Rated 4.4 out of 5 by 155
Rated 5.0 out of 5.0 by Donald K Reception staff were very pleasant on arrival and throughout our stay
A very convenient location for exploring the area north of San Francisco.
Would recommend the Italian restaurant next door - excellent food and service.
March 21, 2014
Rated 3.0 out of 5.0 by Izzie Mom Dog friendly
We were traveling around the Bay Area and had our mini dashaund so we scoured the area for dog friendly hotels. In San Francisco there were many and not as many in Marin. We stayed 2 nights in SF at a lovely hotel that actually greeted the dog with biscuits ,,, and there was no extra charge for the dog. After not finding room at a popular dog friendly place in Susalito we were happy to find the HI express. They had rooms and immediately told us of a $75 charge for the dog. Upon check in the gal was so busy reminding us of the $75 she skipped telling us about the wine hour that was going on, about breakfast, gym or add our hgp frequent #. The other gal gave another guest complete welcome info..We missed the happy hr. Our room was the farthest from the lobby..I understand that they assume all dogs will bark a lot..anyway the carpet looked dirty and our dog kept sniffing away. It was very convient to be close to a grass area for the dog,, but they did not make us feel wanted. I think that the $75,was overkill.. We hardly were in the room or dog is trained better than some kids on the property :) so the policy should be a deposit if anything is disturbed or destroyed by the dog they keep it.
It's a good location and the Italian rest next door was fabulous.
I had to call the desk 2x to remind her to look up our club number (asked to do when we booked it) I also had to call to see where breakfast was held cuz she skipped all that info.
March 13, 2014
Rated 5.0 out of 5.0 by Antt01 GREAT LOCATION
This is the perfect location to stay when visiting SF and surrounding areas. So much to do and see that this stop was perfect. The staff (JOANN) are GREAT and very helpful with directing you to the must see places. Would recommend this hotel for buisness or pleasure. Beautiful area with Muir Woods and Beach located so close. Also great biking, running, walking trails loacated right next to the property.
March 12, 2014
Rated 5.0 out of 5.0 by jfb49 great check in expierence and service
our first visit to this holiday inn was made extremely pleasurable from the beginning check in to the time of check out. we had a nice quiet room, and Jo-Anne called to make sure we were pleased with our room, and made us feel like we were family; very friendly and knowledgeable staff.
March 9, 2014
Rated 3.0 out of 5.0 by Notreturning Misleading photos
When I booked this room it showed that I was booking a "view room." In the pics for this particular hotel it showed a view of Coit Tower. Not being familiar with the area I booked this "view room" with the understanding I would have the cool view if the photo that's posted with this hotel. I booked only to find out my "view room" was actually a view of the outdoor swimming pool and the view posted in the picture was actually ten miles away in San Francisco! The room was nice and spacious but the beds were super hard and uncomfortable! The staff was friendly but confused when I asked about the view only stating that the Coit tower was not something I would see from this location rather than from a different Holiday Inn location in downtown San Francisco. For our last 3 nights in The area we decided to book a different room in the Dan Francisco area.
March 7, 2014
Rated 5.0 out of 5.0 by LauraTay Lovely and relaxing place to stay!
I stay here periodically because this is a site where we put on Family Constellation weekend workshops. The manager and staff are always more than accommodating both regarding making our workshop room comfortable, and regarding the overnight stay.
This site is located near a bike/walking path, and has some great views of the foothills.
Additionally, the rooms are clean, updated and the beds comfortable!
March 5, 2014
Rated 5.0 out of 5.0 by Pouncey17 Best Value in Mill Valley
I hesitate to write this review, as I do not want others to discover this amazing jewel in Mill Valley. This property is positioned perfectly between a class A restaurant (Frantoio), the biking/walking trails, and beautiful views. The staff is very helpful, and the rooms are like being at the spa.
February 23, 2014
Rated 5.0 out of 5.0 by Brian, Game Designer Great Staff & Beautiful Surroundings
As a business traveller, I highly recommend this as a relaxing alternative to staying in downtown San Francisco. The entire Staff was unfailingly friendly & helpful, the wildlife & natural beauty just outside the window was magnificent, and the rooms were big, clean and comfortable. The proximity to Muir Woods & Stintson Beach turned what could have been a stressful business trip into a relaxing mini vacation. We will absolutely be staying here again next year.
