Rated 3.9 out of 5 by 68
Rated 1.0 out of 5.0 by Karenn Not a good place to stay
Two cars got broken into. The parking lot doesn't have enough lighting. I was woken up nightly by the running toilet. Multiply times when the room was cleaned not all of the towels were replaced with clean ones. Overall just a very disappointing stay.
December 3, 2013
Rated 5.0 out of 5.0 by LaredoFam6 Thanksgiving stay
I must say that this hotel and staff are one of a kind. We stayed at this hotel for the Thanksgiving holiday from Wednesday thru Friday and enjoyed the stay very much. On Thursday morning, when we got to our vehicle, we found out that the battery had died and needed a jump. I proceeded to ask the Manager on Duty if he knew if Hotel had a booster pac to jump start the van, but they did not. He then kindly enough offered to help us out (family of 6) with a jump start from his personal vehicle. Now that's what I call top notch service. Going the extra mile for their guests. This definitely made our stay an even more memorable one. I do not recall manager's name, he made sure that we were on the road to celebrate with our family. (I do recall him saying that he does not usually work the morning shift.)
December 2, 2013
Rated 3.0 out of 5.0 by carnales heater thermostat did not work
heater would never turn off even on auto and room got too hot, very uncomfortable conditions with cold weather outside.
November 26, 2013
Rated 5.0 out of 5.0 by Tom302 Excellant staff, nice rooms
We had no issues with this location. The staff went out of their way to make it go smoothly and the food was excellant (breakfast). Room was very clean and everything looked new. I would recommend this property to anyone traveling in the area.
November 26, 2013
Rated 5.0 out of 5.0 by Cabie Awesome crew
Awesome front desk manegment they were sure friendly and super nice. But we're not Celtics Fans lol.
November 24, 2013
Rated 4.0 out of 5.0 by Lups Great stay.. breakfast is a good start
Restaurant and theater walking distance. Showers could use a little more scrubbing, but I'm picky....
November 17, 2013
Rated 5.0 out of 5.0 by Jason1979 Best. Staff. Ever!
This is the best staffed Hotel I have ever been to. We were in town visiting Fiesta Texas and all the other Tourist attractions. Very early on our first day one of my children fell ill at Fiesta Texas. The young lady at the front desk (Stephanie?) got us in way ahead of check-in time in order to help us out. The rest of the staff bent over backwards to be Hospitable and courteous. I have never seen a Hotel staff that seemed to enjoy their job as much as this staff did. That probably says a lot about management. Thanks for a job very well done!!
November 9, 2013
Rated 5.0 out of 5.0 by Able nice rooms
nice rooms comfortable bed and great service, will recommend this hotel whoever visit San Antonio, Texas
October 24, 2013