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Rated 4.3 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Great Stay We were in town for the UIL marching competition and this is our go to hotel when we go to SA for this. With their shuttle service it is easy to get to the riverwalk and be picked back up. Great experience. November 10, 2014
Rated 5.0 out of 5.0 by Another BOA stay! We have stayed here for years 1 or 2 nights during BOA (Bands of America) and State band competitions. We knew some renovating was being done last year but this year the breakfast area and rooms were done. The room décor is nicer and the sofa is a much better fit and feel. Beds and pillows are quite comfortable. Glad to see the newly painted walls. It was time and they stepped up. The breakfast was very nice and had options. Fruit, yogurt, eggs, bacon, biscuits and gravy, cereals, pastries and all types of other breads and all drink options. Very happy with the renovations and easy walking distance to Alamodome. Very friendly and accommodating staff. Free, fenced-in parking is a big bonus. Also computer available, deli section, small pool, ice and vending machines, and hotel washer/dryer See you next year!! November 6, 2014
Rated 3.0 out of 5.0 by Needs Maintenance Needs maintenance. Cosmetic, items working in the room, pillows. November 5, 2014
Rated 5.0 out of 5.0 by Very accomodating staff!!! A++ The hotel was under renovations to improve it. Very clean, staff was excellent! Very friendly, we will be back. We missed the shuttle downtown and the manager took our family in his own vehicle down to the riverwalk. Great location in the heart of downtown. November 5, 2014
Rated 5.0 out of 5.0 by Great staff Desiree, Stephanie and tje rest of the staff are great. Enjoyed the Halloween Pumpkin contest.... November 5, 2014
Rated 5.0 out of 5.0 by :) Room was clean, staff were friendly and enjoyed my stay November 4, 2014
Rated 5.0 out of 5.0 by Great Location My wife and I, stayed at this location for two days, the hotel staff was very friendly and courteous. They have a shuttle to downtown- Jay (Driver)played a great role on advising us where to go and what to do. Thank ya'll. October 31, 2014
Rated 5.0 out of 5.0 by Great friendly service Staff was wonderful! Rooms were great. Really enjoyed the shuttle service October 29, 2014
Rated 4.0 out of 5.0 Convenient and Welcoming Beyond the expected services like free wifi, parking, and breakfast, we most liked the hotel's convenient city shuttle and the manager's friendly morning welcome. He even offered us two passes to San Antonio's famed McNay Art Museum. What a pleasant surprise! October 28, 2014
Rated 4.0 out of 5.0 by 1 night stay on business. Check in and out was quick and easy. The room was clean. The breakfast convenient, quick and was great. Very quick, easy, and convenient for my 1 night business stay. I would stay here again. October 28, 2014
Rated 5.0 out of 5.0 Details to Guests I always choose Holiday Inn Hotels to expend a week or more; I was very touch to see in this Hotel the General Manager greeting and asking personally to the guests how the hotel can improve current services. The atmosphere quite friendly and very clean indeed! Thanks a lot, Eduardo from Mexico City October 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very nice hotel near the Alamodome walking distances October 25, 2014
Rated 5.0 out of 5.0 by Great Staff Stephanie, Desiree, Joey and the rest of the staff treat you like family. I enjoy all the employees at this Hotel..Hotel recently remodeled.... October 20, 2014
Rated 5.0 out of 5.0 by Friendly and accommodating staff The staff is extremely friendly and accommodating. Shuttle service into downtown is great. The breakfast was above average. The room is modern and spacious. October 18, 2014
Rated 5.0 out of 5.0 by Good Value Near the RiverWalk Our room was clean and comfortable. The free shuttle service to the Riverwalk area is wonderful. The staff is friendly and helpful. Check-in and out is very quick. October 17, 2014
Rated 5.0 out of 5.0 by Alamo Special Perfect for the train no matter the time of departure. Perfect for an Alamo visit. Everyone is friendly. Easy delivery to the Riverwalk and it's very good food. We've stayed on the Riverwalk before but this is a very good place to be and much more affordable. The facility has a very modern look that is very unique. The manager made you feel as if this were the best place in all the city. October 17, 2014
Rated 5.0 out of 5.0 by Exceptional The nicest, most caring interested staff of any place we have EVER stayed. To have a manager ask you personally if everything was alright and if we needed anything.....well, that never happens . Very very helpful..... October 16, 2014
Rated 5.0 out of 5.0 by Great Staff and Accomodations Staff was very attentive and Rooms were clean and well equipped October 14, 2014
Rated 5.0 out of 5.0 Great experience !! Great and friendly staff. Very clean and comfortable rooms. Breakfast was very good. Great location all personal has a very positive and great attitude. My family and I enjoyeed our stay and are definatley planning on staying in the same hotel on future visits to San Antonio. October 8, 2014
Rated 5.0 out of 5.0 by Great Service The staff were all great, friendly and courteous. Lulu again did a great job driving us to the turn around area, so we could see the riverwalk and picking us up in a timely manner. I sorry i can't remember all the names of the staff but thank you for all of you who work there. October 3, 2014
Rated 5.0 out of 5.0 by Great place to stay for the price We stayed here for 3 nights and it was great, nice comfortable beds, clean rooms, the breakfast was great and the hotel staff had such a great spirit and was will to help in anyway they could. Plenty of linen and the hotel shuddle really came in handy to the riverwalk October 1, 2014
Rated 4.0 out of 5.0 by Hi Outstanding service. Staff was polite and courteous. Nice, clean and comfortable room. Unfortunately the road noise from the busy street in front of the hotel was a bit of a nuisance and was hard to get to sleep until traffic died down late at night. September 28, 2014
Rated 5.0 out of 5.0 by Excelente ubicacion Cuartos cómodos y muy buena actitud por parte del personal. Excelente ubicación. Prácticamente en el centro de la ciudad sin necesidad de pagar extra por estacionamiento. September 27, 2014
Rated 4.0 out of 5.0 by Consistent experience and value Stayed at the property for a business trip and the experience was consistent with other renovated HI Express visits and was highlighted by excellent service at this property. Surrouning area is up and coming and a little far from the river walk but the stay came at more reasonable cost that surrounding hotels. September 26, 2014
Rated 4.0 out of 5.0 by Safety To many people were standing around outside amking me and other feel uncomfortable September 23, 2014
Rated 5.0 out of 5.0 by Great shuttle service The free shuttle service to and from the hotel was excellent. We used it to go to the Alamo, Riverwalk, and a restaurant. September 18, 2014
Rated 3.0 out of 5.0 by It's just okay This was not what I am used to when I stay at a Holiday Inn Express. The place needs renovation. Breakfast food was really blah. Some of the staff was super friendly. I didn't care to see their employee's out fron smoking as we came and went. I'm from Washington and we have laws about people standing near doors smoking. So I guess I am not used to seeing people do that. September 18, 2014
Rated 5.0 out of 5.0 by Loved it Very friendly staff and rooms were huge, love it. Only a little noisy from someone running in the hallway. September 17, 2014
Rated 5.0 out of 5.0 by Best free breakfast in town. Very helpful staff and everyone is so polite and courteous. September 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent Room and Great location. Great breakfast and very clean property. September 9, 2014
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