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Rated 4.4 out of 5 by 330 reviewers.
Rated 5.0 out of 5.0 by Nice staff and room! Very nice staff. Even though the A/C was very loud at first, then they changed it for me! They opened breakfast up 15 to 30 minutes early every day for me to get a bite to eat before going to work!! Awesome!!! July 24, 2014
Rated 5.0 out of 5.0 by Convenience with Great Service I would highly recommend the Holiday Inn Express, San Diego Airport-Old Town if you must fly out of San Diego. Their "Park and Fly" option is the best! Not only do you have a comfortable and clean room to stay in before and/or after your trip, but you can park your car at the hotel at no additional charge AND free shuttle service to and from the airport is available. We were given a room upgrade during this stay. What a fabulous suite! The staff is very friendly and accommodating. July 23, 2014
Rated 5.0 out of 5.0 by Typical Quality of a Holiday Inn Express/Always more than Sufficient The stay perfectly suited the need. I was here for work and was able to do that. This particular establishment was selected due to the shuttle service to the Conference Center, Old Town, Gas Lamp and the Airport. Of particular note was an employee behind the desk. I believe his name was Eila. I requested an early check in had he made sure that everything was ready for my arrival well before check in times. The shuttle staff was also very cordial and professional. Everyone was always quick to help and more that willing to go above and beyond. I made a point of letting the manager know as well. The only downside I could report on is the options and quality of the breakfast. Although it is typical of all the HIEs I've stayed I would like to see hot sauce provide and bigger pancakes. However, the breakfast provides what is needed to start a day and is complimentary; can't beat that. July 22, 2014
Rated 5.0 out of 5.0 by Great staff The front desk, breakfast room, grounds keepers, and housekeeping were all fantastic. I would highly recommend this hotel to family travelers for its location and service excellence. July 21, 2014
Rated 5.0 out of 5.0 by Old Town San Diego, CA Front desk lady was excellent. Very helpful and got me checked in very quickly. The hotel was close to the Washington Street Metro Station AND is walking distance from Old Town San Diego for shopping and eating. Be careful when crossing the street! There are a lot of tourist in the area that don't know their directions and I was hit by a SUV crossing the cross walk. Nothing Holiday Inn did wrong, just a general safety warning! My stay was excellent and I will be using this hotel again. July 21, 2014
Rated 4.0 out of 5.0 by Courteous, helpful Staff Business travel close proximity to SAN; Friendly Staff both at check-in and check-out; checked out early in the morning so did not time for breakfast that is included in the room rate; room nicely appointed. July 21, 2014
Rated 5.0 out of 5.0 by Great service Very friendly service and especially the front desk accommodating our needs and the shuttle drivers. Overall I would recommend this place and see you next year : ) July 20, 2014
Rated 5.0 out of 5.0 by July Vacation We stayed at the HIE - Airport-Old Town for four days, providing fun and care for our 7 year old grandson while his dad attended a conference. The hotel was clean and comfortable, staff was friendly and helpful. We used the shuttle service several times to connect with the MTS trolleys and also to get to and from a day at Sea World. The shuttle staff was polite and helpful, suggesting sites and even making a dinner suggestion after our day at Sea World. Overall, our experience was excellent. The property is in an ideal location, between Old Town and downtown, near the airport and MCRD. We'll stay again on our next adventure in San Diego! Thanks for a great experience. July 19, 2014
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