Rated 4.1 out of 5 by 258
Rated 3.0 out of 5.0 by ropeguy Clunky suite
Traveling with extended family, so thought a suite would be enjoyable. Two double rooms would have been better as second bedroom was only accessible through all other rooms, we would have had two in-room coffee pots, and two baths.
July 30, 2015
Rated 5.0 out of 5.0 by Luvdove Very comfortable
If you need a crib please keep asking for it till they actually go an look for one
July 30, 2015
Rated 5.0 out of 5.0 by GB7205 Great Stay
The stay began with Shelby's welcoming at the front desk. She was freindly, efficient and helpful and that carried out through our stay. Clearly the property is under renovation and is going to be even better when finished. Our room was very nice, clean, and well maintained. Breakfast was very good, though a little chaotic due to space limitations associated with the renovation. The location is great for the Riverwalk and other attractions, though it assumes a willingness to walk 10-12 minutes. For us that was great. It made a very good property available to us at a price we could afford, as opposed to paying a lot more on the River Walk and getting nothing better than a closer location. I say keep up the good work.
July 24, 2015
Rated 1.0 out of 5.0 by Jamie3119 Disgraceful...
The hotel was dirty, the rooms were dark and moldy, and the staff was not accommodating, and quite frankly, rude.
Breakfast was served amidst construction debris and dust, and was nothing like what was advertised.
The fitness center was closed and there was no access to other hotel's facilities (although the front desk said there would be).
There were loud parties on the parking lot during the week which the front desk staff refused to monitor, even when asked.
I would seriously think twice about booking a room here, especially for the money. Pick another hotel!!
July 21, 2015
Rated 3.0 out of 5.0 by Monkey01 Everything great except Wi-Fi and breakfast area
See previous comments pertain to Wi-Fi and breakfast area.
July 20, 2015
Rated 2.0 out of 5.0 by Sherri78237 I won't Stay Here Again..
I had problems with this hotel in more ways than one. They had loud, dusty construction going on, breakfast ends the same time, week day or weekend (early for me) 9:30. I was only given enough towels, shampoo, etc for one person even though I reserved this suite for two adults, two children.
There was no food available in the snack bar.
The staff just kind of shrugged
July 16, 2015
Rated 2.0 out of 5.0 by prkirsten Great staff, noise location, and tired rooms
hotel tired and in the middle of renovation, cleanliness of room varies, lack of fitness center, crowded breakfast area, extremely poor unreliable internet connection. Noise levels from Highway and Trains interrupted sleep
July 15, 2015
Rated 5.0 out of 5.0 by am723 Amazing
Amazing hotel and stay, despite the remodeling going on...
July 13, 2015