Rated 3.9 out of 5 by 255
Rated 2.0 out of 5.0 by RCWUPG Staff was friendly, room lacked
Total letdown from Holiday Inn in regard to quality of room condition and breakfast.
Staff was friendly, but this would be the last Holiday Inn that I would choose to stay at in San Antonio area.
November 23, 2015
Rated 1.0 out of 5.0 by unsatifiednov2015 Terrible
The customer service experience was awful. Rude front desk clerk. Staff refused to answer the phone. Most importantly, failure of management to follow through on promise. I will not recommend or ever stay at a Holiday Inn again.
November 22, 2015
Rated 4.0 out of 5.0 by OkLi Nice hotel
Hotel was nice and clean. The staff was friendly and helpful throughout the stay.
November 4, 2015
Rated 4.0 out of 5.0 by SADavi Good Value, Close to NSCA
The hotel is clean, staff is considerate and it is in a great location for NSCA competitions and nearby eating establishments. They serve breakfast early enough for you to make 8 o'clock rotations, but the food is only fair and you may want to go to one of several breakfast places nearby.
Beds are only fair. Mine on this trip was not as good as last year.
Sign near the thermostat says it controls the air conditioner. Mine had to be controlled from the window unit itself. Not sure why.
October 29, 2015
Rated 4.0 out of 5.0 by Button1123 Suggestions
FIx torn carpet
Had to clean ac filter to stop unit noise
October 28, 2015
Rated 5.0 out of 5.0 Clean room and great staff
Excellent stay,room was very clean. Had a small problem with the air condition but if was an error by us and staff came to help within 2 mins. Fastest service I have ever received.
October 21, 2015
Rated 4.0 out of 5.0 by 75965 room floor carpet
Overall the experience was well above normal in all respects. I would urge mgt. to ck the carpet(s) in the guest rooms timely to insure they are clean and/or cleaned regularly. I understand the problem(s) w/carpet cleanliness, since, like a hospital, the business operation is 24/7.
October 9, 2015
Rated 5.0 out of 5.0 by Rick1291948 Yearly Sea World Adventure
Convenient, comfortable and affordable. We have stayed here each of the past two years we took our grandchildren to San Antonio Sea World.
October 7, 2015