Rated 4.3 out of 5 by 138
Rated 5.0 out of 5.0 by Melanie928 Clean Room and Excellent Customer Service
I was extremely satisfied with our room. My parents and I were travelling from two different cities and planned on meeting up in San Diego. My parents arrived early and they were able to check into the room prior to the 3:00 PM check in and this was comforting to me. The staff was very friendly. The rooms were very clean, and it met our needs.
After a weekend of Sea World, and Deep Sea Fishing when we were checking out I thought it was very nice of the front desk to offer us water for our trip home.
I would definitely stay here again, and I will recommend this hotel to both family and friends.
September 11, 2014
Rated 3.0 out of 5.0 by aussiexp You can do better
If you want to stay very close to SeaWorld then probably this hotel could be an option, otherwise, I'd avoid it. Rated it 3 stars overall and that might be a little on generous side.
You are paying for the location - location - location. Premium prices for decidedly average accommodations. Although having said that - it is tricky to get in and out of. At least the undercover parking, although cramped always had spots as from appearances, I'd rather no park my car on the street. Maybe that is being little unfair.
The worst for me though once we got the room dried out (using AC - staff not overly concerned) from the window having been left open and everything feeling moist to touch, was the bed. I woke up with a stiff back from the poor mattress the first morning and was worse after the 2nd nights stay. Maybe I just got a bad mattress - maybe the hotel just needs some updating across the board.
September 10, 2014
Rated 5.0 out of 5.0 by Jo on the go Nice Place to Stay!
I find the HI Express properties to be clean and friendly. A good value for the money. This one is conveniently located to all of the San Diego attractions. I've stayed here twice now and I'd go back.
September 5, 2014
Rated 5.0 out of 5.0 by MikeM201 Great Hotel
This was our 6th time here and will return again next year. Staff is great, rooms are clean and this hotel is near everything!! We have been here so many times the staff knows us. It is our home away from home. Thanks.
September 5, 2014
Rated 4.0 out of 5.0 by snowboarder1234 Sparkling Clean, Updated Decor and Professional Staff
The hotel itself was wonderful, but the neighborhood was a little sketchy. Run down, dirty, difficult to cross the street to access other services; such as the drug store, restaurant, grocery store, etc.
The breakfast food is free, but not very good. Except for some apples and oranges, the offering was all highly synthetic and the eggs with that cheese? INEDIBLE! Just plain scrambled eggs would have been fine. I stuck to the dry cereal. Some organic offerings would be nice.
Firmer pillows, please.
The WiFi was wonderful!
September 3, 2014
Rated 5.0 out of 5.0 by mamita 42 Buen servicio, alredor ruidoso
El hotel por dentro es limpio, comodo, buen servicio, el alrededor es Ruidoso, no tiene un buen aspecto...
September 2, 2014
Rated 5.0 out of 5.0 by annette350 Great hotel
Service was great with warm and friendly people. Breakfast was great too! My husband and I enjoyed our stay with comfortable beds, clean rooms, and great choices for breakfast! Thank you! :-)
September 2, 2014
Rated 2.0 out of 5.0 by Nipu Noise area
I will not recommend to faimly. Please just use if it's really needed to stay here no other choice.
September 1, 2014