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Rated 3.9 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by Over all a good stay Over all we had an excellent stay. The staff was nice and attentive. Food served for breakfast was good and the evening snack (hot pancakes) was a welcome treat. Initially the bathroom need attention but that was resolved the next day and the material condition of the bathroom is a little tired. August 26, 2015
Rated 2.0 out of 5.0 by Dirty Elevator, Good Internet This hotel is in need of better daily maintenance. First room they assigned me smelled badly. I had to constantly turn the air conditioner on and off in my second assigned room. The maids forgot to clean my room on one day. There seemed to be no attention to cleaning the elevator floor the entire time I was in residence. The alarm clock went off every morning at 7am (despite my efforts to disable it). I finally had t unplug the clock and stuff it in a drawer. Positives: Internet accessibility and connection was excellent. The bed slept well. August 24, 2015
Rated 1.0 out of 5.0 by Cockroaches I would like to say that almost everything was wonderful about the hotel, it was clean, bed was super comfortable, staff was friendly. My only complaint is that we killed 6 cockroaches the first night, mentioned this to the staff and our room was sprayed but unfortunately it did not help. We were killing cockroaches every night for 5 nights. We even saw a roach run across the table at the breakfast buffet. This hotel seems to be overrun with bugs. I've always stayed at this chain, not in Texas but other states, I've never experienced this before. It made the stay very uncomfortable and it was difficult getting a good nights sleep for fear of having something crawl on you. August 22, 2015
Rated 3.0 out of 5.0 by Late Corrected BIll I was staying for business and had a tac exception from from my company that was submitted to the staff at check in. When I checked out taxes were charged and no one on staff knew how to remove the taxes from my bill. They did try but didn't know how too. 3 days later I did receive the adjusted bill in an email. I had already submitted the old bill to my company for reimbursement. No coffee cup lids at breakfast. August 16, 2015
Rated 2.0 out of 5.0 by I expect more from HIE We booked this location because it was close to SeaWorld and because we have always had such great result from Holiday inn express. We arrived at the hotel late (after seaworld closed) and found the awning blocked off with construction scene tape. I figured they were remodeling until I went out to the car the next morning and it was removed. It seem they simply did not want any vechicles to pull up under the awning at night? Our room did not have a microwave or fridge. There is only one, quite slow, elevator for a hotel with 4 floors. I was also disappointed in the cleanliness of my room. I found a sock, water shoe, and hair bow in the room from the previous occupants. This will not keep me from staying at Holiday Inn express, but I hope someone else will leave a review with good details so I can avoid another experience like I had. August 7, 2015
Rated 2.0 out of 5.0 by Disappointed - Unprofessional Staff, Poor Value My family and I are not fancy travelers by any means. But we've stayed at a handful of hotels in Corpus and San Antonio over the last couple of years - primarily for family gatherings or sporting events. The staff at the Holiday Inn Express August 6, 2015
Rated 2.0 out of 5.0 by Rooms and Service Just horrible service as far as room cleanliness. Both of our rooms were not cleand but only 1 night out of 3 for each room we stayed. My second room did not get cleaned one time the entire visit. August 6, 2015
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