Rated 1.0 out of 5.0 by JRInCA Climate control for room was TERRIBLE
The air conditioner would cut off randomly. I complained to the front desk but they stated it was "normal". The room was uncomfortably hot and humid. Without a working air conditioner, the stay was unbearable. I opted to check out immediately and stay at another property. I would suggest avoiding this property.
April 28, 2013
Rated 4.0 out of 5.0 by Nathan10 Room Comfort
The room was very nice. The bed and pillows were very comfortable. The bathroom was very clean. The shower head was great. The bathroom amenities were very elegant. The housekeepers were very slow to get to our room to clean it and since then this has been improved. The location was kind of industrial. The WiFi was very slow and the t.v. channels were very limited.
March 31, 2013
Rated 5.0 out of 5.0 by pacostar100 cinnamon rolls
In the breakfast, there weren't cinnamon rolls. It's something that I really enjoy when I stay in Holiday Inn in the USA,
March 2, 2013
Rated 4.0 out of 5.0 by Ryan42 Great Value
An exceptional Holiday Inn Express. Great value, very comfortable rooms, great staff. Breakfast was standard HIX fare. My only complaint is very slow internet, about 0.5 meg download speed.
February 25, 2013
Rated 4.0 out of 5.0 by lexussssss Very nice place to stay
Very nice place to stay. qieut, clean, comfortable
February 1, 2013
Rated 5.0 out of 5.0 by Alonso5791 Great Value and good rooms but what really makes a difference is the Amazing Staff
The Staff was super helpful, the room confortable, silent and clean. The food was just ok and a little out of options but other than that the overall experience was excelent. Great Value
December 7, 2012
Rated 5.0 out of 5.0 by Chuygs Nice, excellent staff, good location.
I really enjoyed my stay at this hotel. The room was clean and quiet with al the amenities that I required for my stay. Breakfast was good and plenty, the dinning room area is huge. I like the location just accross the border, it's near Tijuana and near the Outlets. My only recommendation would be that bigger signs should be installed to arrive to the hotel, I missed one where the turn was.
I recommend this hotel.
December 7, 2012
Rated 2.0 out of 5.0 by nmay Unpleasant Visit to the San Diego Otay Mesa
We had a very poor reception at the San Diego Otay Mesa, the front desk lady was on the phone on personal calls for an hour or longer. She booked us at a higher rate and argued that we had to prove to her what the reservation was for. There was no greeting or a gift, we argued about that as well. The Jacuzzi was out of service, and more. The room was missing a towel or two and had two other keys on the night stand - ???? We just left unhappy - would not recommend that facility to friends.
November 30, 2012