Rated 4.5 out of 5 by 960
Rated 5.0 out of 5.0 by csgsrj Friendly staff and nice complimentary shuttle service
My daughter and I recently stayed at the hotel and really appreciate the friendly staff and their willingness to allow us an early check-in. The staff also provided complimentary shuttle service to the Old Town Transit Center which we took advantage twice during our stay. They also provided complimentary shuttle service to the airport. The vans are clean and the drivers are courteous and professional. I really appreciate each staff member that we met having such focus on customers. We definitely recommend the hotel.
May 12, 2016
Rated 5.0 out of 5.0 by silver lining Comfortable bed and pillow
Staff was friendly at the desk. Appreciated water given to guests.
May 11, 2016
Rated 5.0 out of 5.0 by Sr1765 Great stay, great hotel!
We recently stayed here for a weekend getaway and were pleasantly surprised at how nice of a hotel this was. The staff was top notch, friendly and attentive. They privided a shuttle service to Old Town which we took advantage of both nights. We plan on staying there again before the year's out!
Hotel is very clean and centrally located to all San Diego attractions
May 11, 2016
Rated 5.0 out of 5.0 by Pencap914 Convenient and Clean
Stayed here to attend a Marine Corps graduation. I would recommend this hotel to anyone staying here for the MCRD graduation. The free shuttle to the base was very convenient. Rooms and campus was clean. My only minor complaint was that the coffee at the breakfast was rather weak.
May 11, 2016
Rated 5.0 out of 5.0 by callmeaaangel Great staff and tasty breakfast
I don't think I've actually gone to get breakfast at a hotel before but the selection and variety of things offered was splendid. The staff was tremendously helpful and welcoming. The only thing I had problem with was that there was left over food underneath the drawers from the previous guests. I wouldn't have found it had I not dropped my phone under the drawer. eeep! Other than that, everything was as it should be, comfortable, quiet, and relaxing.
May 10, 2016
Rated 5.0 out of 5.0 by family53 Courteous and welcoming
From the minute I call from the airport for the shuttle, I was greeted with pleasantries. Every staff person I came in contact with said hello. Working with the public myself, I found this very uplifting.
May 8, 2016
Rated 1.0 out of 5.0 by santi67 A big let down
Ive stayed at related hotels and expected something pretty good for the price i payed but got plenty of disappointment. I still cant get over the fact that i stayed in supposedly one of the more "higher end" rooms, i never knew higher end rooms were suppose to have missing and/or USED, and i say again, USED soaps and shampoos. Other standard room items were missing or didnt seem to have them. I literally only stayed the night at the hotel because the room was bad quality and for the price i payed i was not going to stay anymore in that room than i had to. I simply left in the morning to find somewhere else to stay because i could not stand another minute in the hotel. I didnt know staff could make things so awkward and uninviting as i experienced and didnt sound a bit sincere in a thing they said. Overall, it was simply an unpleasant stay that i for the first time ever actually felt the need to leave as soon as i can.
May 5, 2016
Rated 5.0 out of 5.0 by Xareon Excellent Accommodations
We were going to an event at Spin Nightclub. This hotel was close and the largest suite fit everyone in our party perfectly. The staff were wonderful as were the accommodations. Thank you for everything Holiday Inn! We'll be back.
May 4, 2016