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Rated 3.9 out of 5 by 268 reviewers.
Rated 4.0 out of 5.0 by Good stay but small problems Comfortable stay ,enjoyed the breakfast. Breakfast room very clean and fresh. Just a few minor irritations. Room 104 Coffee maker did not work Bathroom sink stopper does not work TV remote did not turn TV on or off. Had to use manual control on tv. Minor items to make a difference Thanks February 10, 2016
Rated 5.0 out of 5.0 by Great Stay Short notice, good nights sleep, and great breakfast options February 10, 2016
Rated 4.0 out of 5.0 by San Antonio Trip Holiday Inn Express facility was very good. Only issue was highway construction near property. There were better Holiday Inn Express choices for proximity to Lackland AFB February 2, 2016
Rated 4.0 out of 5.0 by Pillows I thought the pillows were uncomfortable and definitely too short for me anyway. I'm sure other people would think differently on this matter. January 28, 2016
Rated 3.0 out of 5.0 by Not our best stay at Holiday Inn Express Definitely has some employees issues but with new management maybe those will improve over time. January 21, 2016
Rated 5.0 out of 5.0 by Staff Contibution Excellent Staff interaction--would stay at this location again January 13, 2016
Rated 5.0 out of 5.0 by Excellent staff and CLEAN! Arriving on Christmas Day the front desk staff was welcoming and professional. The room was quiet and clean with plenty of thick towels. Throughout the stay the housekeeping staff tidied up the room and always left fresh towels. The hotel was easy to access and conveniently located between Sea World and Fiesta Texas, but a block away from all the traffic and road noise. January 2, 2016
Rated 2.0 out of 5.0 by Will not recommend anyone. 1. Bathroom door lock was broken. 2. Exhaust vent of Bathroom was not working which caused lot of smell to remain in the room. 3. Keys never worked at 1 time. Always had to go back to reception to get it re-keyed. 4. Breakfast variety was average. They should add some Asian options also as Asians are major customer base for them. 5. Multiple electricity points were not working in room. January 2, 2016
  • 2016-02-13 T13:45:18.581-06:00
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