Rated 4.2 out of 5 by 234
Rated 4.0 out of 5.0 What I expected
I always use pools in the evening at hotels and 2/3 nights I was there, the pool closed before posted hours. The pool also is only 3 feet deep all the way across. Not easy to swim what is essentially a big kiddie pool.
The breakfast doesn't give many options for people with special diet restrictions. Primarily gluten/wheat free. Pretty much everything there was bread and cereal.
Also, aside from about 2 restaurants close by, there aren't any food options in the area if you don't have a car. And all but one of the vending machines were out of order. The one that was working, was empty.
Jayson at the front desk was very rude on multiple occasions.
Good things - the room was clean, the price was right and the rest of the staff and shuttle drivers were fantastic. Good business center where you can use the internet.
August 20, 2014
Rated 5.0 out of 5.0 by roxyred Great Hotel
The staff were awesome and super friendly. Rooms were a good size.
August 20, 2014
Rated 4.0 out of 5.0 by PITS2 Great Value for San Diego
Okay I agree with others that the property is a bit dated with older carpets, furnishings and noisy A/C systems. Having said that, the property was clean, internet was great, hot water was plentiful and the staff from shuttle to managers were excellent (thanks Stan, Tameika and Renee).
Called for airport shuttle and within 15 minutes they were there for a stress-free drive to the hotel. Greeted very warmly as a Gold Elite member and had room upgraded. Since I was there for a convention and couldn't take advantage of the amenities offered (manager's reception, discounted lunch & dinner), they instead gave me a bottle of wine which I thought was an excellent touch.
I only stayed there one night as I had previously booked the Hotel Indigo (closer to convention center and with other work colleagues) for 2 nights but due to change of plans couldn't get in the first night. This hotel provided a great value and would certainly consider staying there again.
August 19, 2014