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Rated 4.3 out of 5 by 546 reviewers.
Rated 5.0 out of 5.0 by Weekend trip to San Diego Service in this hotel was excellent! The facilities are a little old but very well kept. We were charged for parking at this hotel but compared to the prices around us they were very fair. The parking garage was very tight. We have a small truck and had to back up several times just to make the turns. Everyone was very friendly. Always trying to give the best service. October 1, 2015
Rated 5.0 out of 5.0 by Great staff and comfortable room Upon arrival the staff were very helpful and friendly. Our room was not ready so they stored our luggage and organised a shuttle to take us to the Zoo, they were very efficient. The following day the staff organised transport to another tourist venue, gave us excellent directions to various parts of the city and informed us of some interesting activities we might like to do. I can not thank them enough for their help. September 30, 2015
Rated 4.0 out of 5.0 by Great stay We needed to move out of our hotel due to a breakdown in the A/C and were welcomed at the HIE. September 30, 2015
Rated 4.0 out of 5.0 by room smells like smoke, a/c loud. lack of security pizza flyers under the door. if the staff is in the business of delivery that is ok but having pizza guy access guest room area not cool. room smelled stale like smoke. needs to be freshened up. a/c super loud like an engine. bed mattress old and many old pillows. September 29, 2015
Rated 5.0 out of 5.0 by HAPPY HOUR なんとHAPPY HOURがあり、ドリンク飲み放題。雰囲気も素晴らしく、スタッフの対応もGood! 部屋も十分大きく、DOWN TOWNにも歩いて行ける場所であり、非常に気に入っています。 September 29, 2015
Rated 4.0 out of 5.0 by Good value in downtown location The overall look of the place could use some freshening, particularly new rugs in the hallways, but the rooms were clean and sizeable with real balconies. Bathrooms are small and pool is a short walk through the parking lot, and just 3.5 ft all the way across, but nice enough for a refreshing dip and to hang out. Free breakfast was a bonus, as was in-room fridge, wi-fi service, 3 PC's in the lobby, reasonably-priced underground parking (albeit a tight-turn lot) and a van shuttle with free (plus optional tip, gladly given to personable drivers) service to airport and nearby attractions. Staff was v friendly and the place has a congenial feel to it, including daily free 'happy hour.' It's not v upscale, and no fitness room. But I thought it was a good value for the location, about midway btwn Gaslamp and Little Italy. September 25, 2015
Rated 5.0 out of 5.0 by Great staff. Very professional and courteous staff. would recommend this hotel. September 23, 2015
Rated 3.0 out of 5.0 by Excellent Customer Service! The staff at this hotel are all VERY friendly and courteous. My only hang up was the lack of AC in the hotel. I stayed during a terrible heat wave and they had no AC in the lobby, halls, etc. September 22, 2015
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