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Rated 3.9 out of 5 by 100 reviewers.
Rated 3.0 out of 5.0 by No parking They have friendly staff and pretty clean place but they do NOT have parking for anything larger cars than a VW. February 26, 2014
Rated 4.0 out of 5.0 by Thanks awesome thanks for the stay I will stay here again February 12, 2014
Rated 4.0 out of 5.0 by Staff Gentleman behind counter went out of his way to make sure a room was clean for our up grade. Really a customer service attitude. Appreciated by a road salesman of 38 years. Keep up the good work. February 3, 2014
Rated 4.0 out of 5.0 by Great hospitality The staff let me use their own PC to print out my e-tickets. They were all friendly and helpful! Not far from Sea World, nothing special around, but better atmosphere than city center. There is 7/11 across the road, and nice Mexican rake-out restaurant next door. Enough parking space, included in the charge. BF was good enough for family travelers. We will use this place when coming back! January 5, 2014
Rated 5.0 out of 5.0 by Very nice for price The outside of the hotel is pretty quiet and seemed dead but I guess that's because we checked in right at 3pm by the end of the day the parking lot filled up quite a lot. We were looking for a cheap place that had a bed because we figured we'll be out exploring San Diego anyways.. But the room was pretty nice! Big one bed, tv, microwave and one bathroom. It was nice and specious. The lady at the front counter was very sweet and helpful. Great stay definetly coming back here, January 4, 2014
Rated 3.0 out of 5.0 by Great Staff, comfortable bed...features to be desired The staff was amazing and very helpful however the toilet was broken and they were unable to switch my room during my entire week stay due to overbooking. The location is good, walking distance to the park and shopping plus a bus stop for longer distances. The workout center consists of 3 machines (2 broken at the time) and the pool is extremely small so if you are looking for a swim I would hit the beach. December 29, 2013
Rated 5.0 out of 5.0 by Great Experience My family enjoyed a one night stay at the Holiday Inn Express Sea-World location. We came down for our daughters Christmas party which was near the hotel. Everyone at the hotel was extremely pleasant, the rooms were clean, comfortable and nicely appointed with what looked to be very new furnishings. The place smelled great! Overall, an excellent experience and we will certainly stay again when visiting our daughter serving in the Navy. December 11, 2013
Rated 4.0 out of 5.0 by Small rooms but great service and value While the rooms are very small compared to other HI Express that we have stayed at, the staff service and friendliness is exceptional. One recommendation for management is in regards to the desk and desk chair in the rooms. The 'ergonomic' chair is fancy enough to look at - but is a good 6-8 inches too short compared to the desktop height #even fully raised#...and I am 6'2". I had to ask for a couple of pillows to place on the seat to comfortably work at the desk. Other than that, nice stay. November 27, 2013
Rated 5.0 out of 5.0 by Great staff, great location, great hotel! Staff was very friendly and very helpful. Room was a little small, but the hotel location was great. Breakfast was good, plenty to choose from. Overall, it was a great stay! November 21, 2013
Rated 5.0 out of 5.0 by Awesome Staff All the staff are great. Front desk staff excellent, could not get better. November 15, 2013
Rated 1.0 out of 5.0 by Loud and a hair surprise. Well i checked in and got a first floor room. My bad couldn't sleep at all. It sounded like i had elephants above my room. At 3:30am i couldnt take it anymore. I went to the office to complain and it chabged nothing. In the morning we went to eat the breakfast early and to my daughters surprise she got a hair in her biscuits and gravy. Not to appetizing. I went to the office to check out and to complain again, and the woman in the office told me they he'd allot of noise complaints that night and the manager would call me . I still haven't heard a word. October 30, 2013
Rated 5.0 out of 5.0 by Great Service Great Service by all team members......from the front desk to the housekeeping team. Everyone was so friendly and made sure we were happy with our room etc. Beds were very comfortable. Usually when I travel it takes a couple of days to get used to the bed. I slept so well the first night and the rest of the week, that we were in San Diego. October 29, 2013
Rated 5.0 out of 5.0 by I really enjoyed my time there Great location - didn't spend much time in the hotel itself, but when I did I enjoyed my stay. Make sure to go to Sushi Ota across the street for at least one meal - fantastic sushi! October 23, 2013
Rated 4.0 out of 5.0 by Great People and Great Service Room was too warm Great experience except the air conditioner was on 24/7 and the room never cooled down. October 21, 2013
Rated 4.0 out of 5.0 by Very clean hltel, easy parking The hotle has easy parking and good service. The Hotle location is coose to my work area and that works for me. It has an easy excess to the free ways. October 20, 2013
Rated 3.0 out of 5.0 by Small Room but good location We stayed at one king bed room, this is the smallest holiday inn hotel room we have ever stayed. The room is so small, it makes the room in cruise ship bigger. The elevator is not located by the lobby area, you have to walk out and enter another door to get to elevator. Who is the architect?? The location of this hotel is close to major highway and near to most of sightseeing in SD area. The stuffs are wonderful and friendly. October 15, 2013
