Rated 4.1 out of 5 by 178
Rated 1.0 out of 5.0 by KSnyder Under Construction
Long-time IHG member and frequent traveler. Worst experience yet with HIE. Under construction; small computer printed signage to find makeshift registration desk; if they made me aware of this as part of my reservation, I do not recall it. Very, very disappointing.
January 30, 2016
Rated 5.0 out of 5.0 by jadw Always Excellent
I am always pleased with my stay at HI Express. I love the chain as I am certain of what I'll get. In my many many years with HI Express, they always deliver a great night's stay.
January 27, 2016
Rated 1.0 out of 5.0 by Nick2754 Poor Choice
This hotel is undergoing renovation to their lobby and hallway areas, it's a mess but not the issue. The rooms are the area that need renovation and more so, a proper cleaning. I took my shoes and socks off an noticed my feet were getting dirty, so I put on some gym socks which soon got dirty as well, took a damp cloth and wiped part of the floor to the entrance to the room, it was filthy. Took a couple of wipes and was disgusted by the nasty floor. Bed linens were wrinkled, lampshade had mold on it and stains were on the chairs. I stay at IHG property's exclusively for business and often. This has got to be one of the worst IHG properties I've stayed at in a long time. Stay somewhere else. Mentioned it to the person at the makeshift check in desk and he said oh sorry, we'll give you points.. What a mess this hotel is.
January 25, 2016