Rated 4.4 out of 5 by 274
Rated 5.0 out of 5.0 by kaylabrooke27 Great Hotel
Hotel was clean and modern, hotel staff were friendly and helpful, shuttle was such a breeze to take to the Riverwalk, breakfast was great; a good variety. Would recommend staying here to anyone.
June 29, 2015
Rated 5.0 out of 5.0 by SLIM49 San Antonio Rivercenter Area
I WOULD RECOMMEND STAYING AT THE HOLIDAY INN EXPRESS AND SUITES WHEN YOU FIND YOURSELF IN SAN ANTONIO TEXAS, BECAUSE THE ROOMS ARE GREAT. THESE ROOMS HAVE A SMALL LIVINGROOM AREA, A MINY KITCHEN AND A BEDROOM. I REALLY ENJOYED IT NOT BEING JUST ANOTHER BORING BEDROOM STAY AT A HOTEL. I HAD ROOM TO MOVE AROUND AND ENTERTAIN GUESTS WITHOUT IT BEING ANOTHER AWKWARD EXPERIENCE.
June 27, 2015
Rated 3.0 out of 5.0 by mdavila1007 Problems with check in
We arrived at the hotel and it took us one hour to check in, the clerk wouldn't except our credit card since it was under our business name and then when we finally were able to check in, the bed pillow was full of hair. Please keep in mind that there is a train that passes by every morning and every night so there is noise if you are trying to get some rest.
June 23, 2015
Rated 5.0 out of 5.0 by Rochelle00 Great Stay and Great Customer Service
- The staff was very friendly and the rooms were very accomadating. I felt right at home
June 22, 2015
Rated 3.0 out of 5.0 by palofax staff was friendly rooms were clean
Pool was very dirty and elevator did not work properly. Outside area needs improvement. Shuttle service was excellent.
June 18, 2015
Rated 5.0 out of 5.0 by Shelby User Excellent Location
I stayed here for a conference near downtown. It was walking distance to my meetings and a shuttle was available if needed. Hotel is close to interstate access as well. Hotel staff very friendly and helpful.
June 16, 2015
Rated 4.0 out of 5.0 by Katie65 Alamo visit
Booked two rooms via internet and was very pleased with location and the transportation available to guest to many of the local spots.
Value was pretty good. Breakfast area clean but very small.
Room could use a good cleaning. Shower has mold, found previous guests socks on floor when we entered along with a towel on the window seal. It's an older building that's been remodeled but still a little more attention to detail on the cleanliness would be a good idea.
Staff behind counter seemed stressed at times but staff on the shuttle was FABULOUS!!! Alex was great!
Would stay here again if I come back.
June 8, 2015
Rated 4.0 out of 5.0 by Paper Pallet Guy Best value I have experienced in many moons
Real good people, room was typical Holiday Inn Express, stayed 3 nights, right off the freeway, SAFE (San Antonio Police use the dining room often for meetings, which I greatly appreciated.).
The Jay Shuttle down to the River Walk worked fine.
One thing to watch for is getting stuck at the train tracks just west of the hotel, go to Caesar Chavez, south of the Alamo Dome, which has a RR overpass.
I will keep staying here for business unless the staff changes their ways, which are excllent
June 7, 2015