Rated 4.0 out of 5 by 368
Rated 3.0 out of 5.0 by JLRAMS99 Great location, poor room
Great location but room was small and uncomfortable. There are no rooms with a view. Our window looked into a concrete courtyard. The pillows are horrible! Recommend you bring your own.
July 15, 2013
Rated 1.0 out of 5.0 by Greg4 Stop pestering me
Since the hotel has sent me two requests for a review, here it is. Basic breakfast, very crowded, too. Saw trash bags left by couches in afternoon that weren't picked up until morning. Bellman were complaining about union rules. Otherwise just fine.
July 13, 2013
Rated 2.0 out of 5.0 by pascalpk nice place if you dont have a car
Valet parking overpriced, room are old and very confortable, breakfast is a nighmare , long lines , poor food quality
July 13, 2013
Rated 5.0 out of 5.0 by 1platinum SF Fishermans Warf
perfect location on Warf, ask for a room with Warf view, don't be confused with HI on Beach St. Only down side, the hotel info does not list $50 valet parking fee (per night)...but it is well worth it, you don't want to deal with trying to find parking at the Warf area (but IHG website should be up front with this info). Double bonus, at this hotel you can open the room windows and get fresh air (my room anyway)..always a plus.
July 12, 2013
Rated 4.0 out of 5.0 WiFi and Refrigerators
This hotel was clean and comfortable. And very well located. But it is the only hotel in San Francisco without WiFi in each room. Had to go to the lobby to use WiFi on my IPAD. And they have great looking rooms and great comfortable beds but NO refrigerators. I, along with many other guests, were making trips to the ice machine to fill bags with ice to keep drinks and leftovers cold. Otherwise, a nice hotel.
July 12, 2013
Rated 4.0 out of 5.0 by KD24 Clean, comfortable room but no view.
The rooms cleanliness was exceptional. The location was also great because we could walk to where we needed to go. However, for the price, the only view was rooms across the way. Also, $45 plus tax is ridiculous. We were basically punished for driving there. And why can't refrigerators be provided?
July 11, 2013
Rated 5.0 out of 5.0 by Sherry46 Great location and Breakfast
This is the perfect location to stay at if you are in San Francisco. We walked almost everywhere. The beds were comfortable, and the hotel was quiet. Breakfast was outstanding!
July 11, 2013
Rated 4.0 out of 5.0 by MartyA Great property but no wireless in the rooms
This property has a very nice common area. The rooms are very clean and modern. The included breakfast is a standard Holiday Inn express breakfast. It was kept well stocked, although the first two days of our five day stay, there were none of there cinnamon buns available. The location was great, close to many Fisherman's wharf attractions and within a few blocks of MUNI stops. The only drawback to this property is that it only had wired internet in the rooms. In this day and age with smart phones and tablets, it is very inconvenient to have to walk down to the lobby to get a wireless connection.
July 10, 2013
Rated 4.0 out of 5.0 by Nick101 Great SFO Location!
Booked this property in November to take my family on our June trip. Great location, just blocks from the Wharf, Ghirardelli's, and the streetcar turning station. Has a good breakfast with plenty of options. Lots of tour buses and international visitors. Good sized rooms that were recently refurbished. Looks and feels like a new hotel. Be careful though - 3 Holiday Inns within two blocks. A bit confusing.... Great value for the dollar.
July 9, 2013
Rated 5.0 out of 5.0 by Laurel Great stay
This hotel is very close to the wharf...and all of the
action as far as tourist things. We had a great time, very clean,
July 9, 2013
Rated 4.0 out of 5.0 by TROF Great location & staff friendliness
The $45.00/night parking was pricy? parked car when we arrived and retrieved it when we left, still charged for valet services for every night....
July 8, 2013
Rated 1.0 out of 5.0 Don't Believe What You Read
Beware of misleading website information. When evaluating price remember what they list as "valet" fee is actually a parking fee of $51.00 per day. There is no parking available on the actual property although on their website they do state they accommodate handicap parking which is not true either. They do not have a pool on site but if you ask they tell you to take your key card to the Holiday inn couple of blocks down the street. You can swim there but you can't park there. The tub was badly stained and shower curtain was mildewed. The T.V was small and out dated. If given the choice to stay there again I say NO.
July 7, 2013
Rated 2.0 out of 5.0 by tpayne Not very good
I am a platinum member who stays frequently in other places. by far this is one of the worst. overpriced parking, way out of date rooms. good location and staff. rooms are only average and with no wifi in the rooms I woud rate this hotel very low. the parking per night is outrageous.
