Rated 4.2 out of 5 by 135
Rated 3.0 out of 5.0 Place to Stay before flight home
Location is 10 - 15 min from the airport, steep grade to enter and exit the driveway (good thing it's a rental car# Bumpers will need some paint. Room location was not the best I had a parking lot for a view on the main floor and just beside the elevators and front desk so it was a high traffic area. Tile work in the bathroom was a mess #missing grout and jagged edges) and the whole wall moved when I was turning on the shower. Shower head had only 1.5 of the 3 positions working so you had high pressure jet or pulse jet. Taps dripping all night. Never tried the breakfast had to get up early to catch the plane. Front entrance and lobby area was nice but the water feature needs some maintenance. Staff were friendly and able to print some documents for us. TV was a little small compared to the last Holiday Inn Express I stayed at.
March 1, 2015
Rated 5.0 out of 5.0 by joeg7 Great location and service
loved it great location and service recommend highly
February 28, 2015
Rated 4.0 out of 5.0 by Simpleguy Difficult to find
Unfortunately I had to call the hotel front desk for an alternate address due to two different GPS devices not recognizing published address.
Hotel ended up being at wrong end of the city I needed it to be for my business trip (not hotel's fault) so my commute was longer than I wished for.
Arrived late due to late arriving flight and had to leave earlier than I would have liked. When I went to check out there was no front desk staff present and staff in dining room did not offer to assist in finding the staff so I just laid my room keys on the counter.
February 27, 2015
Rated 5.0 out of 5.0 by Pomps clean hotel and great service
We came to San Antonio for the funeral of a 16 month old great niece that passed suddenly. The staff were very considerate to our needs and even when our grandchildren decided that they wanted to spend the night with grandmother and granpa they provided the bedding so this could happen. My wife is a little OCD about cleanliness and her first expression in the room was wow. We were out late and came back there was a police car patrolling the parking lot. A great place to stay and price was very reasonable for the area.
February 26, 2015
Rated 5.0 out of 5.0 by JM Shipley family members make you feel at home
Location was good central of SanAntonio near airport and good food resturants All counter help makes ne feel at home wouldn't think about staying anywhere else
February 24, 2015
Rated 1.0 out of 5.0 by Tabitha50 Disappointed in stay for a holiday inn express
The air conditioner didn't work that well even tho multiple changes were made on thermostat.
We were awaken to the family next door and their children at 7 am due to the paper thin walls.
And to top things off there wasn't ANY hot water for a shower!
Then we reviewed the bill under our door and it was $30 more than we were quoted. The friendly staff did change the charge and apologized for their error.
We have always enjoyed Holiday Inm Express but this one did not measure up at all.
February 18, 2015
Rated 4.0 out of 5.0 by David215 nice room, friendly staff
Clean and quiet room, comfortable bed. Friendly staff. Complimentary breakfast was good.
February 17, 2015
Rated 5.0 out of 5.0 by LPK51 Great for Business travel
Great location and services. Exactly what I expected. A good value for the money.
February 17, 2015