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Rated 4.3 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Great service, Great staff, Extremely comfortable bed. We just stayed overnight, but I would return to this hotel whenever possible! We had concert tickets at a nearby venue, they gave us great directions to and from. We had a wonderful little get-a-way. The most comfortable beds I have EVER had a hotel, and the pillows were great too! October 27, 2014
Rated 5.0 out of 5.0 by Agua Lo unico que ayudaria, mucho es incluir aunque sea una botella de agua potable en la habitacion, anteriormente lo hacian October 27, 2014
Rated 5.0 out of 5.0 by Like a second home I have stayed here many, many (many) nights in the past both for business and leisure purposes. I have been away for awhile, as business took me to other regions. I am pleased to say that after my long absence, its good to come back and see some of the completed renovation improvements, and that the service level of the staff is still over and above any other hotel. You guys make me feel like family. October 27, 2014
Rated 4.0 out of 5.0 by Very comfortable Hotel was very clean and comfortable.There is not much near by for food and nothing for entertainment. Make plans to drive if you want anything besides fast food to eat October 24, 2014
Rated 5.0 out of 5.0 by Love this place Me and family stay here every time we travel to Tijuana,MEX we love this place. The room is very nice and clean and the staff is always very nice. We also love their free breakfast lots to choose from. October 23, 2014
Rated 1.0 out of 5.0 by Roaches In the room We found at least seven roaches in our room. The manager apologized and moved us to a different room, with no roach problem. October 18, 2014
Rated 4.0 out of 5.0 by Nice hotel in Otay Mesa area I occasionally travel for business purposes in this area and this is my preferred hotel. Hotel is Cozy, comfortable and staff are very attentive. It is in a business park, so not many attractions in the area. Great place to stay if you're in the area. October 16, 2014
Rated 5.0 out of 5.0 by Clean Hotel and Room This is a clean, newer hotel property with comfortable rooms and a great staff. October 14, 2014
Rated 5.0 out of 5.0 by Perfect place for our stay We were there for a racing weekend at the Chula Vista Olympic training center. Hotel was a little difficult to get to because of the construction, but it suited our needs. October 10, 2014
Rated 4.0 out of 5.0 by Working in TJ I stayed at the Holiday Inn Express in Otay Mesa, and the accommodations were fine. The room was very clean, and well maintained. The AC Unit was a bit loud, but the bed was comfortable. I would certainly stay there again. September 30, 2014
Rated 5.0 out of 5.0 by above and beyond The room was excellent and the staff were great. The breakfast was good. The staff was great even when they are off duty. The morning after my stay I went to get in my car and go to my business meeting, and my car battery had died! Raul, the night desk clerk was just going off duty, and tried helping me jump the car battery. When that was unsuccessful, he helped get the battery out of the car, and drove me to a car parts story so I could get another battery. He then helped me put the battery in the car and made sure I was able to continue on my way, before he went home for a much deserved rest. Thank you again so much Raul, for all your help. September 23, 2014
Rated 5.0 out of 5.0 by BUENA OPCION TUVE UN MUY BUEN SERVICIO, LA VARIEDAD DE COMIDA Y LA VELOCIDAD DE INTERNET SON LAS MEJORES OPORTUNIDADES PARA MEJORAR. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable room and superb service We stayed at this hotel on vacation with kids. The room and staff were great. There was ample well-lit parking. Kids thoroughly enjoyed the pool, which was clean and well maintained. We enjoyed our stay. September 10, 2014
Rated 5.0 out of 5.0 by Great location and staff The staff at this hotel is courteous and professional. They are truly attentive to the needs during my stay there. Truly commendable!!! The rooms are clean and feel up-to-date. More important it feels safe. Thank you for making our stay a positive experience. September 8, 2014
Rated 5.0 out of 5.0 by Overall good service and room for price. Good impression upon entering room. Comfortable atmosphere and relaxing. Noise from other rooms eventually subsided - neighbor was arguing with staff over something. Fitness center was adequate for a cardio workout. Breakfast hours were great and self service meant very little wait time. September 4, 2014
Rated 5.0 out of 5.0 by Limpio Visitare frecuentemente por negocios debido a su ubicacion cercana con la frontera de Tijuana. August 31, 2014
Rated 5.0 out of 5.0 by Way better than expected. Nice hotel This hotel was much better than expected. Since it is 1/4 mile from the border we didn't know what to expect since the surrounding area isn't that great. The hotel was very nice, clean and the complimentary breakfast was amazing. We were pleasantly surprised. If we ever have business in that area again, we will gladly stay there but if we return to San Diego for leisure, we'd stay downtown which is where we spent our evenings. There is a beautiful outdoor mall, Otay Ranch, just a few miles down the 125 North toll road and another mall about 20 minutes from the hotel so there is stuff to do out there, you just have to look them up. :) August 26, 2014
Rated 4.0 out of 5.0 by last visit The hotel in no where, room was not available, breakfast area was dirty and the food below average August 23, 2014
Rated 4.0 out of 5.0 by good service, clean room Whenever I come to Otay mesa I stay in this hotel I like the staffs attention and the cleanliness of the hotel. I will stay there in future also. August 22, 2014
Rated 4.0 out of 5.0 by good business hotel quiet location good business hotel; little hard to find location August 21, 2014
Rated 5.0 out of 5.0 by Pleasant and comfortable Stay I would definately stay at any Holiday Inn in the future. Very simple but nice propoerty with very comfortable rooms and furniture. August 21, 2014
Rated 1.0 out of 5.0 by It was my very first bad experience with IHG This is the worst hotel so far. Only location of this one is good, rest is even hard to comment. Very dirty, sometimes we thought that stuff has never cleaned it properly. Almost all surfaces in room were in dust. Probably my family was unlucky. August 19, 2014
Rated 4.0 out of 5.0 by Very helpful staff at reservation When my flights were delayed and was not sure if I could make a connection at Atlanta, I had a very difficult decision to make: to cancel the reservation and risk not having a room when I get to San Diego or keep the reservation and risk being charged for the room even though I could not make to San Diego. The front desk lady was very understanding and worked with me so that I could make the right decision when I could between te flights. Glad I kept the reservation. My room was there when I arrived at 1:30 am. August 14, 2014
Rated 5.0 out of 5.0 by Relaxing Nice property, relaxing, quiet and safe. A little hard to find, but worth the trip. August 13, 2014
Rated 5.0 out of 5.0 by great price this is a great place to stay ,especially if doing business across the border plus great free breakfast and friendly staff. August 11, 2014
Rated 5.0 out of 5.0 by star Great stay - very friendly staff and a very clean place. August 11, 2014
Rated 4.0 out of 5.0 by Clean room, good staff. The hotel was overall good, convenient, and close to the border. (My business was in Tijuana). August 10, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff Nice place, friendly staff, I've used this facility for the past 6 years 10-15 times a year, and no complaints, I get a clean room every time with good speedy check ins, friendly front desk staff. Nice place to stay if you work in this area. August 8, 2014
Rated 4.0 out of 5.0 by Great service, recommended. It´s great to be back at this property to find that everything is going well. Clear rooms and facilities. Excellent service by all the people. Breakfast room well stocked and clean. Maybe it´s a little bit far from the action but you´ll get a good nite sleep. August 5, 2014
Rated 4.0 out of 5.0 by A good choice You do trade the convenience of restaurant choices for a great value but the hotel itself is a real value with all the traditional amenities. The staff is attentive and efficient. July 27, 2014
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