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Rated 4.1 out of 5 by 109 reviewers.
Rated 3.0 out of 5.0 by great staff Air conditioning system very inconsistent. Room would cool down. System would turn off. Room would become warm and uncomfortable before system would turn on. It was so loud you could not hear the TV without turning up the volume every time it came on. Staff was great. July 25, 2014
Rated 5.0 out of 5.0 by very convenient - lovely staff I stay here often when I visit my step-mother and am pleased with the accommodations and staff. The hotel is convenient to the freeway (15) and the center of Rancho Bernardo. Except for the creeping prices, I am more than satisfied with the hotel. July 24, 2014
Rated 5.0 out of 5.0 by Viaje con niños Lo mejor de este hotel fue el trato de su personal, muy amables en todo momento. Mis hijos y sobrinos lo disfrutaron mucho. Gracias July 21, 2014
Rated 5.0 out of 5.0 by Great staff and great service. I have stayed at this Inn numerous times. The staff and the services provided for their guests are totally outstanding. I have recommended this Holiday Inn to my friends and co-workers many times over the years and they all have great reviews. July 20, 2014
Rated 5.0 out of 5.0 by Good Service Overall this experience was a good one except the mattress on the king-sized bed was too soft for me. My adult daughter slept on the hide-a-bed and she said her mattress was lumpy. We liked the suite because we had our own space by closing the bedroom door and we were able to watch our own TV's. The free breakfast provided a variety of food and the staff was attentive to the needs of the group. I would recommend this hotel to my friends and family. July 15, 2014
Rated 4.0 out of 5.0 by Great location Great location to and from the freeways. We stayed here because it was an Express Hotel and because it was near the San Diego Zoo Safari Park. There are also some great little shopping centers nearby with Asian food and a gas station on the same block. We did have an issue with our room with the water pressure in the bathroom sink being a little low. We were upgraded to a nicer room which was very nice of them to do. Breakfast staff very cheery and kept things replenished and clean... which was hard to do since there was some high school wrestling teams in house. I would definitely recommend this place. July 14, 2014
Rated 4.0 out of 5.0 by Good Stay Room was nice and clean. Area was good. It was a national holiday weekend so the kids were extra load and stayed up later then I liked but I understand. Service and food were very good.. July 10, 2014
Rated 3.0 out of 5.0 by Air Condition Issues I was inconvenienced the first night due to the lack of sleep I got. The staff was fortunately very friendly but was unable to get the air condition fixed. I had asked for a different room but all the rooms were booked at the time. The next morning the air conditioner was repaired and I had me a good night sleep. Had I not had the air conditioner problem I would have scored excellent all across the board. :-) July 9, 2014
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