July 6, 2013
Rated 4.0 out of 5.0 by JR21 Great location.
We recently stayed 3 nights at this location. Ady was the person at the front desk who had all the right answers. She arranged special pick-up for a tour to Muir Woods. She also helped find a more comfortable room and quieter location after a rough first night. We had asked for a quiet room our first night, but we were given a room right above the front lobby, very noisy street. Ady helped correct this.
We loved the bicycle rental right next door. We also loved the cable car near the hotel. However, the front desk clerk (not Ady) who gave us directions needs to be more specific. We walked several blocks to ride the cable car, only to find out later that there was one very close to the hotel.
We would definitely recommend this location to anyone going to San Francisco.
July 6, 2013
Rated 5.0 out of 5.0 by Bbare Great location and more!
We really liked the hotel very much!
Breakfast was plentiful and tasty. Perhaps some oranges would be nice.
We were treated well and everyone was helpful.
Our room was comfortable and daily quiet.
It was very nice to have instant hot and cold water in the bathroom!
A little refrigerator in the room would be perfect!
July 4, 2013
Rated 5.0 out of 5.0 by lisadMN great staff!!
the front desk staff was amazing- really helpful and great local information on transportation, restaurants, etc. very pleasantly surprised at the friendliness, helpfulness, and knowledge of the staff! Brandy was especially helpful and kudos to her!
the hotel was very accommodating, despite how busy they were. loved my stay there! location was great for all tourist activities as well.
July 2, 2013
Rated 4.0 out of 5.0 by Michael1988 Very busy
We stayed at this hotel in June, 2013 to visit Fishermans Wharf. It is an excellent hotel for a short visit because of it's location. We found the rooms a little out dated. The hotel was crazy busy but that's to be expected in June. The front desk Staff were not warm and welcoming as you come to expect as a platinum ambassador, however, I was upgraded. The breakfast was good but again it was very busy.
July 1, 2013
Rated 5.0 out of 5.0 by SanFranGuest Just a very good experience!!
Our stay was just a very good expereince. Good location, close to the wharf but not too close. Great B'fast and room. Very pleased.
July 1, 2013
Rated 4.0 out of 5.0 by travelers47 excellent value and great location
Just two blocks from Fisherman's Wharf and very reasonably priced for San Francisco ( where a 150 sq. ft. efficiency appt. rents for $950/mo.) The rooms were comfortable and clean. The valet and registration staff were efficient and friendly. However, the breakfast was poorly served, poorly managed, and not of equal quality to what is normally found in the many other HI EXP hotels in which I have stayed. This is also the only HI Exp hotel I have experienced that does not offer coffee 24/7 and would not allow a guest to even have a piece of fruit or a glass of juice fifteen minutes after the breakfast hour ended.
June 29, 2013
Rated 5.0 out of 5.0 Perfect Place to Stay
This was our 2nd trip to SFO and our 2nd stay at the Holiday Inn Express Fisherman's Wharf. We choose it for several reasons.
* Location: 2 blocks North is all the action on the Wharf. 2 blocks South is the Powell/Mason cable car turnaround. 4 blocks West is the Powell/Hyde cable car turnaround. So, there is something to do either within walking distance, or you can get on a cable car and be in Chinatown, Union Square, etc. in just a matter of minutes.
* Breakfast: Their selection is superb, and it's just downstairs waiting for you. Pancakes, Eggs, Cinnamon Rolls, Fruit, Cereals, Biscuits & Gravy, Toast, English Muffins, Bagels, Juice, Coffee, Milk, Yogurt, and the list goes on. Having this service in the hotel is a time & money saver. You don't have to find a restaurant, stand in line, or add anything to your travel budget.
* Rooms: It's not the Waldorf but it's all you really need. A bed, television, bathroom, closet, inn room safe, etc. Everything was neat, clean and well kept.
Other positives were that the front desk staff is friendly & helpful. There are 2 computers in the lobby so you can check email or print boarding passes, and free Wi-Fi in the lobby.
If we should ever go back to SFO for a 3rd time, we will chose this hotel again!
June 28, 2013
Rated 4.0 out of 5.0 by Stanton Excellent Customer Service
The front-desk staff were gracious and answered our questions graciously and thoroughly. When the shuttle to the airport cancelled at the last moment, the staff arranged for a taxi for us -- and footed the bill! Quite unnecessary, but very much appreciated!
