated with respect and kindness. They each were helpful and answered questions making us feel welcome. We will stay there again. December 21, 2014
Rated 2.0 out of 5.0 by Poor bed Management needs to replace the bed in this room as soon as possible. Staff met all of our needs. Manager should be in the hotel in the morning so they can get their customers feedback when they checkout. I would have to give the property manager my direct feedback instead of having to give in this survey. December 20, 2014
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