Rated 4.3 out of 5 by 73
Rated 5.0 out of 5.0 by miss101 Excellent service and hospitality
We really appreciate our stay at the Holiday Inn Express in San Dimas. The scenery is beautiful, the rooms are nice and clean, and the staff provides excellent, friendly service.
However, as we were there for a medical appointment, the room was a bit pricey so we had to check out early.
I know the staff could not really offer this, but it would be nice if IHG had a policy for offering a special medical rate for members if a doctor's letter is provided to prove they are there for a medical appointment. The staff was sad they could not offer this to us...
August 25, 2014
Rated 5.0 out of 5.0 by bdgtTraveler Great Stay.
The King Executive suite was very spacious and clean. The staff was very accommodating to any requests. The location was convenient. Will stay again.
August 23, 2014
Rated 5.0 out of 5.0 by bdgtTraveler Great Stay
The King Executive suite was very spacious and clean. The staff was vey accommodating. Will stay again.
August 23, 2014
Rated 3.0 out of 5.0 by GT56 Disappointed
Generally love HIE and stay there almost exclusively.
This stay really disappointed me due to some bathroom cleanliness issues which are paramount to my satisfaction levels in general.
REALLY Disappointed in this stay here
August 20, 2014
Rated 5.0 out of 5.0 by Wayvee55 Great Place to Stay - First time was not a fluke
I stayed at this location in June while on business and had a stress free stay. When I returned in August, I booked myself back here, and my experience was a repeat of that earlier visit. The room was very clean and comfortable (temp controls worked great, the bed comfy). The grounds were quiet enough to relax or get work done. The staff at the front desk was professional, polite, and cheerfully efficient, and the breakfast attendant was exceptionally courteous and competent. The Wi-Fi worked well wherever I happened to be.
There are lots of shops and restaurants in the area, from local stores to national chains, so there is plenty to do within a few blocks. There was even a free concert in a nearby park one night for those of us who look for that sort of stuff. Thank you for the great stay.
August 20, 2014
Rated 5.0 out of 5.0 by MustangSally98 Great Service Surprisingly Large Room
I haven't stayed at many Holiday Inn properties but this one is very nice. I typically stay at another brand and Holiday Inn is just as exceptional. The staff was accommodating for a last minute request of an extra room for a guest that traveled with us but didn't have reservation. We were all satisfied with our room space, cleanliness and comfort. The breakfast was satisfactory and check out was quick and easy. I will definitely stay at this property again when I visit the area and highly recommend it.
August 8, 2014
Rated 5.0 out of 5.0 by Robin03 Great Hotel
Nice hotel, grounds were attractive, rooms were big and clean. in walking distance to stores and resturants. They also had nice friendly staff.
August 7, 2014
Rated 4.0 out of 5.0 by squillson Beautiful rooms, friendly staff, but double-check bill
This hotel is conveniently located and the rooms are spacious and beautiful. Staff is very friendly, also. The only bad note is that I was charged $20 over what I was quoted on the phone when I made the reservation. Talked to a manager about it after I returned home, but he just kept telling me it was the correct price. It may have been the correct price, but it wasn't what I was quoted. :o(
August 6, 2014