Rated 4.1 out of 5 by 272
Rated 4.0 out of 5.0 by kiwipat Great Staff...
...great place to stay with great staff, who really go out of there way to help you. Just one problem, terrible wireless internet.
July 28, 2015
Rated 4.0 out of 5.0 by Hitek Everything was great except WiFi
Everything was very good to great from service, cleanliness and comfort ... except ... WiFi was so slow my applications would time out waiting for response. A friend was in another room and had the same experience and it was true for both laptop and smart phone. When I brought it to the manager's attention, he acknowledged the issue, but didn't offer any compensation for this issue. I think an offer of 5000 points would have helped my satisfaction along with assurance the WiFi will be upgraded for possible future stays.
July 28, 2015
Rated 3.0 out of 5.0 by barcodeboy Hotel experience
Overall the hotel experience was fair. The pictures on the internet showing the pool are VERY inaccurate. After a lond day traveling it would have been nice to relax by the pool however this pool wsas more the size of a jacuzzi. Be honest about your proporty;'s amentities.
Having stayed on the 2nd floor my daughter immediately noticed the smell of cigarette smoke on our floor. The parking lot was also very difficult to navigate since a whole row of lanes were taped off due to the fence leaning towards the parking spots.
In all honesty I would not recommend this hotel to a friend or colleague. It is convenient to the zoo and local beaches however it is not what I am used to on my business travel to other IHG properties. My family was somewhat disappointed with our overall stay here.
July 27, 2015