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Rated 4.4 out of 5 by 83 reviewers.
Rated 2.0 out of 5.0 by Staff When we checked in I asked the desk clerk to make sure our points would be reflected on our membership rewards account. The desk clerk had no idea what I was talking about. I told her to dismiss my request. The complaint concerning loud noise at 10 PM was handled quickly but after a short period the noise and play resumed and continued until after midnight sometime. When we left the hotel the following morning there was no staff to turn our door entry card into so I left them by the computer keyboard. There was no staff in sight when we left at 7:15 AM. The hotel also had maid service cleaning guest rooms at 10 PM. There seems to be a management/staffing problem with this hotel. May I recommend that when groups of young people stay that they be assigned to an area away from other hotel guest, if possible, for the peace and quiet of the other hotel guest. July 22, 2014
Rated 5.0 out of 5.0 by Relaxing This a nice, clean, relaxing place. Clean room, excellent staff and good breakfast. All at a reasonable price. This are the things that I always find at this chain and why I try to insure I only stay at this chain - even if I have to drive 20-30 miles out of my way to get it. July 21, 2014
Rated 3.0 out of 5.0 by Good but Somewhat Disappointed Overall, my experience while staying at this hotel was good. However, i believe the staff shold visit the rooms prior to booking them to a customer to ensure everything is clean, fresh and operating properly. FIRST IMPRESSIONS are crucial to the experience! The FIRST impression as I entered the room was a "musty / stale" smell in the air as though the room had not been used in a while. Also, I should never have to personally make repairs to a toilet that is running so I can stop the noise and get a good night's sleep. Being a Maintenance Manager of over 200 stores, first impressions are critical to my success and the success of our business. I hold my personnel to the highest standard possible because any failure on their part not only reflects the reputation of them but the entire Maintenance Department as a whole. You only get one chance to make a first impression. RDJones July 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows In SA for visit with family. Great place to stay. Friendly staff, clean hotel. Very quiet at night which is a big plus for me. Will definitely return to this location. July 21, 2014
Rated 5.0 out of 5.0 by VERY FRIENDLY AND COMFORTABLE The staff was very courteous and friendly. The property was clean and the parking lot was well lit and plenty of spaces. July 20, 2014
Rated 4.0 out of 5.0 by Comfortable Big Pillows The improvement of changing the size of the pillows from standard to king size in the king size bed is great. We enjoyed our nights sleep much more this time compared to all the other times we have stayed there. The big pillows make all the difference. Thank you for this change. July 20, 2014
Rated 5.0 out of 5.0 by Great Place Relaxing and quiet stay. I can't wait to go back for another stay. July 12, 2014
Rated 3.0 out of 5.0 by Excellent front desk agents Hot tub in room was dirty. Guest business center would not log on and night audit didn't know who to call to fix it. July 12, 2014
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