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Rated 4.1 out of 5 by 512 reviewers.
Rated 5.0 out of 5.0 by San Fransisco Excellent location and staff. Hotel was quiet in the evening. Staff was very attentive and informative. Monica was exceptionally helpful in making reservations and making suggestions on local events / tours. Could not have asked for a better stay than what the Holiday Inn Express team provided for this trip. August 16, 2014
Rated 5.0 out of 5.0 by Girls trip to San Francisco Clean, friendly, safe, excellent location, wonderful breakfast selections. Immediate access to cable cars, trolleys, wharf. Easy walk to North Beach....SUPER LOCATION! August 16, 2014
Rated 4.0 out of 5.0 by Awesome location- walking distance to attractions HIE have become my choice of hotels. The rooms are clean, beds are comfortable and the staff are great. You are within walking distance of Fisherman's Wharf which houses the Aquarium by the Bay, Pier 39 and there is my favorite Ghiardelli Square. You can easily walk to the trolley turn around. My only 2 "negatives" would be there is no frig & microwave as in other HIE's and the parking is $45/night. With that said, ALL parking is expensive in San Fran so we just bit the bullet and dealt with it. I am a member so I received an early check in and a late check out which was really handy. If you are not a member, they will "hold your luggage" if you want to start your vacation. The breakfast area is a great size and lots of choices. My son LOVED the pancake machine :) A fresh fruit salad would be a great item, but we had apples and bananas. We printed our boarding passes at the provided computers, free of charge. The in room free wi-fi seemed fast (not here on business so we did not upload/download any files). Completely recommend this hotel. August 15, 2014
Rated 5.0 out of 5.0 by Great location On our way to college visits, Berkley and Stanford. With 2 August 14, 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms well insulated The room was clean, especially the bathroom, the furniture was appropriate and comfortable. Insulation was good as it kept the noise in the hall down very low August 10, 2014
Rated 3.0 out of 5.0 by Holiday Inn has the hardest mattresses ever This was a nice hotel and the room was incredible (they gave us an upgrade due to being a points member). The location was just blocks away from the wharf and public transportation. (Note that you have to pay a premium price for the trolley, the public buses have awful schedules, but the F-line might be ok.) HOWEVER, we have discovered, during a 4 week "tour" of the western US that the Holiday Inn chain has the WORST BEDS OF ANY BRAND NAME HOTEL. Every Holiday Inn we stayed at, I had to get extra blankets or pillows to put underneath the mattress pad to make sleeping bearable. Also, the hotel is WAY overpriced as is and parking is $45 per day. August 9, 2014
Rated 4.0 out of 5.0 by San Fran Great location and staff. Hotel very clean and well maintained/serviced. Rooms of good size (worth being a IHG member to get WiFi and better room) Only downside no hotel bar or restaurant - would be welcome if only to get an afternoon snack or light meal. Breakfast very good in terms of availability but very few healthy options and can get busy. That said, staff kept everything well stocked and it is more a reflection on the guests that just left everything on the tables / made inordinate amount of mess that they didn't attempt to tidy up rather than the hotel Overall a great experience - for a city hotel it was fabulous and the staff really do help make a great holiday. Would definitely recommend August 9, 2014
Rated 5.0 out of 5.0 by Wonderful Very accommodating! They were able to get us into our room early and allowed us to check out late (due to club membership). Monica at the front desk was especially helpful as well as Jessica at the tour desk, both ladies went above and beyond to help us enjoy our time in San Francisco. August 8, 2014
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