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Rated 4.1 out of 5 by 556 reviewers.
Rated 5.0 out of 5.0 by Soft bed, clean room. Rooms were very clean, new and comfortable. Breakfast had so many options. Front desk staff were friendly and informative. September 26, 2014
Rated 3.0 out of 5.0 by Room was comfortable Was unhappy with the valet service, front desk clerk was nice but unconcerned re: my complaint of valet. Then went to every floor to find a working soda machine, which finally in the lobby found one - but most of the soda choices were sold out September 25, 2014
Rated 5.0 out of 5.0 by Wonderful room and fantastic breakfast Fabulous stay at a 5 star resort. Complimentary breakfast was fantastic and had a wide variety of choices. Beds were large and the mini suite was roomy for 5 people. The rooms were clean and very comfortable. The room we stayed in was very convenient and quiet. Would definitely recommend this hotel to anyone traveling to the San Francisco bay area of Fisherman's wharf. The amenities were many and we left knowing that we had stayed in the best hotel in San Francisco's Fisherman's wharf area. Thank you for the excellent service and management of the hotel. The shampoo and Dental Care toothpaste were of superior quality to other hotels we have stayed in. The shaving cream and towels that were requested arrived very quickly with no questions asked. Thanks for the wonderful service. I will definitely be back again soon!! September 22, 2014
Rated 3.0 out of 5.0 by Popular with Tourists but not for Business I had few options. The room was ok although the writing desk chair and placement of furnishings was awkward and cause me some banged up shins. Housekeeping was haphazard. The elevators were soooo slow, especially when a large group of tourists would arrive. The breakfast wasn't for me, toaster oven omelets and turkey sausage, biscuits a gravy plus the ubiquitous cereals, dairy, fruit and machine made batter foods. This would be a great place for a visit on a budget, but I had too far to travel between work and this location, the locale is far too touristy and expensive for my needs. September 22, 2014
Rated 5.0 out of 5.0 by Breakfast Holiday Inn Express has the breakfast experience down!! We recently stayed at a high end hotel chain that provided a free hot breakfast - it was terrible. I love the little egg and cheese omelets... September 16, 2014
Rated 5.0 out of 5.0 by Excellent and affordable hotel We loved this hotel as it had all the great standards of a Holiday Inn with friendly staff, very clean rooms, Amazing beds and all the amenities needed. The Wi-Fi was very fast and we were able to connect all our devices. When we came down to breakfast, ti was very busy but other times the hotel didn't feel busy and overwhelming, there was never anyone waiting for the lifts! The breakfast had lots of choice but had a lot of processed foods. At least it has some fresh bananas and apples. The TV didn't have that many channels, that is something I would like to see improved. When we stayed at another Holiday Inn in Sacramento the next night, it had about 100 channels and we were able to watch a good movie. Overall, I would definitely recommend it as a great base to explore San Francisco. Everyone told us to stay at Union Square but we are so glad we stayed at Fishermans Wharf instead, a much nicer base. Union Square just has lots of retail shops, which was not the purpose of our trip. We wanted to experience more of the sights and culture of SF. September 16, 2014
Rated 5.0 out of 5.0 by Great service and clean We recently stayed at this hotel and loved the proximity to Fishermans Wharf. The area was very safe. The room was clean, hotel staff very friendly and breakfast was adequate. The only thing I think the hotel could improve on is the elevators. Most of the time you could not tell whether the elevator was going up or down as there are no lights on the outside of the elevator. September 16, 2014
Rated 5.0 out of 5.0 by Great Location Booked a Mini Suite for 3 days, got upgraded to a Family Suite. Rooms was very clean, the breakfast was pretty decent. The walk to Fisherman's Wharf was just minutes away. Staff was very nice and accommodating. Would definitely stay here again. September 15, 2014
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