June 28, 2013
Rated 5.0 out of 5.0 by Khor nice hotel in a great location
the hotel is in an excellent location. Very close to the wharf and pier 39. Public transportation is nearby too to get to other places in San Francisco. The rooms were very comfortable and clean. The complimentary breakfast was a plus. The only negative was the free wireless available only in the lobby and not in the rooms.
June 28, 2013
Rated 4.0 out of 5.0 by johnf2013 great position and very good room
this hotel is well situated for Fishermans wharf and all the relevant attractions.
Room very good and staff very helpful at all times.
Will return and recommend it to anyone for value for money in this city.
June 25, 2013
Rated 4.0 out of 5.0 by bjava93 Great Hotel near everything!
Very nice stay at this Holiday Inn Express. The only downfall was no Wireless internet in the room. Cell phone reception was iffy as well in the room. Other than that minor detail, the staff was great, and the room was clean and comfortable. Breakfast was large with plenty of selections even towards the end of the morning service time. Hot items included in breakfast too!
Shower pressure was not as well as I would have liked, but a clean bathroom and room made up for this. The complementary shampoo, conditioner and body wash is Bath and Body Works. My boyfriend forgot to pack a razor and his shaving creme which was provided by the hotel upon request for no charge.
This location is perfect, only 1 block away from Pier 41 and close to many other attractions. Next door is Hollywood Cafe for breakfast and lunch selections, very good!
No frills hotel that served it's purpose..
June 24, 2013
Rated 3.0 out of 5.0 by cat1950 No Wifi in rooms
Location is very good although can be very noisy at times depending where your room faces.
Lack of Internet connection in rooms makes this properties rating low in my opinion.
Breakfast areas can get very crowded at times
June 20, 2013
Rated 4.0 out of 5.0 by mylinuxguy Good rooms in a great location
Stayed 4 nights with the family. The location was great, the rooms could have been better. I brought my own wifi router so we had wifi in the room, but we were the only ones... I am fine with wired only access but others might find that an issue. The 32" ( maybe 35" ) old style / tube TV needs to go. We needed another 4 more plugs to charge our stuff. If we had only been there overnight... this would have been less of an issue... but for 4 nights... it was a pain.
We stay in a Holiday Inn Express quite often. They always start serving coffee early..... not this one... coffee didn't come out to 6:30 to 6:40am. I like going down early and this was an issue for me. I can get hot coffee at 5am everywhere else.... as for the rest of breakfast... it was standard free-breakfast food. The kids were happy.
We had to go down 2 blocks to use the holiday inn washer and dryers to do some laundry... it was not available on the property.
We were within 1/2 block of a Street Car stop, 2 blocks from the muni, 6 blocks from the cable cars. parking is almost $50 a day around Fisherman's Wharf. We used public transportation and it was just fine.
Overall... for the 4 nights we stayed... it was not bad... it just could have been better.
June 20, 2013
Rated 3.0 out of 5.0 by Don42 Great location
Ideal location for Fisherman's wharf. The hotel room was clean. Lobby and check in was pleasant. They do not have enough staff to keep up with the breakfast crowd. Many items ran out and not refreshed in a timely fashion. Also, there were a lot of food items on the floor and no one was cleaning up. Not good for a food area. No WIFI available in the room so you have to sit in the lobby. Not too good when many people are having breakfast. If your driving, be sure to scout around for parking because it is VERY expensive at the hotel. Highest I've ever seen.
June 19, 2013
Rated 5.0 out of 5.0 by gary100 great service
Very comfortable and always clean. Staff very helpful and overall - highly recommended
June 19, 2013
Rated 2.0 out of 5.0 by Bobsenior Breakfast
The breakfast was the worst I every had. Ran out of many items like biscuits and gravy and hard boiled eggs. The eggs and sausage were cold. The breakfast staff didn't even respond when I asked if they knew that there wasn't any biscuits and gravy. I would never stay at this Holiday Inn Express again. However the desk staff was very friendly and helpful when greeting me and answering questions.
June 17, 2013
Rated 5.0 out of 5.0 by JMD63 Friendly casual atmosphere.
We reserved 2 rooms and wanted the rooms close together. The front desk employee made sure they were close together which was very important to us. We did not spend much time in our rooms, but the rooms were spacious and comfortable. We did not hear any street noise and the staff was very pleasant. The breakfast buffet was excellent. The only con for us was we could not get coffee until
6 oclock. We are early risers and we would have been happy to pay for a coffee if it was available. We walked to a local 7Eleven everyday and bought coffee. The location of this hotel is perfect. There was plenty to do if you just wanted to walk around the area for the day or night. Would definitely stay here again.
June 17, 2013