Rated 3.9 out of 5 by 134
Rated 4.0 out of 5.0 by cop21000 Shuttle Problem
I inquired before my trip if the hotel had a shuttle from the airport to the hotel and was told they did. When we arrived at San Francisco airport we waited for 30 minutes for the shuttle that never arrived. I found a phone with a list of numbers to all the shuttles and there wasn't one for this hotel. I called one of the other Holiday Inn hotels and got no assistance except they said that some shuttles take you to different hotels and to ask the drivers. We did that and none of the shuttles would take us to the hotel. We finally got a cab after over an hour and went to the hotel. When I spoke to the owner or manager of the hotel he said the shuttle goes up by departures not arrivals which makes absolutely no sense. Who would go to departures to catch a shuttle unless they tell you that in the first place.. We got to the hotel around 11pm due to this screw up and a $20.00 cab ride fare. The hotel itself is nice and clean and the breakfast is adequate in the morning. The shuttle was the big issue. By the time we got to our room and settled in, we had to be up by 7am to go back to the airport to fly. The staff didn't seem to know the answers to the questions and just made it up as they went with no apologies. It was an expensive fee for such a short period of time It's also loud due to it being so close to the airport with bright lights outside the room.
December 18, 2013
Rated 5.0 out of 5.0 by Jon1313 awesome experience
I had a great time over at the Holiday Inn-North by the San Francisco airport. The two front desk associates we're really friendly. The computer that they provided at the business room were new and you could print out freely what you wanted. I was worried about being at the airplane landing path but they're not even close to it. It's a simple 10 mile drive from San Francisco. The daily back and forth commute is not that inconvenient. The only cons I would mention is that it would be nice to have bacon as part of their breakfast and the $9.95 daily parking fee seems unnecessary since the location is not close to downtown.
December 4, 2013
Rated 5.0 out of 5.0 by Renac Clean room and friendly staff
This location is extremely clean and has very friendly people working here. They got me checked in quickly and answered every question I had. I had a great time and would definitely recommend this hotel to my friends and family.
December 2, 2013