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Rated 4.3 out of 5 by 339 reviewers.
Rated 1.0 out of 5.0 by Old, outdated motel-our first disappointment with HIE! We always make Holiday Inn Express our first choice, and have always had good experiences until now. We were shocked at the old and rundown facility--reminiscent of motels 20 years ago. In the first room we were assigned, the A/C did not work--the plastic louver was broken down on one side--a very old "window unit". Very small bathroom, old tub with the "anti-skid" appliques rubbed off but still visible. We were then offered a similar room down the hall, but the A/C worked (it had an updated window unit that was not broken down)! Still very dated, but clean, furnishings and style. One of the two elevators was broken during our entire stay; the other was very slow. The parking garage was very "tight"--hard to make the corners; luckily we have a small car. Without exception, until this visit, the HIE properties have been extremely nice and modern--often new properties. Even the "historic" properties, such as the old Virginia Hotel in Santa Barbara, are beautifully restored. This property was very disappointing. December 18, 2014
Rated 5.0 out of 5.0 Great Time! I booked this hotel sight unseen for a Birthday Present to my wife and we were both so pleasantly surprised by the quality of service and incredible kindness of the staff. I not only would recommend it to friends and family but in the short time since being back I already have! December 18, 2014
Rated 5.0 out of 5.0 by Wonderful Stay!!! Everyone was very accomodating and friendly it was a pleasure talking to them all everyday. December 17, 2014
Rated 5.0 out of 5.0 Hotel Review I will always stay at Holiday Inn Express for the value December 16, 2014
Rated 5.0 out of 5.0 by Excellent service and very clean facility We selected this facility to accommodate our needs around our first cruise. We found a lovely hotel to spend the night with very nice people who helped us. We will plan to stay here the next time we visit San Diego--probablyt in 2015, December 16, 2014
Rated 5.0 out of 5.0 by comodidad de la habitacion y hubicacion del hotel La limpieza y comodidad de la habitacion es excelente y la hubicacion del hotel esta muy centrico. Los desayunos estas super buenos December 15, 2014
Rated 3.0 out of 5.0 by Ok for the price Make sure you have a tiny car if you plan to park in the hotel lot, and it costs extra to park. Also, while property is clean, this is an older hotel which needs a facelift. But location is great and staff tries hard. Also, if you have multiple devices to charge at night, bring a power strip or multiplug unit. December 15, 2014
Rated 5.0 out of 5.0 by Great location Good location, helpful staff. Check-in and out could not have been easier. The only problem was the elevator was a bit slow. December 15, 2014
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