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Rated 4.4 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by All about location This hotel property is ideally located for access to Seaworld, beaches and downtown San Diego!! With 5 young grandchildren in tow it was a relief to be back at our hotel in just minutes after fun packed days. This hotel was only one of a few in the downtown vicinity that provided comfortable rooms for large families. Each of our two rooms adequately accommodated two queen beds and a queen sofa bed. The rooms were quiet considering the property is located very near a major freeway and very busy intersection. The hotel, however, is not easily accessible from the freeway. The staff was very friendly and efficient. The breakfast area was small and it was impossible to find seating unless we ate before 8am or after 10am. The breakfast menu offered a variety of breakfast foods and the 24 hour coffee bar was much appreciated. The parking situation was horrendous with spaces too small for most of the vehicles. We were forced to park on the street when returning to the hotel in the late evening. I recommend the hotel for family friendliness but you might want to leave the larger vehicles at home. August 11, 2013
Rated 5.0 out of 5.0 by Happy Customer We had a wonderful time staying at the Holiday Inn. This is our second visit. Great place, love the cinnamon buns!! August 9, 2013
Rated 4.0 out of 5.0 by Beautiful hotel, bad area Beautiful hotel and great rooms. REALLY clean and updated, downside is that the pool is more a pond in the parking lot and the area is not good. There also isn't any kind of view from any room. You either look at business rooftops or the hiway. Upside, wonderful staff and great breakfast. August 5, 2013
Rated 5.0 out of 5.0 by Nice experience Little bit noisy of west side room. Very nice stuff there, really convnient to sea world, very good hot breakfast. August 3, 2013
Rated 5.0 out of 5.0 by Very friendly Very helpful and friendly staff! Took time to give great directions August 2, 2013
Rated 4.0 out of 5.0 by Great hotel - bummer parking! We had a great time/vacation! It's location is close to many attractions and the hotel itself is just exactly what we expect from HolidayInn Express, the staff was great, too! Always friendly and helpful. BUT, the parking is bad!! Only one floor covered garage and very tight spots, fills up fast, street parking and it's full after dark. August 2, 2013
Rated 5.0 out of 5.0 by Excellente Service it is one of the few hotels where the manager gets involived in the daily operation like the one of this hotel. This speaks hight about the hotel management. July 20, 2013
Rated 5.0 out of 5.0 by Location and Service The location was super close to Sea World. We loved that. Also, MariJo checked us in and out and was fantastic. The other desk staff was also very friendly any time we would enter or exit the building. July 6, 2013
Rated 5.0 out of 5.0 by Great staff great hotel very pleased I would recommend this hotel for anyone going to San Diego July 5, 2013
Rated 4.0 out of 5.0 by Great breakfasts, parking a problem. Unusual to find a room that's not a suite that can sleep our family of 5. Room was clean and the breakfast and afternoon cookies were wonderful. The hairdryer didn't work in the room. Parking is the big problem of the hotel. A small garage with spaces so narrow we had to fold in our mirrors to park one of the times. Sometimes it was hard to even find a space. Staff was very friendly and helpful. July 4, 2013
Rated 4.0 out of 5.0 by Very good & sometimes not so good Wonderful location in that it's very close to Sea World, the zoo and some good restaurants, but also pretty close to homeless. Great room, clean and updated, but unfortunately there was a nearby skunk who "shared" several times during our visit (certainly no fault of the hotel). Breakfast was great, the staff was superb. The parking -- not so much. Teeny, tiny spaces and not enough when the hotel is full. The frig was turned off and the only way to turn it on was to pull it out of its compartment as the switch is on the back (even then, had to get a staff member to fiddle with it to get it to work). July 3, 2013
Rated 5.0 out of 5.0 by Nice place, pleasant people, Great cookies! I was very happy with the value derived from my stay at this HIE. The staff was pleasant and helpful; although small, the pool/spa area was clean and stocked w/towels; the complimentary breakfast included a great variety of foodstuffs that satisfied my entire (somewhat picky) family; and in the afternoon the staff put out some complimentary home-made/fresh-baked chocolate chip cookies that were delicious. It was also conveniently located with a dozen dining choices available within walking distance (literally across the street). With three smart phones and a tablet among the family electronics, we also very much appreciated the complimentary wireless access provided by the hotel. June 9, 2013
Rated 5.0 out of 5.0 by Wonderful Place to Stay My family and I were heading to San Diego to visit Sea World. We booked one night at this Holiday Inn, right near Sea World Area. It was terrific. The manager was very pleasant and cordial. The lobby was beautiful. Upon arrival, we received a little Priority Club members snack bag. So nice and sweet. The breakfast was impressive: biscuits and gravy, pancakes, sausage, mini omelets, cereal, bread, peanut butter and jelly, cinnamon rolls, various juices, and coffee. A magnificent spread for such a small Holiday Inn. It has a small pool, but we were not there for the swimming. The rooms was clean and fresh. We went sight seeing, and were allowed to stay another hour past check out. Very accommodating and pleasant stay. June 6, 2013
Rated 5.0 out of 5.0 by Perfect location & great family room 2 nights and 1 day in SD, the one day being taken w Sea World. Odd but very, very convenient location. Family of 5 in 2 queen, 1 foldout couch and kitchenette room. Worked perfectly. And good value for the area, which isn't cheap. May 27, 2013
