Rated 4.7 out of 5 by 155
Rated 5.0 out of 5.0 by Verified Reviewer great service
Great service and manager!! I recommend to all who want a great experience.
June 15, 2016
Rated 4.0 out of 5.0 by Jjdc11 Nice and clean
Only need we had was a later check-out due to a change in the wedding time we were attending. It was a Sunday. We weren't given the later check-out time we were told via an employee. Asked to speak to manager but was told I could just speak to her. We had 3 kids would have been nice to stay in the a/c a bit longer while waiting to leave.
June 14, 2016
Rated 5.0 out of 5.0 by eribarra92 E.I.
Always enjoy staying at Holiday Inn Express where ever I go.
June 10, 2016
Rated 4.0 out of 5.0 by Texasguy2 Staff too busy to be helpful
Requests were not documented nor carried out by the hotel staff causing inconvenience and less rest than expected. No recognition of Gold membership in the rewards program. Request for early check in was denied. Late check out was offered but not observed by maids or front desk. Maids skipped the room one day entirely. The 10pm closure of the hot tub was strictly enforced even though we were a quiet, adult couple needing some late relaxation trying to enter the hot tub at 10:00. There was loud, highway noise at all times heard in the room and you could not just run the fan to drown out the noises because the a/c or heat had to be on before the fan would blow. The room looked nice and the cinnamon rolls in the morning were good. The bed was comfortable and the location was near shopping and fast food.
June 9, 2016
Rated 5.0 out of 5.0 by IvyJ Neat clean comfortable bed
Modern, clean environment, nice bedding, spacious rooms well kept
June 5, 2016
Rated 5.0 out of 5.0 by Jackie211 Comfortable, clean rooms and great service
I am an IHG Rewards member and I have spent time in Holiday Inns across the country. Usually, the Express version of the Holiday Inn chains are not the same, This one was excellent. My family and I really enjoyed this stay.
June 3, 2016
Rated 5.0 out of 5.0 by alig2016 clean,great location, service
I had my wedding in San Antonio and had the band stay here at Holiday Inn as well as most of our family and guest. I did not have time to check the band in as we were trying to getting ready for our big day. I had called customer service and asked them if I had to be present at check in since the rooms were under my name. I didn't have to be there in person so this really helped us a lot as we were already running behind schedule. Thank you for everything! We would recommend this hotel again.
June 2, 2016
Rated 5.0 out of 5.0 by CCIE COMFORTABLE BED AND GREAT SERICE
GREAT EXPERIENCE OVERALL. I WILL RECOMMEND TO OTHERS.
May 21, 2016