Rated 2.0 out of 5.0 by mtau this stay not as great as my first
This stay was not as great as my first. If this had been my first stay I wouldn't have returned. I had to move rooms twice. Lock was broken on first room door. Second room the a/c barely worked, the room was extremely worn, the kitchen sink didn't work at all, and the room was musty.
March 13, 2013
Rated 5.0 out of 5.0 by elperro57 WHAT CAN WE DO FOR YOU?
This was the attitude of every staff member I interacted with from the General Manager to members of the housekeeping staff. Clean, comfortable, quiet accomodations. Good location with easy access onto and off IH 10.
March 8, 2013
Rated 2.0 out of 5.0 by boymommy NOISY!!!
Holiday Inn has always been out hotel choice when out of town. We had always believed that we could not go wrong with staying at any of their hotels. This is the first time we stayed at this location, and we were greatly dissapointed. This hotel was extremely noisy! Our family includes two small children who had a very hard time getting a full nights rest. Our room was right across the hall from a meeting room which was being utilized by a group who had loud music starting at a bout 8 am. Additionally, the cleaning staff was very loud (yelling and laughing) really early in the morning right outside our room. We had to complain to the front desk, but they were unable to provide us with another room, stating the hotel was booked. In my previous stays at numerous Holiday Inn Hotels I have never been dissapointed; but, after this stay I will reconsider my choice of Holiday Inn hotels in any future trips.
March 1, 2013
Rated 5.0 out of 5.0 by BangB Starbucks on Corner!!!Great Choice
The staff was great from beginning to end. The Starbucks being on the corner was a plus.
February 19, 2013
Rated 3.0 out of 5.0 by Lynn38 Parking Security a Big Problem!
Take care when parking to take all belongings inside with you. We parked in front of hotel under the brightest of lights and had our SUV broken into and "everything" taken: suitcase w/all our clothes, hanging clothes bag, computers/printers, all our medications and winter coats. Will not stay at this location again. No security cameras and security patrols area every 2 hours.
Personnel were helpful, but ready to change shift.
February 12, 2013
Rated 5.0 out of 5.0 by Travelqueen50 No problems
It was safe, clean and the staff was knowledgeable and attentive.
February 7, 2013
Rated 1.0 out of 5.0 by Outoftowners Be careful
Our vehicle was broken into at this hotel. Please be careful of the area, what is in your car, and where you park.
January 30, 2013
Rated 5.0 out of 5.0 by isfiza EXCELLENT AND READY TO VISIT IT AGAIN
A VERY GOOD EXPERIENCE. OVER OUR EXPECTACTIONS.
THE PLACE IS IN AN EXCELLENT PLACE TO DRIVE TO EVERY POINT IN THE CITY.
THE ROOM REAL BIG AND COMFORTABLE.
MY FAMILY AND I REALLY ENJOYED IT.
January 16, 2013
Rated 5.0 out of 5.0 by dryoda Very comfortable room and great staff
Room was great and staff was very helpful, couldn't have been more pleasant and accomodating.
January 9, 2013
Rated 5.0 out of 5.0 by Jack11 Excelent service
I buyer a bike and I need to send to a U.S. address, then when I ask to the manager she agree immediately and I pick up my bike when I arrived to my hotel, the service excellent.
January 8, 2013
Rated 5.0 out of 5.0 by lynnp Wonderful staff
We were in town for a swim meet and had a wonderful time! The staff was wonderful! Thanks!
December 14, 2012
Rated 5.0 out of 5.0 by dan117 my stay
Great stay and very convient. loved the hotel and the staff was very good
November 23, 2012
Rated 5.0 out of 5.0 by Damsel2012 Great Experience
The food was great, the staffs were courteous and very nice. I would recommend this hotel for others.
November 18, 2012
Rated 3.0 out of 5.0 by retta33 clean and good location
Our room was nice sized and clean, but the entire floor smelled of smoke. The location was perfect for our needs. Shuttles were not available to certain areas, so we were glad we had a car. Not many restaurants close, but in a short driving distance. Breakfast choices were good and staff was nice.
November 17, 2012
Rated 5.0 out of 5.0 by nd108 Wonderful example of southern hospitality!
Our family could not have asked for a better weekend experience.
October 29, 2012
Rated 1.0 out of 5.0 by MegaGetaway Airport, really?
I was told that the location was close to the airport, but that was not completely true. Yes, the location was only 6.9 miles from the airport but they offered no airport shuttle. I spoke with the manager who told me that when we got to the hotel he would have the maintenance person take me to the airport, well when we arrived a couple of hours later, he forgot that conversation and needless to say I spent over $20 to travel less than 7 miles one way....would not recommend this hotel to anyone especially if you are told one thing and then something else is delivered.
October 19, 2012