Rated 4.4 out of 5 by 225
Rated 5.0 out of 5.0 by careegg Excellent service, great location.
Stayed before and after cruise, very good location, comfortable bed, spacious room and bath. Super nice staff and drivers that take you to old town, cruise terminal and airport to name a few. I will stay again when visiting San Diego.
Visitor from Indiana
December 12, 2013
Rated 5.0 out of 5.0 by AmyTO Close to Old Town & great restaurants!
We stayed at the hotel for two nights and found this hotel to be in a great location to:
1. Old Town (walking distance or you can take hotel shuttle)
2. Lucha Libre (walking distance to experience delicious food as seen on Man vs. Food)
3. Transportation to downtown San Diego -- the hotel also offered us transportation to the Convention Center which allowed us to walk along the harbor (USS Midway) and to Gaslamp Quarter
Overall, it was a great value with the breakfast, hotel shuttle to various attractions and shuttle to/from the airport.
Staff was also very friendly and would recommend this hotel to anyone staying in San Diego as its central to everything especially if you are not wanting to rent a car.
December 10, 2013
Rated 5.0 out of 5.0 by MML90 Great stay! Well worth every penny!
I had seen great reviews of this hotel, and brought my boyfriend with me to stay here for a night in SD (the night before the Jay-Z concert at the Arena 10 minutes away). Everything was perfect. The receptionists were very kind and funny, the room was extremely comfortable, clean, and roomy (1 queen bed), and the hot breakfast was superb (I brought up breakfast food to our room - a chef generously provided me a tray and said it was no problem). We were lazy about going out and decided to order pizza for delivery, and the receptionist gave us a good tip about not using any brochures thrown into our room under the door - he provided us numbers that were reliable (we chose Domino's, ha). Check in was quick and smooth, and check-out was just the same. Parking was great too - you don't have to pay any additional fees for parking. Everything was efficient- thanks, Holiday Inn Exp!
December 10, 2013
Rated 3.0 out of 5.0 by Robert0927 Front Desk service
Front Desk help seemed more interested in conversation amongst themselves than to welcome and acknowledge Platinum members for our stay. We were assigned a room on the side of the hotel which I-5 runs up against. I would have thought that perhaps they would have "upgraded" our room to the quieter side of the hotel. Breakfast staff was very friendly and helpful.
December 9, 2013
Rated 5.0 out of 5.0 by Squeaky1 Would return again
Rooms spacious and very clean. Mattress very comfortable, but needs new firm pillows. Great towels. The shuttle services offered far exceeded my expectations...excellent!!! Like having a fridge and microwave in the room. Would like a second chair in the room, so that one of us does not need to sit on the bed.
December 9, 2013
Rated 5.0 out of 5.0 by auburn28 Superb service
My friend and I stayed here for one week in Nov 2013 and we both enjoyed the experience. Wonderful knowledgeable staff, excellent room, free shuttle bus, convenient location, inclusive breakfast. If we go back to SD we will stay here.
December 5, 2013
Rated 3.0 out of 5.0 by Wphall65 Good Staff and Clean
Our stay was nice, the staff were great. Price was good. Great location centrally located if you like to drive. They do have a shuttle service, which we did not use. Parking is very tight, but it is free. Also free internet service. Free breakfast buffet, nothing fancy, but adequate. These items have to be included for comparison purposes when looking at other hotels in San Diego.
Negatives were the freeway noise on the rooms in the back although it was not as bad as we thought it would be. The beds were tough sleeping. The walls do not block adjacent noise, you can hear everything. We did request a room on the opposite side of the freeway, but were placed on the freeway side, not a huge deal.
Good place to stay if you are on a budget, and like to drive to locations and have a small car. Walking distance to Old Town. If you are looking for a resort atmosphere, this is not your place.
December 5, 2013
Rated 4.0 out of 5.0 by Connie3333 Comfortable and clean
Rooms were clean which is most important to me. The hotel is obviously old, but has been updated. Granite in bathrooms, flat screen tvs, new bedding with nice, sheet-covered comforters. Parking is a little strange, as it is located under the building. The elevator was down, so we had quite a walk, down the vehicle ramp, to get to our vehicles.
Included breakfast was very nice with lots of options and nice hours (6-10) so we could sleep in. Jacuzzi was a nice temperature and not busy, even when the hotel was full.
The hotel is directly next to the freeway, which takes away from the ambience when walking outside, but the noise didn't bother us as we just left the air on, so didn't hear it at all. Overall good experience.
December 4, 2013