Rated 4.4 out of 5 by 220
Rated 5.0 out of 5.0 by auburn28 Superb service
My friend and I stayed here for one week in Nov 2013 and we both enjoyed the experience. Wonderful knowledgeable staff, excellent room, free shuttle bus, convenient location, inclusive breakfast. If we go back to SD we will stay here.
December 5, 2013
Rated 3.0 out of 5.0 by Wphall65 Good Staff and Clean
Our stay was nice, the staff were great. Price was good. Great location centrally located if you like to drive. They do have a shuttle service, which we did not use. Parking is very tight, but it is free. Also free internet service. Free breakfast buffet, nothing fancy, but adequate. These items have to be included for comparison purposes when looking at other hotels in San Diego.
Negatives were the freeway noise on the rooms in the back although it was not as bad as we thought it would be. The beds were tough sleeping. The walls do not block adjacent noise, you can hear everything. We did request a room on the opposite side of the freeway, but were placed on the freeway side, not a huge deal.
Good place to stay if you are on a budget, and like to drive to locations and have a small car. Walking distance to Old Town. If you are looking for a resort atmosphere, this is not your place.
December 5, 2013
Rated 4.0 out of 5.0 by Connie3333 Comfortable and clean
Rooms were clean which is most important to me. The hotel is obviously old, but has been updated. Granite in bathrooms, flat screen tvs, new bedding with nice, sheet-covered comforters. Parking is a little strange, as it is located under the building. The elevator was down, so we had quite a walk, down the vehicle ramp, to get to our vehicles.
Included breakfast was very nice with lots of options and nice hours (6-10) so we could sleep in. Jacuzzi was a nice temperature and not busy, even when the hotel was full.
The hotel is directly next to the freeway, which takes away from the ambience when walking outside, but the noise didn't bother us as we just left the air on, so didn't hear it at all. Overall good experience.
December 4, 2013
Rated 1.0 out of 5.0 by Photonut Bad experience
We have used Holiday Inn Express for many years and I would have to say the one in San Diego (airport) was the worst we have ever come across. We are in our middle 70s and the placed us in a room on the third floor the furthest point from the breakfast area and gym. The elevator went out and wasn't fixed during our stay therefore we had a lot of stair walking along with lugging our luggage down the stairs to the parking garage. The room was noisy as between midnight anf 4AM we were awakened by prople sitting out on the patio below us talking and laughing. I confronted the person on duty and he gave me the appearence that he could care less.
December 3, 2013
Rated 4.0 out of 5.0 by HallaMan Very helpful Staff
Next to the freeway, but good sound proofing. Pillows seemed well used, a common IHE concern. The front desk staff went out of their way to make us feel welcome and to help find things in the area.
December 1, 2013
Rated 4.0 out of 5.0 by Visitor2013June Wonderful front desk staff
I stayed at this hotel for three nights in Nov 2013 and, therefore, had the opportunity to talk to several different staff members at the front desk. They were all very friendly, helpful, and accommodating. They gave great directions to the airport and helped me print an item during my stay.
November 25, 2013
Rated 4.0 out of 5.0 by ConnecticutJim San Diego - Convenient to Old Town & Airport
I hadn't been to San Diego in more than 4 years. The new location is closer to the highway (dramatically increased traffic noise) and is about 1/2 mile further away from the Old Town Section of San Diego. That said, the room was comfortable and clean enough and the staff was very friendly and welcoming. However, for ease of walking into the Old Town, their old location was better.
November 24, 2013
Rated 5.0 out of 5.0 by Bearatone Wonderful Place
We were very impressed with the staff and shuttle service. They were very busy but remained friendly and helpful. The shuttle service was excellent and accommodating. The breakfast was good. Our room was small but comfortable.
November 21, 2013