Rated 4.0 out of 5.0 by Unexpectedly good stay I never like continental breakfast so I never thought I would book Holiday Inn Express as I thought they just provide danish or muffins for breakfast. I booked this hotel this time because of the price and location (5 mins to Sea World). Too my surprise, they provide very good varieties of hot food like sausage and scramble egg, also very nice machine made pancake. The room was clean, good size washroom counter, bright light. I will certainly go back and consider to book Holiday Inn Express in my future trip. May 26, 2013
Rated 5.0 out of 5.0 by Kids enjoyed the stay!! We had a little family stay and visit to Sea World and chose this hotel because it was close. We had no complaints at all! Our girls 2 & 4 had a blast and my 4 year old LOVED the breakfast offered! Would stay again for sure! May 24, 2013
Rated 5.0 out of 5.0 by Nice Hotel Not too shabby, I only stayed here one night. Its location is good. try Phil's BBQ or the CheeseSteak place across the street. You are 5 minutes away from Downtown or the Beach. I was upgraded as a Platinum Member room to 212 which was a nice spacious room. This is definately a good hotel for you travelers coming into town for Sea World, beach vacation, or just a stay after seeing an event at the Sports Arena down the street. May 21, 2013
Rated 5.0 out of 5.0 by everything was great good location , near hgw 8 and close to some restaurants Friendly staff . Very comfortable room excellent breakfast May 21, 2013
Rated 5.0 out of 5.0 by One of the brand's best If you are planning a vacation to San Diego, especially to Sea World, you can't go wrong with this location. The staff is one of the most courteous and helpful I have encountered. It is clean and inviting and fairly quiet. May 21, 2013
Rated 5.0 out of 5.0 by very close to beaches and downtown San Diego. Good place to stay, very close to the beaches. The staff was extremely helpful and polite. the only minor problem we experienced was the street noise but it is not a real problem. we enjoyed our stay. May 18, 2013
Rated 4.0 out of 5.0 by Good family hotel. Very clean. Friendly staff. Great hotel. I like to stay at a bunch of different hotels on a trip. This one was just as nice...if not nicer than ones we spent a $100+ more on. May 8, 2013
Rated 5.0 out of 5.0 by Great Staff, Clean Rooms and Hotel Highly recommend this hotel for anyone staying in the San Diego Sea World area. April 26, 2013
Rated 5.0 out of 5.0 by Great Property and Good Value Recently renovated rooms were great. Got the high floor room as requested. Clean rooms. Clean property overall. That's what I expect and received and loved the experience. Stayed 1 night while attending a concert. Able to walk down the street to the concert at the Valley View center. Only about 1/2 mile. Highly recommend this hotel! April 17, 2013
Rated 4.0 out of 5.0 by Good location Staff excellent! Rooms and bathroom are very good. Location was excellent with restaurants and plenty of stores close by (walking distance). The I8 freeway is literally a right turn away that leads to the I5. You are no more than 5-10 min from the Gas Lamp, Balboa Park, Zoo, and Sea World is 2 min away. Parking is tight but very available and the pool is heated with a Jacuzzi to relax as well. April 12, 2013
Rated 5.0 out of 5.0 by Fantastic service I travel every week for business, this hotel stay was for pleasure. Hands down the best and friendliest staff I have come across! I stay at IHG properties almost every week and the staff at the San Diego Holoday Inn was the nicest, friendliest, and most professional I have ever encountered. I would go out of my way to stay at this propery again. Thank you for making my family vacation so special! April 7, 2013
Rated 5.0 out of 5.0 by Excellent hotel/family friendly This is the second time we have stayed at this hotel and both times our experiences have been wonderful!! The hotel is very clean offering a lot of amenities. The staff is very helpful and courteous. The breakfast was wonderful every morning, offering a selection of hot food items that were very tasty!! It is very family friendly and is just minutes away from Sea World. We will definitely continue to stay here in the future when we travel to San Diego again. April 1, 2013
Rated 4.0 out of 5.0 by comfortable bed. Easy location for tourist Our first night was terrible. Window didn't close, very noisy. Moved to a different room the next day was much better, even extended our stay one more day. Daughter found quite a few surprises under the bed- candy, paper,etc. Otherwise ok March 28, 2013
Rated 4.0 out of 5.0 by Good value and cleanliness for my family Everthing with our 4 night stay was good. Felt proximity to Seaworld, restaurants, stores, and other ammenities was fantastic. Clean, safe, enoyable stay for my family! March 28, 2013
Rated 4.0 out of 5.0 by Close to SeaWorld and GREAT complimentary breakfast! We stayed here during Spring Break. It was close to SeaWorld and other attractions, including several beaches. There are several restaurants in the area. Be sure and try Phil's Barbeque, you won't be sorry! Room was very comfortable but on the small side. The staff was very friendly and accommodating. The complimentary breakfast was excellent, including their signature cinnamon rolls which are wonderful and biscuits and gravy, eggs, sausage, bacon, pancakes, cereal, yogurt, fruit Danish among other things. We would definitely stay here again if in the area. March 26, 2013
Rated 5.0 out of 5.0 by Wonderful Experience Obvious that management here is committed to guest comfort/services. Breakfast choices changed daily which was nice. On busy weekends, extra staff added to the breakfast room and were able to maintain everything. Loved the welcome goody bag as well as the bottled water in the room. This is the first HIExp property where we experienced this. Requested a microwave and it was delivered within 5 minutes! Such service.Easy access to the freeways and centrally located. Would definitely stay here again. Rooms were clean, bathroom was modern and spotless. March 25, 2013
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