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Rated 4.2 out of 5 by 221 reviewers.
Rated 5.0 out of 5.0 by Nice room and great breakfast Good location. Accessible to San Antonio attractions and some good restaurants. Very nice hotel. July 22, 2015
Rated 4.0 out of 5.0 by Stayed here for years This remains my go-to stay in San Antonio. It is on the decline with some amenities gone (water bottle and Oreo cookie) and the rooms and elevator show signs of some wear and tear, but still good value. July 20, 2015
Rated 1.0 out of 5.0 by Not the best Holiday Inn stay we've had During our 1-night stay, we were in 3 different rooms. We were moved from our first room because the beds were wet and it was dirty...moved from the second room due to the toilet malfunctioning and the hotel staff trying to fix it at midnight...and the 3rd room we were put in, the AC didn't work well, the sleeper sofa mattress was too curved to sleep on, and there was mold on the headboard and dust ruffle. Our friends staying in the same hotel had the same problems and had to move rooms as well. The pool was dirty and the spa water was colder than the pool water. Just a big disappointment compared to our past stays with other Holiday Inn Express locations. While the breakfast was delicious and the staff was very friendly, we will not be returning. July 20, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. The service at this hotel is great. The hotel needs attention on hallway and elevators ventilation. The breakfast choices can be improved. Fitness center is very basic and needs more equipment. July 19, 2015
Rated 5.0 out of 5.0 by Great Customer Service I have stayed at this location several times and the staff is always very helpful, friendly and professional. They always try to meet your needs. Keep up the great work! July 13, 2015
Rated 5.0 out of 5.0 by Easy access Typical HIE, not the new dramatic ones like in Garland, TX. Great food and comfortable room. Friendly staff. July 8, 2015
Rated 5.0 out of 5.0 by NW Med i left a memory stick in the business center computer. I called once I got home after realizing I had forgotten it. The staff at the hotel were very helpful and eager to assist. July 7, 2015
Rated 5.0 out of 5.0 by great staff comfortable room and great value Enjoyed the experience July 3, 2015
  • 2015-07-29T11:08:46.299-05:00
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