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Rated 4.0 out of 5 by 148 reviewers.
Rated 1.0 out of 5.0 by Stay Away!!!!! Drapes are fully transparent,, street light in the room all night February 22, 2014
Rated 5.0 out of 5.0 by This hotel shines! Whenever I come to San Francisco, I always stay at this hotel and I read the reviews, and the one comment that stands out above the rest, that appears in virtually every posting - is its cleanliness, spotless from top to bottom. and it's easy to see why. The General Manager, Raj, he runs this hotel like an army drill sergeant, checking every detail,inside out, nothing is overlooked. Two housemen Geley and Joaquin, clean every inch twice a day,.even the vending machines are polished. And finally, housekeeping supervisor Hortencia, a paragon of diligence commands a troop of housekeepers who make the rooms look just like new every day of the year. All these dedicated people working together - they make this hotel shine ! PROS: CLEAN AND QUIET February 8, 2014
Rated 5.0 out of 5.0 by 2 nights in SFO Nice hotel. Comfortable with plenty of pillows. Comfortable beds and room. Friendly staff and efficient. 'Breakfast so so but included so you can't beat that. Did not go away hungry. Coffee not great. February 2, 2014
Rated 5.0 out of 5.0 by Great deal for an SFO hotel Compared to other properties in the area, this HIX is a great value. First and foremost, ensure that you're boarding the correct shuttle from SFO. This location is on SOUTH Airport Blvd, in the city of SOUTH San Francisco. So when the shuttle arrives at SFO and says Holiday Inn Express-South...it's not yours! Wait for the HIX North. After an extra round trip on the shuttle, I arrived at the hotel and couldn't be happier. The front desk was pleasant and very accommodating, the hot tub was a welcome relief after a long day of travel, and the room was just right. Breakfast was bountiful and had a wide variety of options. January 30, 2014
Rated 5.0 out of 5.0 by Convenient location for Touring area Convenient location for attending the Dicken's Festival - hope to return next year. January 21, 2014
Rated 5.0 out of 5.0 by Great value and location Great location to airport and very comfortable,clean rooms! January 14, 2014
Rated 5.0 out of 5.0 by BETTER THAN HOME! - Another visit to San Francisco brings me back to this Holiday Inn Express, no doubt the cleanest, quietest and most comfortable hotel I've had the pleasure of staying at. John, a very gracious and helpul front desk supervisor checks me in in only seconds and hands me a menu for a fine Italian restaurant with an incredible selection of at least 100 items including no less than 15 vegetarian dishes, all at fast food prices with free delivery, all night long ....and..I wasn't disappointed -..absolutelly, amazingly delicious. I hope the wife's out tonight and doesn't read this because this hotel's better than home! January 10, 2014
Rated 2.0 out of 5.0 by Would Never Stay Here Again I made the reservation and paid for the rooms almost a month before our stay at this location and I even received confirmation emails for the rooms booked. When we finally got to our hotel room to check in, the (2) confirmed and paid queen-bed rooms were not available. I was informed only king beds were available. I had booked total of (3) rooms and was traveling with family. It was very inconvenient to break up the children from staying with their parents. The next morning I called the front desk to request additional shampoo and conditioner and was told that I would have to come down to the front desk since no was available to bring them up to the room. I had recently stayed in a Holiday Inn Express in the Napa area and was told just to call the front desk if I need anything and they would bring it up. The front desk told me the housekeeping would not be in until 9am which was a lie since we saw housekeeping cleaning rooms around 8am. However, I do have to give credit to the front desk for locating some clothing left behind in one of the rooms by one of the members in my party; which I was thankful for. And the staff in the breakfast area kept the counter well stocked. I definitely would not recommend or stay at this location again. I was very disappointed. January 3, 2014
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