Rated 4.4 out of 5 by 217
Rated 1.0 out of 5.0 by Photonut Bad experience
We have used Holiday Inn Express for many years and I would have to say the one in San Diego (airport) was the worst we have ever come across. We are in our middle 70s and the placed us in a room on the third floor the furthest point from the breakfast area and gym. The elevator went out and wasn't fixed during our stay therefore we had a lot of stair walking along with lugging our luggage down the stairs to the parking garage. The room was noisy as between midnight anf 4AM we were awakened by prople sitting out on the patio below us talking and laughing. I confronted the person on duty and he gave me the appearence that he could care less.
December 3, 2013
Rated 4.0 out of 5.0 by HallaMan Very helpful Staff
Next to the freeway, but good sound proofing. Pillows seemed well used, a common IHE concern. The front desk staff went out of their way to make us feel welcome and to help find things in the area.
December 1, 2013
Rated 4.0 out of 5.0 by Visitor2013June Wonderful front desk staff
I stayed at this hotel for three nights in Nov 2013 and, therefore, had the opportunity to talk to several different staff members at the front desk. They were all very friendly, helpful, and accommodating. They gave great directions to the airport and helped me print an item during my stay.
November 25, 2013
Rated 4.0 out of 5.0 by ConnecticutJim San Diego - Convenient to Old Town & Airport
I hadn't been to San Diego in more than 4 years. The new location is closer to the highway (dramatically increased traffic noise) and is about 1/2 mile further away from the Old Town Section of San Diego. That said, the room was comfortable and clean enough and the staff was very friendly and welcoming. However, for ease of walking into the Old Town, their old location was better.
November 24, 2013
Rated 5.0 out of 5.0 by Bearatone Wonderful Place
We were very impressed with the staff and shuttle service. They were very busy but remained friendly and helpful. The shuttle service was excellent and accommodating. The breakfast was good. Our room was small but comfortable.
November 21, 2013
Rated 5.0 out of 5.0 Excelent service
It was a pleasure to sleep there and all the people was nice during the time we were there.
November 21, 2013
Rated 5.0 out of 5.0 by Hawaiianbrenda Wonderful Experience
Would definitely stay here again, staff and service was second to none. I was surprised how quiet our room was when outside our window was a giant freeway. Alex was great at shuttling us around, he always had a big smile and was full of helpful information. Great experience!!!!
November 20, 2013
Rated 5.0 out of 5.0 by marymarymary Awesome shuttle service
The response time for the shuttle service to pick up from the train station and old town was excellent. Everyone was super friendly. We checked out Sunday morning, left our luggage at the front desk and went to the Charger game via the trolley. Coming back from the trolley we were trying to catch the Amtrak at the same time ~ we called the hotel and they brought us our luggage to the train station! Awesome service!!!
November 14, 2013