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Rated 4.4 out of 5 by 323 reviewers.
Rated 5.0 out of 5.0 by July Vacation We stayed at the HIE - Airport-Old Town for four days, providing fun and care for our 7 year old grandson while his dad attended a conference. The hotel was clean and comfortable, staff was friendly and helpful. We used the shuttle service several times to connect with the MTS trolleys and also to get to and from a day at Sea World. The shuttle staff was polite and helpful, suggesting sites and even making a dinner suggestion after our day at Sea World. Overall, our experience was excellent. The property is in an ideal location, between Old Town and downtown, near the airport and MCRD. We'll stay again on our next adventure in San Diego! Thanks for a great experience. July 19, 2014
Rated 3.0 out of 5.0 by Comfortable, clean but arrived early lest they give away your room Nice small hotel near San Airport, management did not honor a guaranteed reservation for a late arriving co-worker, nor properly respond to my complaint the next day. July 18, 2014
Rated 5.0 out of 5.0 by Good value Good value, convenient, free locked parking and breakfast. Close to interstate so noisy on the outside patio, hot tub area. Room was very quiet however July 18, 2014
Rated 5.0 out of 5.0 by Good value and accomodating staff While you can surely spend more or less for a room I believe this hotel provides the best value. The staff was extremely accommodating. I have always had problems parking my long bed, 4 door, crew cab in the tight spaces you find all over San Diego. The staff moved their hotels vans for me every day to allow an easy access parking spot that didn't involve me walking several blocks. They were always asking us if we needed anything and if we were comfortable. We very much enjoyed our stay. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service I was in San Diego for business, so I had to find a hotel at a decent rate. This Holiday Inn Express did not disappoint. The room was very attractive and clean, and nice to spend time in. My only complaints are that as someone who is dedicated to his own fitness, the fitness room at this hotel only consisted of treadmills - there was no resistance training available - and the eggs that they served at breakfast were not enjoyable. The overall experience of my stay was very positive, though, and I would recommend this location to other travelers. July 15, 2014
Rated 5.0 out of 5.0 by Great People OK Rooms Typical hotel room for the Express brand - not bad for a good night sleep. Bathroom was showing age, poor lighting, slippery tub not pleasant. Staff was very helpful, friendly, explained about the area and got us exploring. July 15, 2014
Rated 3.0 out of 5.0 by Just ok... Close to some fantastic shopping and restaurants with a free shuttle service... July 14, 2014
Rated 5.0 out of 5.0 by Better than typical HIE in service This hotel is off the beaten path in Old Town in San Diego; in fact, if you wish to go to Old Town its a good walk so they offer shuttle service. The hotel staff is more than ready and eager to please to provide your transportation needs and any other needs you may have. I took the shuttle to Old Town and walked back (needed the exercise) and it was not bad, although a little warm. It is near to the airport and if you ask for a room away from the freeway that runs next to it, you don't hear the traffic. I would definitely stay again. Great underground secure parking at no charge! July 14, 2014
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