February 14, 2014
Rated 5.0 out of 5.0 by Cookiediva Gold Standard of Customer Service
I have had the experience of a wonderful stay many times at this Holiday Inn. Everything was incredible, the rooms, the landscape and especially the staff. They are all very professional and friendly especially Joanne at the front desk. She is their best ambassador and always jump starts a wonderful stay!
February 12, 2014
Rated 5.0 out of 5.0 by Moose31 Great Place!
Not far from SF but out of the heavy traffic areas. Great service and very friendly staff. Breakfast had a good variety and is a great value. The hot tub and swimming pool are both heated and clean. Very wonderful place to stay!
February 11, 2014
Rated 4.0 out of 5.0 by Gouleyant View the SF Bridge on bike
I was looking for an affordable hotel close to SF where I could I could rent a quality bike and cycle from to SF. Mill Valley is well located with many restaurants and shops. The hotel provides bicycles on a 2 hours loan which is great to visit Mill Valley and see what is available around (and by your favorite fermented grape juice of course). I haven't try the hotel bar & restaurant but it looked quite busy. Used the spa after a full day of cycling to Old Mill Park in Mill Valley, Tiburon for lunch, Sausalito and on to Vista Point to view and take awesome pictures of SF and it's Golden Bridge on rental bikes. The spa was hot and and was great when outside temperature was in the low 50's.
February 9, 2014
Rated 5.0 out of 5.0 by Buffy N Another Great Stay
Hi there, Thanks to Joanne and Ina for another great stay. All your staff has really been great, professional and very welcoming every time I'm there. I have never yet met a grumpy person working there. Great views and close proximity to excellent running path. Nice breakfast (wish there were organic options), but good coffee, eggs and fruit for those who don't want bread products. Love the nighly Smores and the beautifully redecorated rooms. Your hotel has been a great secret outside the City. Thanks again, Karla
February 3, 2014
Rated 5.0 out of 5.0 by lindita1 Hidden gem just minutes from San Francisco
This was the perfect ending to a long drive into San Francisco. Super convenient because you avoid the hassle of having to pay for parking in the city. Plus I loved the free bike rentals and the smores by the fire.
January 19, 2014
Rated 4.0 out of 5.0 by Corinto1975 Comfortable bed and good breakfast
Overall great service, especially the use of bikes for free. It is a bit pricey, but it is worth it.
January 11, 2014
Rated 5.0 out of 5.0 by SZeller Great Holiday Inn close to Muir Woods
Great Holiday Inn close to Muir Woods redwood forest and Muir Woods Beach. Really nice room with upgraded features and tons of amenities. More then I think I have seen at most Holiday Inn's.
Great place to stay for a weekend away!
January 7, 2014
Rated 5.0 out of 5.0 by Rose34 Christmas Getaway
We usually stay in San Fransisco, but this time we stayed in Mill Valley.
It's a quiet, clean, family friendly, and my family and I really enjoyed our stay.
My boys were able to go swimming, bike riding, jogging, and there is a soccer field near by for my little athlete. We would definetly go back and stay there again.
January 6, 2014
Rated 5.0 out of 5.0 by Babe and Buddy Christmas getaway
We came out to Mill Valley and needed a place to stay while we visited our daughter and son in law. This hotel was everything we needed. They provided a good room, good service, and a good breakfast at a good price. Thank You.
January 6, 2014
Rated 4.0 out of 5.0 by room 250 highs and lows
low toilet, small seat
sink faucet leaked
Breakfast selection and quality was outstanding
TV set was excellent
channel selection was narrow, no fox news
January 4, 2014
Rated 5.0 out of 5.0 by Tmchamberlin Beautiful
The setting and the hotel as a whole was absolutely beautiful! We appreciated all of the recommendations of things to do while we were there and would definitely stay there again when we return to the area.
January 2, 2014
Rated 5.0 out of 5.0 by MJ0010 Comfortable stay
The hotel has an excellent location and view of the mountains. The staff was pleasant and provided great service.
