Rated 4.0 out of 5 by 324
Rated 5.0 out of 5.0 by TheWorldTraveler Pleasant Surprise
My wife and I stayed here for two nights for our anniversary, and we loved the hotel. Electronics are a bit outdated (e.g., CRT television, analog clock/radio) and they inexplicably don't have coffee in the lobby 24/7, but everything else was terrific. The room was comfortable and quiet - a trait we value highly. The interior courtyard rooms are the best of both worlds - interior (so no road noise) but with a window and natural light. Best thing about the hotel though is the staff - terrific in all respects from reservations to check in to check out. Only two blocks from Fisherman's Wharf, the location can't be beat. We'd stay here again anytime.
October 15, 2012
Rated 5.0 out of 5.0 by JackS Great location
The location is excellent, a few blocks to the waterfront. The staff are all friendly and extremely helpful. Make sure you meet Joseph at the front desk - very friendly, patient and extremly helpful. Take time and say hello to Joseph.
October 15, 2012
Rated 5.0 out of 5.0 by GJEA6 Great location, clean hotel, ideal for family of 6
We were a family of 6 from Australia travelling around California. This was one of the nicest, cleanest and most spacious hotels we stayed in on the trip. We parked the car and only took it out to drive to Muir Woods. Everything else was either within walking distance or a short bus/cable car ride. Loved it. Breakfast was very, very busy but turnaround was quick so we always got a table, food choices were ideal for us - cereal, toast, bagels, coffee, juice etc. We used the guest laundry in the Holiday Inn next door which was fine but it would have been nice to have a laundry in this hotel. Didn't need the pool as it was too cold. Would have thought a hotel this size and this modern should have had wi-fi in the rooms rather than just in the lobby & newer TV's in the room would be good. Wouldn't hesitate to come back here again or recommend it.
October 15, 2012
Rated 4.0 out of 5.0 by Jazz Friendly Service
This hotel was in a great location to Fisherman's Wharf and surrounding attractions. The staff were extremely friendly and accommodating. Other than the room being a bit small, it was very clean. After reading previous negative reviews regarding the breakfast bar, I was pleasantly surprised at the wide selection of food, the hotel was booked to capacity while we were there and never had a problem finding a table.
October 13, 2012
Rated 5.0 out of 5.0 by OpenWorldNewbie Outstanding service and helpful staff.
Entire hotel and room was clean, spacious and serviced daily with no complaints from me. The location allows easy access to the Wharf and services to downtown. Very friendly staff and helpful when I needed assistance.
October 11, 2012
Rated 5.0 out of 5.0 by CG1963 Great place to stay in San Francisco!
Nice clean, comfortable room. Walking distance to the wharf on San Francisco Bay. If I have the chance to go back to San Francisco, I have a place to stay! The price was a little high since we went when the Oracale convention was going on that week.
October 9, 2012
Rated 5.0 out of 5.0 by Gizmo25 A Terrific Place to stay in San Francisco !!
Holiday Inn Express at Fisherman's Wharf is definitely one of the best hotel s I have stayed at.The breakfasts were delicious, the front desk staff was amazing in their ability to answer any questions we had and the valet parking was very attentive. My family will not stay anywhere else when we travel to the city again. The housekeeping staff kept our rooms very clean while respecting our needs for privacy. Heartfelt thanks to everyone on your staff.
October 6, 2012
Rated 4.0 out of 5.0 by Sue46 Adequate room but no view
I spent four nights at this hotel, and luckily did not have to stay in the room for very long, as there was no view (looked at opposite wall of hotel, directly into the window of another room!). The room was clean, but the TV was an older model and there were very few channels available, i.e. no HD channels, & no FOXnews.
This was cheaper than other San Francisco hotels and the breakfast was great, but if you are looking for something with a view, forget it. I probably would stay here again, as the staff was very helpful, and overall it was clean, quiet, and the bed was comfortable. The location was great, just a short walk to the Wharf.
October 5, 2012
Rated 5.0 out of 5.0 by PUNgirls San Francisco Fisherman's Wharf stay in family room a hit!
Choose this hotel because of the family room that sleeps six! It was the perfect accomodation for a girls stay in San Francisco. Plenty of room for the 6 of us. Hard to find this type of accomodation. Although we had a car, we walked to most of the tourist sights and avoided the traffic and parking hastles. We did the Alcatraz tour, Pier 39, Ferry Terminal, Union Square, Northbeach and Chinatown all within walking and cablecar distance. The room and location was perfect for us, plus free breakfast!
October 5, 2012
Rated 4.0 out of 5.0 by Blue27 Special mention
Good location for our short stay to San Francisco.
Special menion to Brandy (on reception) who was fantastic and supportive when a member of our party needed to be admitted to hospital on our second evening.
September 30, 2012
Rated 5.0 out of 5.0 by kerjam2012 friendly service
Happy to recommend to others. Very close to tourist attractions - got taxi back from town at night. Enjoyed stay.
September 27, 2012
Rated 1.0 out of 5.0 by ArizonaKevin Over Priced and Under Performed
This hotel advertises wifi but it's only in the lobby. As a Priority Club Gold Member the staff was unhelpful. The exercise room has old out of date equipment with no water in the room. You have to go out to the lobby next to the front desk to get water. The rooms have a TV with 8 channels.
