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Rated 4.1 out of 5 by 538 reviewers.
Rated 5.0 out of 5.0 by Outstanding Stay and Best Value at Fisherman's Wharf Newly Remodeled, Great Staff and Outstanding Location Have stayed at Inter Continental and Hilton San Francisco. They were nice but on this visit I ended up trading points for the room and decided to stay here based on the hotel's reviews which were very favorable. This hotel is situated directly across from the Fisherman's Wharf area and is outstanding. We will stay here again. March 21, 2014
Rated 4.0 out of 5.0 by Excellent value and location Can't beat the price, which includes breakfast, just two blocks from Fisherman's Wharf. March 21, 2014
Rated 4.0 out of 5.0 by Nice place Great location for our short visit to San Francisco prior to a cruise. Access to the excellent transit system was very good, including cable cars, streetcars and regular buses, all of which we used. Hotel easily accessible for wheelchair confined, especially the availability of a roll-in shower. March 17, 2014
Rated 5.0 out of 5.0 by great hotel Service received was excellent . Room was very clean and comfortable. Enjoyed the freedom of the Express Breakfast. Would definitely stay again. Excellent location - walking distance to Fisherman's Wharf. March 16, 2014
Rated 5.0 out of 5.0 by Our stay 3/8-3/9/2014 Great location. Ady was Very helpful at check in and check out, and answered all of our questions. Rooms comfortable and clean. Breakfast had many choices, only problem was eggs and sausage on steam table were cold, cinnamon rolls were actually warmer and very good. Overall excellent stay would highly recommend!! March 15, 2014
Rated 5.0 out of 5.0 by Great Location This hotel is a few blocks from Fisherman's Wharf and Pier 39. Also, very close to the F train line. This hotel is always my first choice when I'm in the area. March 15, 2014
Rated 5.0 out of 5.0 by Great central hotel The hotel was newly updated and very clean. The breakfast room was under construction, but we got to use the new room on the last day of our stay. The substitute breakfast room was very nice. The staff was extremely helpful and kind. March 15, 2014
Rated 4.0 out of 5.0 by Fridge and microwave One of the only complaints that I have is the lack of a fridge and microwave. The location and cleanness was great! Service was great! Renovations were going on while we were there but it did not impact our visit or disturb us at all... March 11, 2014
Rated 4.0 out of 5.0 by Quiet room Very quiet room except for the fire alarm that was being tested or activated accidentally. No explanation was ever given. A hearty breakfast was provided every morning which was great. The beds could have been a little more comfortable. Overall, a good choice. March 10, 2014
Rated 4.0 out of 5.0 by Incredible service from front desk and comfortable bed Other then the renovations going on, the hotel was comfortable and the service from staff was fabulous March 6, 2014
Rated 5.0 out of 5.0 by Great location and comfortable rooms We thoroughly enjoyed our stay here. If there was one thing that could be better, it was the breakfast, The hot food provided ran out really quickly and there was a delay in replenishing it. And perhaps an offering of croissants as a standard breakfast item would provide more variety. Other than that, I was very happy with the service and standard of the hotel. March 5, 2014
Rated 5.0 out of 5.0 by Very Nice and Clean Hotel We have stayed at many hotels in the Fisherman's Wharf area. This hotel was by far the cleanest and nicest hotel in the Fisherman's Wharf area. They are doing some extensive remodeling, but how can you fault a hotel for wanting to upgrade their looks. Everything smelt new. It is a non smoking hotel and I was pretty upset to smell that someone in our corridor was smoking and ruining the nice new smell of the carpet and rooms etc.. Here's an idea, if you wanna smoke, go to a smoking hotel and don't pollute the hotels that want to remain a non-smoking environment. Staff was very pleasant and the breakfast was good as always. Can't leave without eating one or two of the warm cinnamon rolls!! March 3, 2014
Rated 5.0 out of 5.0 by Great family hotel. Comfortable beds and great service :) Everything in the family suite and breakfast area were perfect. Quiet at night and close to fisherman's wharf. Great view from the many windows. The valet parking was convenient and locked up at night. There was some construction in progress in the lobby that we were not informed of, just an eyesore is all. Also some vending machines would be convenient. Which Holiday Inn Express next? February 28, 2014
Rated 4.0 out of 5.0 by San francisco Fisherman's Wharf good value for money, close to everything - would stay again February 28, 2014
Rated 5.0 out of 5.0 by Great Location We came to San Francisco to get married. and I picked the Holiday Inn because of the location and reputation. I liked that it close to everything that I wanted and needed. The staff were very helpful with restaurant recommendations and public transportation. Even with the construction that was going on at the time we were there I would recommend the hotel. The hotel is close to everything if you want a different place to go for breakfast a lot of choices around. We really enjoyed our stay the free breakfast was good.If I had any complaints it was that I wish I had asked for a queen bed we got lost in the king bed but that's all I would have changed, February 26, 2014
Rated 4.0 out of 5.0 by Great Location Great location, close to all tourist attractions and eateries. February 25, 2014
Rated 5.0 out of 5.0 by buen hotel Buen hotel precio calidad, ubicación excelente para la zona de San Francisco February 21, 2014
Rated 5.0 out of 5.0 by Great place, good location Very comfortable beds, and QUIET place to stay. The breakfast was generous and good variety, and the staff was helpful and professional. We would recommend it to friends and stay again! February 21, 2014