January 1, 2014
Rated 5.0 out of 5.0 by Rbeaubien I should've stayed here the whole time I was in San Francisco
My stay at this hotel makes me want to move back to California. It was entirely comfortable pleasant easy and enjoyable. My next two nights were spent at a very substandard Mark Hopkins Intercontinental downtown. I should have stayed at this hotel, and just commuted. Stay away from the Mark Hopkins down town, I'm going to share my experiences with everyone I meet for the next while.
January 1, 2014
Rated 4.0 out of 5.0 by F Traveler Comfortable, convenient and good value
Not a pretentious hotel, but clean and recently remodeled. The beds are very comfortable with multiple pillows to select from. Good TV, typical little in room coffee maker. Great Italian restaurant virtually attached to the hotel. Easy access to points in Marin and the GG bridge to San Francisco. The breakfast buffet is Spartan, but adequate, usually crowded and slow in the morning.. but included in the price. Nice pool and spa. Recommend rooms in the back or overlooking the courtyard for quiet privacy. Second floor preferred. Safer to leave sliding doors open to small patio.
December 29, 2013
Rated 5.0 out of 5.0 by Sojourn Bicycles!!
This Holiday Inn Express surprised us with free bicycles and a paved path that provided a pleasant evening ride and some bird watching. It is even possible to bicycle to San Francisco across the Golden Gate! The staff was excellent, rooms were immaculate, breakfast was well stocked with a great variety and even during the morning rush nothing ran out. All the facilities were what you would expect of a well kept HIE. It is a quiet location on Hwy 1 and easy to access Hwy 101. It is next door to a fine restaurant that we enjoyed. We will stay here again.
December 22, 2013
Rated 5.0 out of 5.0 by Mfigueroa Nice place
This place was a bit pricey the weekend of the north face endurance challenge but it was a pleasant stay. There was a musky smell in the room when we first came in but openining up some windows fixed that problem. The beds were comfy and the breakfast was a plus! We used the bikes that were available at no extra cost to explore the bike trails in the area which was lots of fun! I would return to this holiday inn even though prices went up just for the weekend of the race. The amenities and shuttle to the start of the race made it worth my time and money.
December 12, 2013
Rated 5.0 out of 5.0 by Flingster44 Front desk check in
We continue to have excellent advance check in. We owe this now to Rolando who knows what room we like and has had that room reserved for us. He was also able to seemlessly added another day to our stay more than once. Between Joanne and Rolando the front desk service always makes our trips enjoyable
December 12, 2013
Rated 5.0 out of 5.0 by Veraestau Location, location, location
Right in the middle of a pleasant part of the world, from its proximity to SF to the wonderful paths through wetlands.
December 5, 2013
Rated 5.0 out of 5.0 by ALJM guest
If you're in the Mill Valley area this is a great place to stay. Comfortable beds with friendly staff and close to the city.
December 4, 2013
Rated 3.0 out of 5.0 by AnyNickname Booking and Billing Issues
I stayed at this hotel over the Thanksgiving weekend and did not check in until Thursday. The hotel is a typical and comfortable Holiday Inn Express. The bed, bathroom amenities and decor are all nice and make for a comfortable stay.
My reservation was made with 4 others at the same time; I did not have any issues checking in. In fact, they let me change the number of beds in my room so a friend would be able to spend a night. However, other people had issues with the rate they were supposed to receive. When all 5 rooms checked out, we all had a no show charge on our bill for a night before we were supposed to check in. The GM, who took all 5 reservations, made a mistake and scheduled them for the wrong day. The form we signed when checking in showed the correct date; imagine our surprise when the bill was slid under our door. The front desk agents when checking out did not have the capabilities to reverse the 'no show' charge and we had to wait until the GM returned. Still waiting to find out if the charges will be reversed.
December 3, 2013
Rated 5.0 out of 5.0 by Abs50 Mill Valley
Great location, great room - very comfortable and clean.
November 26, 2013
Rated 5.0 out of 5.0 by dclevin Great view from second floor
The view was very nice, the breakfast had healthy options that were very good such as granola soy milk and banana nut muffins - something that I haven't found at other HI Express hotels. The outdoor firepit was a nice touch, but I spent so much time touring San Francisco, I didn't get a chance to sit around it and enjoy it. I would definitely saty here again.
November 21, 2013