September 24, 2012
Rated 4.0 out of 5.0 by Eastcoast55 Priority Rewards Points
Everything was satisfactory with this hotel - good location too. When I checked in, I forgot to provide my rewards # and they didn't ask.. I remembered when I got home. I called them to see if they could be applied. They said No because it was after the fact. I was disappointed with this. That's my only gripe.
September 23, 2012
Rated 5.0 out of 5.0 by happycat55 Loved our housekeeper
We were pleased with our service and even got a note of thank you for our tip we left our very nice housekeeper, now that is a first!
Only complaint the Wifi in room really? who hooks up to a cord like that we use our phone!
September 19, 2012
Rated 5.0 out of 5.0 by DelSey Wonderful location & super service
The staff was very accommodating. The room was very clean and comfortable. The breakfast was very good. A Great Stay!
September 17, 2012
Rated 1.0 out of 5.0 by husker64 rating on hix in francisco
I WAS VERY DISAPPOINTED WITH HIX FOR THE REASONS STATED AND I SUBMITTED A COMPLAINT BUT ONLY GOT WE ARE SO SORRY.
September 13, 2012
Rated 5.0 out of 5.0 by LJShack Great Place
We enjoyed our stay at the Holiday Inn Express Fisherman Wharf. We arrived around noon and immediately was able to check into our room. No complaints at all and would stay there again!
September 12, 2012
Rated 4.0 out of 5.0 by JJ07 Great location
East access to all sites by walking or to the cable cars to go to Union Square. Beds were fair, not real comfy. Breakfast was very nice and value was good for location.
September 12, 2012
Rated 5.0 out of 5.0 by Rnebraska Great stay
Very easy access to wharf area (all within walking distance). Staff was very friendly and interior recently updated.
September 11, 2012
Rated 4.0 out of 5.0 by GeoL Location, location, location
One of the nicer HI Express I've stayed at. The location if just about perfect. Close enough to the tourist areas of Fisherman's Wharf but not right on it (only two blocks# so you don't have to deal with the crowds and noise. The deco styling is nice, kind of trendy. The rooms were roomy and clean.
Staff was very polite and always had smiles on their faces.
About my only complaint is it seems like it's a holiday tour hotel for Virgin so breakfast was like a rugby scrum. To the staff's credit, they kept things filled but there was always a line #I tried varied times to see# and no place to sit. Best solution I found was to grab and go back to the room. No biggie and much quieter.
Definately will go back here over the other Holiday Inn's in San Fran #I've stayed in several).
September 6, 2012
Rated 5.0 out of 5.0 by Rosco Priority Club is the way to go
I was treated like a King partly due I think to being a Priority Club member. I'm hooked.
September 4, 2012
Rated 4.0 out of 5.0 by Joey2 Clean and large room
We stayed at the Holiday Inn Express at Fisherman's Wharf for 5 nights. The location was perfect, just a couple blocks from the wharf and easy walking distance to other sites. The family suite we stayed in was large and with a view of the city skyline. On a busy street but minimal noise in the room. Would stay there again.
September 1, 2012
Rated 4.0 out of 5.0 by Olilux Nice stay
Very Good service, Good location. The breakfast was average but included in the rate. I will definitely recommand this hotel.
August 27, 2012
Rated 5.0 out of 5.0 by Barbara55 Family fun!
Loved the hotel--it was a great location to get around everywhere. We were true tourists --taking the trolleys, walking the wharf and just having fun. The rooms were comfortable and well taken care of. The staff was friendly and helpful. Enjoyed the breakfast and there was something for everyone which is thought with our family :)
We would choose this hotel again!
August 20, 2012
Rated 4.0 out of 5.0 by Ted2 Great location on the Wharf.
Great location on the Wharf. Nice rooms and helpful staff. Breakfast not that good, ate breakfast elsewhere 2 of 4 mornings.
July 17, 2012
Rated 4.0 out of 5.0 by Chrisizela Perfect Location!
We really enjoyed our stay at this hotel. It was in a great location and the hotel staff are great!! They are very knowledeable and eager to help.
July 17, 2012
Rated 5.0 out of 5.0 by TravelinCraze Great location!
Very clean, comfortable. Very friendly staff.
July 15, 2012
Rated 2.0 out of 5.0 by ACRSD Great location, excellent breakfast, but that is it
Being a very long term platinum priority club member we have been to MANY MANY hotels in the brand, and this hotel was mediocre in all other aspects other than location and breakfast. We love Holiday Inn Express, and came to San Fran with another couple encouraging them to stay here instead of their choice and wished we hadn't convinced them to change.
July 15, 2012
Rated 5.0 out of 5.0 by Jennabear08 Accommodating and great location
My husband and I recently stayed at Holiday Inn Express. When I made reservations, I asked for a room that had a view. When we checked into our room, we were greatly disappointed because the view was surrounded by other hotel room windows. The receptionist was very accommodating, however. She gave us another room that had a much better view without hesitation. The hotel is also very clean and at a great location close to pier 39, Ghirardelli square, trolley cars, and great restaurants. We will stay here again.
July 15, 2012
Rated 2.0 out of 5.0 by Ken45 Great Location
No coffee in the lobby. Only one elevator running all the time we were there. Sometimes waited over 30 minutes for a turn at the elevator. Front desk could care less. Housekeeping kept forgetting amenities and towels. Hotel was very loud with slamming doors and kids running the halls all times of day and night. This made it difficult to relax. Location to Fisherman's Wharf was great.
July 11, 2012