Rated 4.0 out of 5.0 by AuntieB Short stay but worth it
We did a Park and Fly, staying one night and parking our car while we were on vacation. Unfortunately we had to miss breakfast, as our flight left too early in the morning. But we were able to catch a very early breakfast across the street at the IHOP.
We were pleased with the hotel's service, the comfort of the bed and room, and the ease of parking, checking in and checking out. We will definitely use this hotel again.
May 21, 2013
Rated 4.0 out of 5.0 by Khallaf Nice Hotel
I Like the hotel and the location , the staff are great , breakfast is Ok, the swimming pool and the GYM are very small , the shuttle service is Ok , I don't like that the fact there is fees for the parking
May 21, 2013
Rated 3.0 out of 5.0 by Penny16 A bit disappointing
San Francisco was our last stop on a driving trip down the coast from Oregon. It was our 5th HIE that we stayed at along the way. Check-in was unlike any others. We were not greeted as Priority Club members and when I asked about a Priority Club amenity - we have been given at least a bottle of water at every other HIE we've ever stayed at - the rather curt agent said " we don't give out any amenities at this hotel". I was also surprised to be informed of a $10./day parking fee, also a first at an HIE. I did then go on their website to note that they did advise of the fee under " parking". I simply had not thought to look for it as we've never been charged for parking before. I understand that prices are higher in SF but we did think the room rate - and then the added parking fee - was.rather high in comparison to other HIE's.
Breakfast was also disappointing. Less selection than at other properties and the milk was spoiled and out of date.
The room was clean and comfortable but I can't rate this stay as high as the others for the reasons noted above.
May 21, 2013
Rated 4.0 out of 5.0 by Summer1 comfortable bed clean room
As a woman traaveling on my own I felt very comfortable. Loved that it was next to the airport.
May 18, 2013
Rated 5.0 out of 5.0 by Crossman1 Very Comfortable and Enjoyable Stay
My stay began very well. I arrived prior to check-in time, but the management team of Raj and John very professionally assisted me by storing my bags, providing access to the business center and actually checking me in nearly 1 hour early. My room was kept immaculately clean, the bed was very comfortable, the room was attractively decorated and everything in the room functioned perfectly. I was also very pleased with the fresh tasty selection of the breakfast buffet and the overall tidiness of the entire dining area.
I needed to request a late check-out time, and Tess was most helpful in arranging this. Every person with whom I dealt, was most courteous, professional and friendly. I plan to return to this fine facility for my next visit.
May 16, 2013
Rated 3.0 out of 5.0 by Timmd Good cookies, good bananas
Couldn't get it to work
They blamed it on us since we have apple products
May 16, 2013
Rated 4.0 out of 5.0 by Potts27 A pleasing stay
I was surprised to find a nice hotel so close to the airport and in an industrial type location. The Holiday Inn Express offered clean rooms and a good free breakfast as well as somewhat secure parking. The staff was friendly and the bed was comfortable. Overall my 3 night stay was nice and I would definitely return to this hotel should my business travel needs necessitate a repeat stay.
May 15, 2013
Rated 4.0 out of 5.0 by MATAGS Good enough for vacations
Good option for travelers and very good attention. I t was a litlle bit away from center of SF city. In general, very good hotel
May 4, 2013