Rated 4.2 out of 5 by 150
Rated 4.0 out of 5.0 by SterlingUK Great Service all round
For a short stay (Monday night only) my team was well looked after by all members of staff, especially the receiption staff (T Law). We were greeted warmly and curitiously, plus the staff were in a fun mood, which helped in the greeting we were given.
Hope to stay there again when back in the USA
December 14, 2012
Rated 4.0 out of 5.0 by CAT07 Comfortable Stay but can use upgrade/remodeling in bedroom
Had a great stay, bed is very comfortable! Breakfast was okay in the morning. The staff that I dealt w/ during my one night stay were great. Very helpful & courteous staff at this hotel. Chante at the front desk was very nice & efficient during my check-out process.
Not too far from downtown. We took a cab downtown at it cost like $10. Would recommend this hotel but definitely think that the bathrooms could use a little upgrading/remodeling.
Not a bid deal but something to note that's not posted in the rooms (or at least I didn't see it posted) but to use the safe in the room they charge you $1.00. No biggie at all just something to keep in mind when you stay here.
Overall, I enjoyed the hotel. Was definitely somewhere great to stay for a quick weekend get away and still wanting to be close to downtown.
December 6, 2012
Rated 4.0 out of 5.0 by finchv314 Great room and even better service.
The peaple and accomadation was first class. My only hick up was there is a $16.00 a day parking fee and a 10% transinant tax that was not coomunicated up front. Knowing this now would I still stay there? Yes.
November 30, 2012
Rated 5.0 out of 5.0 by Londonner This is what ALL hotels should be like!
A truly wonderful hotel, with very friendly staff, clean rooms, and a lovely atmosphere. This was my first visit to San Diego and staying at this Hotel was like having the cream on the cake! Thank you all (especially Nick on reception) and all the personnel with whom I had contact.
November 28, 2012
Rated 5.0 out of 5.0 by Madiuch Quiet - Clean - Comfy & Friendly
This particular HIE at 730 7th Ave Downtown San Diego is TOPS in every way you can measure quality. Mainly the staff is warm, sincere, knowledgeable and helpful. Rooms are always clean, quiet and have good plumbing.
I always stay at HIE Downtown every time I visit San Diego to see my daughter. Never stayed anywhere else. Always coffee in the lobby - even in the middle of the night when I come down and talk to Norville or Tom. Three computers in the lobby - work well - no cost. The buffet breakfast - Fagedaboudid! - Fresh, clean and what a variety - from light to heavy. Any time of day you come into the hotel there are people cleaning, mopping, polishing, doing windows - lots of pride.
The upper management of HIE should know what a great place this is.
November 25, 2012
Rated 2.0 out of 5.0 by Travelforfun Hotel experience
Best part was the staff was very friendly and helpful but the facility is old and needs updating. My parking experience was horrible and overpriced. Could barely drive in the garage with my mid size car without hitting a wall or another vehicle. Was not worth the price.
November 22, 2012
Rated 5.0 out of 5.0 by stenny All round excellence
Cannot commend highly enough. The facilities the staff the comfort were all excellent. Also tremendous value for money. Will recommend to others.
November 18, 2012
Rated 4.0 out of 5.0 by Marj Great service
Staff are courteous and helpful. Bed is comfortable and clean. The only suggestion is carpet should now be changed.. they are very old.
November 17, 2012
Rated 4.0 out of 5.0 by theduke59 Good room and great staff
We had a great time in San Diego, and really appreciated the hotel. The staff was wonderful, room clean, and the fresh cookies were much appreciated.
November 16, 2012
Rated 5.0 out of 5.0 by BISU THOROUGHLY ENJOYED OUR STAY.HAPPY HOUR WAS GREAT.
WE THOROUGHLY ENJOYED OUR STAY AT THE HOLIDAY INN EXPRESS IN SAN DIEGO DOWNTOWN. IT WAS ICING ON THE CAKE..THE STAFF''S WARM WELCOME AND FREINDLINESS AND HELPFULLNESS AT ALL TIMES DURING THE COURSE OF OUR STAY AT THE HOTEL WILL FOREVER BE CHERISHED BY US TILL OUR NEXT VISIT..THE HAPPY HOUR AND COOKIES EVENTS WERE GREAT.WE ARE STILL REMENISCING ABOUT THE TASTES OF ALL THE VARIETIES OF THE COOKIES.BEING DROPPED OF BY THE HOTEL SHUTTLE AT THE HARBOUR WAS GREAT AS WE WERE ABLE TO TAKE A FERRY TO THE CORONADO ISLAND. AND ALSO WALKING ALONG THE HARBOUR AND WATCHING THE SUNSET WAS AN EXHILARETING EXPERIENCE. HAVING THE USE OF THE HOTEL SHUTTLE WAS GREAT.NEVER TO BE FORGOTTEN ARE THE MOUTHWATERING PANCAKES AND THE DELICIOUS CINNAMON BUNS &COOKED BREAKFAST.
November 16, 2012
Rated 5.0 out of 5.0 by LRC2012 Great Service and good location
My husband and I stayed at this hotel for seven nights for a vacation. We definitely would recommend this hotel for it's services and great staff. The free shuttle to common tourist destinations and the airport was great. It's a very easy process to book the shuttle, very convenient so we used it often. The hotel location was perfect for walking to the metro station or to the waterfront / Gaslight district if able to enjoy a longer walk. Free breakfasts exceeded our expectations. We assumed just a cold continental buffet, but there also was a small hot buffet of eggs, bacon/sausage and pancakes. Another little service that people may enjoy is the nightly happy hour which lets you visit with staff and other guests. Then there are the evening fresh baked cookies. All staff were very friendly and willing to help out with recommendations of places to see, restaurants to check out, San Diego bus system, car rentals or booking tours.