Rated 5.0 out of 5.0 by Great Hotel-Location, Value, Service The staff was friendly and helfpul. The rooms were great: clean and comfortable. Location could not be beat. I read other reviews about the breakfast but I thought it was great--especially for free. Lots of options and of course there was a short line but that let you know the hotel had lots of guests. The only negative would be the thin walls but there were no rowdy guests so it turned out to be a non-issue. I also had hot water for my showers. I would definitely stay again. February 21, 2014
Rated 4.0 out of 5.0 by Exceptional guest service and comfy bed Even with the construction/remodeling going on, it was an excellent stay. I do miss the more variety when it comes to the breakfast selection. It seemed diminished in comparison to the variety it had while in the bigger room that was under construction. But I understand selection had to smaller to accommadate more guests into a smaller area. Still it was a great stay with comfortable beds and friendly staff. February 20, 2014
Rated 2.0 out of 5.0 by Under construction! The bed was comfortable and breakfast was good, however the hotel was under construction and was very noisey. When i told the front desk that i was unhappy about the fact that the construction project was not disclosed on the website, that front desk person proceeded to argue with me, and insisted it was stated. After showing her the site on my iphone she stated that i had to use the "full" site to see it. If i can make the reservation from my iphone, i should be able to see that statement from my iphone. My room reeked of paint fumes really bad and waited all day for a manager to call me. at 8:30 pm, i went to the front desk and once again reported the paint fumes. I was finally moved up one floor. Over all with the jackhammers and constant door slamming and elevators due to construction it was very noisey. February 20, 2014
Rated 1.0 out of 5.0 by valentines day on fisherman warf Staying at the holiday in was supposed be a romantic night on the fishermans warf in san fran. It was anything but.... The look of our room was very disapointing, nothing like our other stays at holiday in. To top it off we found two bugs crawling on the bed and floor! managment had the nerve to say we brought the bugs in. and they dont have a bug issue. Kind of funny concidering the bug was crawling down the bed as we walked in the room!!!! they were not acommidating at all, it took a few hours to move rooms, there was no pool, gym, or laundry facilities. the staff was rude, and we will never return to that location again. besides the hotel, the stay and night in san francisco was a blast!!!! February 19, 2014
Rated 4.0 out of 5.0 by Ubicacion Excelente y Habitacion Confortable Buen Hotel, lo suficiente para descansar y tener una estancia comoda, la ubicacion al puerto de San Francisco es excelente, la limpieza demasiado buena, el buffet del desayuno es malo. February 17, 2014
Rated 5.0 out of 5.0 by Good Hotel Near to Fishermans Wharf, Cruise Terminal etc. Attentive and friendly staff. Will be even better when renovations finished. February 17, 2014
Rated 5.0 out of 5.0 by Family Suite -- A Good Deal in SF The five of us stayed in a family suite which was spacious and comfortable. Ever try traveling with a family of 5? Often you wind up with someone on an uncomfortable roll away bed or you pay for two rooms. The family suite was plenty roomy for everyone and a lot cheaper than two rooms in SF. The hotel has been re-done recently to go for an art deco look (and it pretty much works). The location is awesome if you want to be a tourist -- which was our objective. The staff was great. They let us store our luggage there several hours before check in time. February 12, 2014
Rated 5.0 out of 5.0 by business trip this hotel was very reasonable and I received a free room upgrade February 6, 2014
Rated 5.0 out of 5.0 by Nice Experience Our recently updated room was very good, with confortable beds, micro and frige. The rooom had a big size, was well iluminated and the location was silent at night. We recomend this hotel to other families that will travel to San Francisco February 6, 2014
Rated 3.0 out of 5.0 by Expected Better I guess Stayed mostly at Holiday Inns across the US of A while visiting and Driving through (from East to West) USA. While the Location of this hotel was great a couple of aspects did not make the overall experience what I hoped for. Paid Parking was expected and when booking the staff were kind enough to mention that if I made booking with Parking Inclusive it would be cheaper ($29 as compared to $45 per day) - this was good. The room was fairly quiet though felt smaller than the other HI places we Stayed at. being a family of four I was hoping for a slightly larger room with Refridgerator and Micro - requested this at time of booking and on checkin again. Service came later and brought the items making the room even more smaller ;-( Breakfast had a decent selection and was good. Staff very pleasant and helpful throughout - and location was ideally close to Fishermans Wharf and Pier 33 (Alkatraz tours). February 3, 2014
Rated 3.0 out of 5.0 by ok I thought I already wrote a review. Now I have to write at least 50 more characters so I can finish this survey. As I wrote before somewhere during this survey. Look closely to the quality of hotel you stay at especially using points. the not so good ones and good hotels require the same amount of points. January 31, 2014
Rated 5.0 out of 5.0 by nice close to stuff, chocklate ghirldaeelies soup bowls stuff like that good stuff nice stuff I have to do 50 words and I don't have anything to say so ill mumble and babble for 50 words January 27, 2014
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