Rated 4.1 out of 5 by 135
Rated 4.0 out of 5.0 by Bobbio7 Solid Hotel, fine example of HI Express
I only stayed at this location for one night, but I frequent another Holiday Inn Express near Encinitas in San Diego, and this hotel was well taken care of. It looked like it may have had some recent renovating, based on the looks of it.
The pool was a little bigger than the other HI Express. It's right off the highway, and is next to a lot of shopping areas for anything you need.
I know one guy complained about nothing being in that area, but that's not what Rancho Bernardo promotes. If you want a quaint place to stay, that's a not in the chaos of downtown San Diego, this is a good spot. And you're really not that far away from the beaches or metro area.
September 27, 2014
Rated 4.0 out of 5.0 by dave999 great overall experience
this property is up to Holiday Inn Express standards and is consistent with the brand and what is expected for the Express brand
September 24, 2014
Rated 5.0 out of 5.0 by Ms. JLH I love staying at this hotel.
I have yet to stay anywhere where every member of the staff consistently provides excellent service. From the front desk, to the breakfast staff, even the security guards have gone out of their way to assist me with things. The rooms are clean and comfortable, everything is easily accessible, I will always come back here when I can.
September 20, 2014
Rated 5.0 out of 5.0 by Marcy29 Great stay
I loved the hotel, room was very clean. Had a great night sleep. Parking was not that great, we booked on a very busy night. Would definitely stay there again. Breakfast could be a little better, but there was variety, so if you didn't want the egg omelets with potatoes and chorizo (I think that's what it was...) you had other options. Great neighborhood. Felt very safe. Right next to the freeway!
September 19, 2014
Rated 3.0 out of 5.0 by Glamxtreem Last minute reservation
Customer service personal was very helpful. Unfortunately we had a bad experience with the quality of the hotel maintenance. First room had a clogged shower and second room given to us AC was not working. We did get a fan from the front desk. Breakfast was the best experience. Pool was dirty.
September 18, 2014
Rated 5.0 out of 5.0 by Tvoda13 Always a pleasure...
Every time I arrive to this property, I am greeted by my name. I guess that means I may travel too much. That said, I am probably a good judge of accomodations.
Very friendly, attentive to needs. Great people.
September 8, 2014
Rated 1.0 out of 5.0 by Kaykay14 not satisfied
too many to list here, but wait for the customer care to contact.
September 3, 2014
Rated 4.0 out of 5.0 by Madgoalie Nice and clean but bed too hard
Nice area, clean, and friendly helpful staff. My one compliant? Bed was just a tad too hard. We got up too late to enjoy the breakfast which was provided.
September 3, 2014