Rated 4.4 out of 5 by 127
Rated 5.0 out of 5.0 by Old but slow Week end stay
Hotel staff were great.
Room was quiet and clean, and the bed was very comfortable.
Breakfast was in need of some more flavor. Very generic.
May 6, 2015
Rated 4.0 out of 5.0 by Satiya Convenient location
This was a pleasant place to stay, however the place looked like it needed remodeling to bring it up date. I've stayed in numerous Holiday Inn Expresses over the years and this one just needs to be updated.
May 1, 2015
Rated 4.0 out of 5.0 by ruthie606 Nice City
Liked that it was near by small shopping centers. Got a chance to visit the bowling ally . Wish it wasn't raining so I could have used the pool and the spa.
April 28, 2015
Rated 5.0 out of 5.0 by BillyVenue Quite
Nice place to stay, easy access to freeway, but far enough away from the noise.
April 23, 2015
Rated 4.0 out of 5.0 by Ox67 Great Hotel
Excellent Hotel. Will stay there again inspite of some minor problems with the luggage cart. Sometimes outside parking can be a problem.
April 22, 2015
Rated 5.0 out of 5.0 by Rooster1945 B Lewis
This hotel is easy to find, easy in and out, the staff is excellent and knowledgeable. At our stay, the hotel was spotless clean as was our comfortable, quiet room.
I recommend this hotel to anyone for business or pleasure.
April 16, 2015
Rated 5.0 out of 5.0 by Wayvee55 Consistently Great
In each of my several stays at this location, the thing that stands out most is the customer service experience. The front desk has some of the most sharp and courteous representatives I've ever encountered. When I checked in near midnight, Cindy greeted me by name and made me feel very welcome. They are genuine, honest, and know how to manage the front desk if it gets busy. Jennifer was exceptionally polite, and did both front desk AND breakfast attendant duties for a while one morning and never missed a beat! Talk about being focused and in control.
This was my third stay at this location while on business travel, and this time was no different from the others. My room was clean. It was quiet enough for me to be productive with work in the evening, and the wi-fi connection was good everywhere I needed to be. The bed was comfy and the climate controls worked well. The location is fantastic, easily accessible from the freeway with many shops and restaurants nearby. There was enough variety in the fitness room to work out with weights (or not) and work up a sweat. Thanks for meeting and exceeding my expectations.
April 13, 2015
Rated 4.0 out of 5.0 by Michelle DB Would stay here again
I have stayed at many Holiday Inn Express locations on the West Coast. The San Dimas location is very pretty and the rooms are nice. Service was great. Only two complaints: 1. One of the pillowcases was dirty, 2. both mornings there was almost no breakfast. We went to breakfast at least 30 minutes to an hour before closing. One morning there was no coffee, no cinnamon rolls, a single selection of toast and no eggs or meat choice. The second morning there was some coffee, but had to wait to get a full cup, no cinnamon rolls again and no eggs/meat. We could have cold cereal and juice with a banana. I was very disappointed because a hot breakfast is one of the main reasons we choose Holiday Inn Express. I'd like to give them the benefit of the doubt that it was extra busy that weekend, but I was disappointed.
April 9, 2015