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Rated 4.4 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Best value for your dollar Thanks to the free shuttle service this location is excellent for doing the River Walk and all the downtown area. Close enough to enjoy far enough for lowered price range . Perfect. July 20, 2015
Rated 2.0 out of 5.0 by San Antonio Holiday Inn Express I was hit up for money outside the hotel. The hotel was old and in a bad area of town. July 20, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express on Commerce in SA... Very happy with our last visit overall. Courteous Front Desk Staff, comfy bed, good A/C, good breakfast. You could use some better channels on the TV. Have only one complaint. The lady on the kitchen staff wasn't wearing gloves as she put the food out for breakfast. And she had attitude when my wife mentioned the waffle machine wasn't working. She did nothing about it. Other than that...a good place to stay July 15, 2015
Rated 5.0 out of 5.0 by Staff Friendliness was second to none My wife and I were completely satisfied with the kindness, courtesies, friendliness, and considerations of the entire staff. The suite was clean, comfortable, and enjoyable. The television station selection offered many varieties. The food in the breakfast room was superb. All of the staff went above and beyond the call of duty to assure that my wife and I were satisfied and comfortable. My wife and I highly recommend this hotel to anyone who is lookimng for a decent and pleasureable place to spend a night, days, or weeks. July 15, 2015
Rated 1.0 out of 5.0 by Worst experience The rooms were hot and not very clean. The staff was rude and the breakfast was horrible. I've stayed at many holiday inns this is by far the worst. July 11, 2015
Rated 5.0 out of 5.0 by Great staff and shuttle This site is in close proximity to River Walk and the Alamo. We shuttled to and walked back the several blocks to the hotel. The driver offered to pick us up after shuttle hours (reasonable) if we desired. The room was comfortable, clean and quiet. On arrival and departure the staff greeted us asked if we required anything. To me this is a better choice than paying extra for a location on top of River Walk. July 8, 2015
Rated 5.0 out of 5.0 by Good experience overal Everything was pretty good, beds, breakfast, service, wifi. All were working fine, no complains July 7, 2015
Rated 4.0 out of 5.0 by Perfectly adequate The staff were great at this hotel and everything was clean without any real signs of excessive wear. The improvements that I would suggest would be to extend the shuttle to the AT July 2, 2015
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