Rated 4.1 out of 5 by 185
Rated 3.0 out of 5.0 by Tony8964 issues with stay
Issues with booking thru IHG and pool was very cold, and elevator was broken most of the stay
May 13, 2015
Rated 1.0 out of 5.0 by Khoju Horrible Check in experience
Had a very difficult check in experience due to system being down.
May 12, 2015
Rated 5.0 out of 5.0 by monty6969 nice
I had a great stay . I will come back and stay here again..
check in was fast and friendly...
good and clean room
May 12, 2015
Rated 5.0 out of 5.0 by san antonio trip Business
Everything was very clean. No problems with my stay. Would have liked more breakfast menu choices.
May 4, 2015
Rated 4.0 out of 5.0 by Polekat914 Good
Thomas T. Thank You for going above and beyond! Nice place.
May 2, 2015
Rated 5.0 out of 5.0 by Militaryfamily123 Friendly staff, nice rooms.
Nice hotel, close to Sea World, clean rooms and clean swimming pool.
April 30, 2015
Rated 4.0 out of 5.0 by AnotherWisconsinite Disappointing for a Holiday Inn Express
Wi-Fi was out; used towels were removed but not replaced; floor of room was dirty (old dried up food on the floor between the beds); fan in bathroom did not work; towel bar in bathroom coming off wall; wallpaper peeling.
Breakfast was good; common areas were clean and well maintained; Business Center was handy considering we had no Wi-Fi. Desk staff was courteous and responsive. Housekeeping staff could use some additional training.
April 29, 2015
Rated 2.0 out of 5.0 by Kjacb Hairy Mess
Restroom had hair in floor, tub and hanging towels and it wasn't mine. Title missing on base board. Tissue box empty and coffee pot didn't work. Had to switch it out myself because girl couldn't leave desk. She also didn't recognize me as a platinum member and I didn't get my 500 points she offered. Also didn't get my express check out. Had to go to front desk and get which took him 15 mins. to print.
Hotel Is dated.
April 26, 2015