Rated 4.4 out of 5 by 74
Rated 5.0 out of 5.0 by JessicaS Best hotel by Sea World
I stay here alot I absolutely Love this place and Dolly is the best!! I am always very well taken care of. They are the most accomodating and the free breakfast is the ticket!! If you are going to Sea World and you dont stay here with your family it is a mistake!
December 4, 2013
Rated 5.0 out of 5.0 by Mac24 Very comfortable beds
4 of us stayed here after a cruise and found the rooms wonderful.
very clean and definitely up to date. Beds were very comfortable
The breakfast had lots of choice and reasonable hours I would definitely stay here again! We took cabs everywhere but would suggest the hotel have info on the bus routes as it was a little ways from downtown.
November 24, 2013
Rated 5.0 out of 5.0 by razz comfortable bed & great service
Staff was extremely friendly. Beds very comfortable. Room very clean. Had everything I needed & everything worked.
November 21, 2013
Rated 5.0 out of 5.0 by Patter123 Canadian Family Vacation
Family of 5 from Canada touring California attratctions. This hotel had great staff, spacious rooms and very clean. Couple points to know is the pool is small and a little out of the way, but very clean and always clean dry pool towels. The location of the hotel is ok, not the best neighbourhood, but always felt safe, and too be honest you have to expect that when you go to a major US city, there are going to be homeless people and not so pleasant sights. Overall I am very happy with our stay and would recommened it to anyone. One other thing, the breakfasts were good, the warm food selection changed each morning and the staff were great.
November 21, 2013
Rated 1.0 out of 5.0 by Kell29 Terrible service
The front desk staff are not trained properly in thier daily tasks. One person working the front desk numerous times and the check in line was insane. Arrived at hotel, had 3 rooms booked, and when we walked into to one of the rooms it had not been cleaned. The towels are old and stained. The beds very uncomfortable. Have never stayed at a holiday inn until now that I din't like, nor will ever go back.
November 17, 2013
Rated 5.0 out of 5.0 by C8610 Friendly staff and excellent service
Travelled for business and pleasure.I chose this facility based on its review of the staff.The hotel was very clean. The staff was courteous and friendly. Very helpful. The hotel was in a good location. Local stores and restaurants in good proximity. Beds were more comfortable than expected. Price was reasonable. I would stay here again.
November 16, 2013
Rated 5.0 out of 5.0 by DaveinDC Friendly service and great location
A quiet, updated property with a very friendly staff and nice pool area. At check in, the front desk clerk gave us a map, talked about attractions in the area, and answered all our questions.
SeaWorld is just across the bridge and while we did not visit there, we did spend a day at Mission Beach, which is just a short drive away. Mission Beach has souvenir shops, beachside bar food joints, and a surfing wavehouse, all surrounded by a bike/runner-friendly boulevard. Shortly after our stay, we realized that we forgot an item in the room and after a call to the hotel, the housekeeping staff quickly found it and we were able to retrieve it from the front desk. Overall, a great property for a nice visit to San Diego.
November 6, 2013
Rated 5.0 out of 5.0 by Lorene Comfortable and relaxing
I always enjoy my stay at HI Express wherever it is. This was for business and my husband and I really enjoyed our stay.
November 4, 2013