Rated 5.0 out of 5.0 by great, great staff it's surprising how much courteous and friendly staff can make a difference - based strictly on that factor alone, I would return to this hotel - the room is on the smaller side but the breakfast buffet is excellent - the overall atmosphere is great - kudos to the management and staff - they are doing a wonderful job - Marcia at the front desk was exceptional - Holiday Inn could not have a appointed a better person for the job October 11, 2013
Rated 5.0 out of 5.0 by Staff were exceptional Staff friendly and helpful. We arrived early, hot and very tired from a previous nite's hotel stay where we didn't get any sleep because of noisy neighbors. So the staff here at HI were very accomodating = gave us bottled water, had us go lounge by the pool till our room was ready! Very appreciated! Thank you October 7, 2013
Rated 3.0 out of 5.0 by GREAT SERVICE. AVERAGE HOTEL EXPERIENCE The staff was wonderful at the hotel. Everyone we met was helpful and positive. Our room was very small and the "bathroom" accommodations were very unreasonable. The toilet and shower were in it's own separate location closed off with a door. The area was so small you couldn't open the door if you had the bath mat on the floor. The sink and counter were in the room which made the room look messy and if someone was using the sink it was noisy in the room. The bed and pillows were very comfortable so I got a good night's sleep. The breakfast buffet was average. It had the standard fare. The staff maintained the area very well and they were very friendly. The big thing for us was the traffic outside the hotel and the access to the hotel from the street. Having to make a U-Turn each time we returned to the hotel especially in the heavy traffic was not a good situation! October 2, 2013
Rated 5.0 out of 5.0 by great service and good location Great front desk service, they are very friendly and try to help guest to solve the problem. Moreover locations close from the bus station, very convenient for foreigners.Breakfast is delicious and plentiful ! The Internet quickly and easily to get , very very good!! September 30, 2013
Rated 4.0 out of 5.0 by Good Location Rooms are very small. Not comfortable for two people. Would be fine for a single person. Wife and I were visiting our Daughter, definitely not enough room for three. September 26, 2013
Rated 5.0 out of 5.0 by Super We have stayed here a number of times and fully recommend it to anyone looking for a clean, comfortable and conveniently-located room. September 23, 2013
Rated 4.0 out of 5.0 by Quiet and centrally located We needed to be close to La Jolla. We spent most of our time in Pacific Beach and La Jolla but did make a trip downtown. This facility was generally quiet. Occasional child running down the hallway but they were excited, too. Standard Holiday Inn Express rooms, great housekeeping staff. This location is right next to the original Rubios Fish Tacos which was a plus for us...we love Rubios for a quick snack September 8, 2013
Rated 4.0 out of 5.0 by Outstanding Breakfast and Staff Very surprised to have a HOT Quality complimentary breakfast. The Breakfast staff and managers were outstanding. The actual Location of the hotel was good but surrounded by car Dealership so not much vacation appeal, however close to Beach access. September 6, 2013
Rated 3.0 out of 5.0 by Just Ok It's probably my fault, but we reserved a room with a King sized bed figuring that we'd get a little extra room space. Unfortunately, for the price we were pretty disappointed with the room size. We got a corner room that was small - very, very small. Other than that, the experience was great. Right down the road from the beach, great breakfast, great staff. August 29, 2013
Rated 4.0 out of 5.0 by Great staff Very clean hotel, employees are great with customers. The hotel is very close to freeway. August 29, 2013
Rated 5.0 out of 5.0 by A fine place to stay Check in was great, Lonnie was quick and set us up in a nice room for our 8 day stay. Room was clean and comfortable. Yes, the toilet/shower area is a bit small, but I don't spend a lot of time in either, so it was fine. The staff was very nice and helpful. Pool is small, so if you want a large pool to hang out by, this is not the place. But the area was clean and the water was great. Breakfast buffet is on the nicer side of those types of buffets. Loads of options and the coffee was always fresh and hot. It is covenient to everything in the area. Would definitely recommend to anyone needing a nice, affordable place to stay in the area. August 27, 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed We so appreciated all of the amenities of this hotel! stayed in a few scary ones lately! Thank you August 23, 2013
Rated 4.0 out of 5.0 by Good time Easy check In and out. Really nice experience. Will recommend to others. Will utilize again. August 16, 2013
Rated 5.0 out of 5.0 by Fantastic Customer Service! Our recent vacation to San Diego was made even more enjoyable by the excellent staff and the best customer service we have ever experienced! The rooms were clean, the beds were comfortable, the breakfast selections were very good but the attention and friendliness of the staff was the best!! We were always greeted with a smile and a kind word. Even the front desk person called our room to make sure we had everything we needed. When we were a towel short, the housekeeping staff had a fresh towel at our door within a couple of minutes. The rooms are a bit tight, but we weren't there to stay in the rooms. After seeing the sights and playing on the beach all we needed were hot showers and comfortable beds and we got both. Thanks for making our family vacation and trip to the San Diego area even better experience than we could have imagined! July 23, 2013
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