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Rated 4.3 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Nice hotel A nice and well located hotel. Most of the staff were very friendly. Only bad one was when complaining about maid forgetting to clean room one night, the front desk woman never apologized. Other than that, everyone was great. Breakfast not fancy but offered enough choices. Skip the so called eggs though. All the breakfast staff were very friendly and a pleasure to talk to. Room seemed older but in decent shape. Had a 2 bed plus sofa sleeper. Room is called a suite but is tight with 3 people. Comfortable bed. Everything was clean and appreciated an empty refrigerator to keep drinks. Came with microwave too. Had no problem printing from the available computers in the lobby. Would definitely stay again! Area has plenty of restaurants and is in a safe and quiet area. Right off 57. September 22, 2014
Rated 3.0 out of 5.0 by Our stay in San Dimas One thing for sure, the common garden ground out by the pool is beautiful. The gardenias smelled wonderful. The front desk was nice and helpful. The room was NOT very clean, as there was razor covers, used dental picks and other debris left from previous guests. The bathroom door frame also had splatter of something brown (ick) The pool was nice- but ice cold (too cold) and the hot tub was set too hot. The food worker seemed like she hated her job if you had to ask for anything. Some of the furniture covers in the room were old and torn. Upstairs there might have been a party going on during our 2nd night there, and were not quite. But felt safe there with the locking gates. September 18, 2014
Rated 3.0 out of 5.0 by Need more insulation Overall was a nice clean stay... lots of outside noise gets in. Located in a good area and the staff is very friendly. September 17, 2014
Rated 5.0 out of 5.0 by Excellent Comfortable Stay Excellent service, clean room great staff good breakfast nice selection of TV Channels and super fast internet (Fiber Optics). Got to do my work via internet and watch Sports September 16, 2014
Rated 5.0 out of 5.0 by Amazing Stay My daughters and I traveled to the area to see a concert. When we arrived at the hotel, I was greeted by kind, friendly, helpful staff. The hotel manager/owner offered suggestions to make our stay easier and the young man at the front desk was very nice. The grounds were clean and welcoming and the entire courtyard was gated. The room was spotless and quiet. I can not say enough about this hotel. Thank you Holiday Inn Express San Dimas! September 15, 2014
Rated 5.0 out of 5.0 by Good Stay This is a clean and quiet location and worked well for my business in the area. I will certainly stay here again in the future when I return for business. September 12, 2014
Rated 5.0 out of 5.0 by Excellent service and hospitality We really appreciate our stay at the Holiday Inn Express in San Dimas. The scenery is beautiful, the rooms are nice and clean, and the staff provides excellent, friendly service. However, as we were there for a medical appointment, the room was a bit pricey so we had to check out early. I know the staff could not really offer this, but it would be nice if IHG had a policy for offering a special medical rate for members if a doctor's letter is provided to prove they are there for a medical appointment. The staff was sad they could not offer this to us... August 25, 2014
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