Rated 4.1 out of 5 by 251
Rated 5.0 out of 5.0 by SaraJB Perfect stay, perfect trip!
This was our grandson's first ever trip. this property made him feel as special as every other adult, the pool is perfect for small kids especially those learning how to swim! This property EXCEEDED our expectations a million times over!!
June 29, 2015
Rated 2.0 out of 5.0 by ISHE nice front desk
We experienced nice and helpful customer service at the front desk. THE OVERALL FEEL OF THE HOTEL IS A BIT RUNDOWN AND A STALE SMELL IN THE HALWAYS. awkward hallways to get to the room. I LIKED THE COFFEE HOWEVER.
June 27, 2015
Rated 3.0 out of 5.0 by onerichfrog Stay was OK
Our room was very clean and the Hotel staff were very nice and helpful, although our room was tiny!
Parking is a big issue. We have an SUV, it was too large for most spots, as well as trying to turn into a spot. I'm not entirely sure that there are enough spots either. The location of the hotel is not the best; it's not too far from Sea World, but not super close. The area made me nervous. We went to a grocery store not too far. The store was dirty and there were some very sketchy people in there.
Breakfast was very nice and well stocked. I doubt that will be staying here again.
June 26, 2015
Rated 3.0 out of 5.0 by Darock22 Comfortable room and bad customer service
The actual hotel room is great. The internet is super slow, since every is using the bandwith. The food selection was ok, but they could have had more.
The front desk customer service was not that great. Even you get a reservation through an external deal like groupon, the location in San Diego will not honored it. I got my reservation at a different website that was fully paid, but the customer service folks could not find my reservation information. So i had to pay twice and it was two different prices. The manager at the time did not to compesate me for my stay or at least try to give a couple nights free for the future. Please be aware when booking tickets through an external source.
June 25, 2015
Rated 4.0 out of 5.0 by DENDoug Good location but somewhat below HIE standards
The location is very convenient to Sea World and the Mission Bay area including some of the older and more interesting parts of San Diego such as Pacific Beach and Ocean Beach. The breakfast was really quite poor with tasteless food and broken toasters. The wireless internet was so slow as not to be usable.
June 22, 2015
Rated 4.0 out of 5.0 by Viking 232 Good stay except fr internet
Very poor internet service we were constantly being dropped off or even unable to connect.
June 18, 2015
Rated 4.0 out of 5.0 by SPSSD over all good
over all good experience and good staff except the distance from downtown. and lack of shuttle services
June 15, 2015
Rated 4.0 out of 5.0 by bclark01 Clean and comfortable
Would recommend this hotel, very clean and a good location
June 15, 2015