Rated 3.9 out of 5 by 172
Rated 5.0 out of 5.0 by Pacer211 Very comfortable stay at a great price
This hotel appeared fairly new. The staff was great, the room was clean and comfortable, great bed. Quite quiet at the time of my visit.
December 15, 2014
Rated 1.0 out of 5.0 by joinsway poorly built hotel, poor service
Don't mean to hurt anyone's feelings but this is one of the worst hotels we stayed. We booked three rooms. After check in and open luggage, we found out bathroom sink not working. After waited a while, we re-pack and moved to another room.
We suspect this hotel was built with zero insulation. We could hear other rooms TV playing, talking, footsteps and bathroom use. We couldn't sleep well. Oh, did I mention one night everybody was waken up by false fire alarm?
Every time when we shower, it's a bet of luck. If someone else in the hotel was also showering, then the water would go cold in five minutes. And then once, after a cold shower, I found no bath towel! The housekeeping forgot to leave us any bath towel!
On the last day when we came back to the hotel, I inserted the key card and pushed the door open. The door was not locked -- housekeeper forgot to even lock my door after cleaning.
Overall, very disappointed. Hotel was poorly built, staff poorly trained. No more holiday inn express, that's for sure.
December 3, 2014
Rated 5.0 out of 5.0 by latinoadjunct Thanksgiving in SA
Overall I have to rate this hotel as excellent. With the exception of one problem - when a young guest pulled the fire alarm at 1 a.m. and we could not get a hold of the hotel staff - our stay was great. The hotel staff are friendly, professional, and courteous. The rooms are large and comfortable. I highly recommend this hotel and will stay here again on our next return to SA.
December 3, 2014