The nearby Indigo Cafe was also great. Meals were delicious, prices very reasonable and great staff.
Our room was clean, the bed comfortable and rates were reasonable.
November 16, 2012
Rated 5.0 out of 5.0 by Santy Downtown Fun
the location is ideal to enjoy the downtown attractions of the Gas Light district and Horton Plaza. Nice views since it is on a hill. Two blocks from the 6th St. Bistro which is a great experience of New Orleans dishes. Happy hour is a nice plus.
November 15, 2012
Rated 5.0 out of 5.0 by EarthLover The Wonderful Staff Makes This Hotel
The main reason we stay at this hotel is its wonderful staff. They make you feel more like family than a guest. The hotel also provides shuttle service to and from the airport and also to the zoo.
The hotel is always very clean and recently they began to update it.
We always enjoy their breakfast buffet which is included in the price of the room. Not to mention it is located in a great part of downtown. Walking distance to the Gaslamp District and Little Italy. Also walking distance to many bus stops and the trolley system which can take you just about anywhere you need to get in San Diego
My family, friends and I visit San Diego quite often. We have many choices of hotels to stay at, but this hotel is our choice.
November 5, 2012
Rated 5.0 out of 5.0 by dlghtnr Great hotel in Downtown San Diego
The Holiday Inn made me feel comfortable & welcomed. The staff are friendly & greeted me daily as if we were friends. The property is clean & well maintained. Rooms are clean & beds are very comfortable.
Breakfast was above average and the daily happy hour was very nice after a long day. Great value & I would definitely recommend this hotel to anyone who visits San Diego. I will also make this my first choice when visiting the area.
November 3, 2012
Rated 5.0 out of 5.0 by DennyA Good Place to Stay in San Diego
We stayed at the San Diego Downtown Holiday Inn Express for 3 nights in October 2012 after a Panama Canal cruise. The service at this hotel was outstanding! Everyone was extremely friendly and did everything to please their guests. Some of the great services were picking us up at the cruise terminal, taking us to the airport, to the San Diego Zoo and to the waterfront . The managers reception each night was also very nice. I would definitely stay there again.
October 29, 2012
Rated 4.0 out of 5.0 by MogeyBear central
staff very helpful, room nice and quiet. Shuttle bus very convenient.
All day bus ticket great value and easy to get around. Breakfast
October 28, 2012
Rated 5.0 out of 5.0 by ROB65 Good time in San Diego
My wife and I stayed at the Holiday Inn Express last week for three nights to break up that 7 hour flight from Maui to Colorado. It was a good idea. Our flight came in at 11:30 pm. and although their shuttle was not operating they told me to take a taxi and they would reimburse me $15.00 which was about the cost of the taxi. From the airport to the hotel is about 7 minutes. The hotel also offers a shuttle to the zoo that we took advantage of the next morning and they also take guests down to the harbor where one can go out for dinner or take the trolley tour which we did. The area where the breakfast was was spotless along with the uniforms all the help were wearing.
A young fellow who worked the front desk set up reservations for us at the local restaurants. I think his name was Nick and he is an asset to the the Holiday Inn Team. The shuttle drivers were also good and could give some heads up on the restaurants. Over all a good experience.
October 27, 2012
Rated 3.0 out of 5.0 by tourists66 The room was good; the kingsize beds are very good
I only want to say that the furniture (on the floor, wall and corridors) has to be changed in modern colours. It's look very old fashioned.
The breakfast was very, very poor. Only scrambled eggs or bakened egg like a pancake with cheese between....that was nothing..and please more kind of fresh fruit to choose and the greatest thing we had found was: PLASTIC COUVERTS. Please change it in other kinds of couverts, but NO PLASTIC
I only want to recommend the hotel if breakfast facilities were changed.
The swimmingpool are not so deep enough for good swimming.
October 26, 2012
Rated 5.0 out of 5.0 by Mariboo Great service, living quarters and hospitality
I felt like I was an honored guest in a dear friend's home. You met every one of my needs in a friendly and gracious manner. I will return to your hotel again.
October 26, 2012
Rated 4.0 out of 5.0 by JimandPam Great front desk, cleaning, and van service.
Excellent location. Very comfortable room. Great service from all. Nightly free cocktail service. Hotel van will take you to various sights in town.
October 22, 2012
Rated 5.0 out of 5.0 by Lexie1969 Great Customer Service
We stayed at this hotel for three weeks for my wife's surgery. The rooms were clean, comfortable and cozy. The staff was wonderful. The front desk staff went above and beyond to make sure that we were comfortable, where the best places were to eat and visit. We never felt rushed when we asked any questions. We live Okinawa, Japan and with our time clocks adjusting the staff at night was wonderful in recommending places and telling us stories, when we visited the front desk because we could not sleep. We felt like a part of a family at this hotel. The cleaning staff made sure everyday that things were clean and tidy. The shuttle service that the hotel offers is a wonderful addition to your stay. The morning breakfast was wonderful too. If I go back to San Diego I will be staying here.
October 16, 2012
Rated 5.0 out of 5.0 by RDB68 Great Staff
Our experience was great! We really enjoyed the staff and there great service and attitude!
One person in particular stands out and that was Nick!
Thanks for everything. I would highly recommend!!
October 14, 2012