Rated 3.8 out of 5 by 44
Rated 5.0 out of 5.0 by lmwhitten Superb Stay at San Antonio Airport-North Holiday Inn Express
My stay was outstanding. The staff was friendly and most helpful. The facility was beautiful, well maintained and well maincured. The housekeeping staff is to be commended for taking such good care of my room throughout my visit. The breakfast bar was excellent; fresh fruits and pastries were provided every day. This visit made this Holiday Inn Express the place to stay for me on my visits to the San Antonio area. Again, Thanks to all who make this place #1 in my book.
February 18, 2013
Rated 5.0 out of 5.0 by Ann2612 Great Hotel
We stayed at the hotel for one night. We had a flight out the next day and the hotel was about 10 minutes away from the airport. Our room was modern, clean and nice. We had a king size bed with a sofa bed and there was ample space in the room for two adults and 2 children. It felt spacious, not crowded. Our kids, two under the age of six, slept in the sofa bed and were comfortable. Breakfast was good and we had scrambled eggs, ham, waffles, cereal and bananas. There was coffee, milk and orange juice (maybe apple as well). We had breakfast very early and I was surprised to see a lot of business people in the breakfast room so early (right around 6:30am). We had a great experience. The room exceeded our expectations, the room price included a good breakfast and the hotel was close to the airport.
February 9, 2013
Rated 2.0 out of 5.0 by Beekeeper Not a good place to stay
I have stayed at this HIE twice before. This time was the worst, Tub wouldn't drain. Food for breakfast was cold. Ac didn't work.
February 8, 2013
Rated 4.0 out of 5.0 by MCVPLAY Excellent staff, very good room and breakfast.
Staff was very helpful and respectful although I was a difficult guest. Travel is very unnerving in an unfamiliar area and good travel industry staff should be aware and helpful which they accomplished.
January 26, 2013
Rated 5.0 out of 5.0 by Lflood2 My Home away from home
I have been on a contract that takes me all over South Texas for the last 6 months. This hotel has been my home base for most of that time and the service has been fabulous! Ashley is a God Send and a excellent example of superior customer service. She has waited after her shift has ended to make sure I have been taken care of properly. She has made it her business to take care the customers and we have discussed it amongst the other customers. I will definetly keep coming back!
December 16, 2012
Rated 5.0 out of 5.0 by Lflood2 My Favorite
On this business contract I am on, I stay at this property at the beginning and the end of my travels through South Texas.
During the first part of the contract I spent weeks at this property and the only thing I can say is FANTASTIC!!!!
Ashley is a God Send and makes starting and ending my week pleasurable. She takes really good care of the guests and she has even stayed past the end of her shift to make sure I have been satisfied with my check in. I recently had a lousy experience at another hotel and having Ashley at my "Home" property was a pleasure..
December 4, 2012