Rated 4.0 out of 5 by 100
Rated 5.0 out of 5.0 by Eddie345 great breakfast choice
The best hot deluxe continental break I have ever had. Variety is great, quality is good, service is friendly. Their staff is good as well. The room seems nice with good quality. even has a refrigerator and kitchen appliances. I like the hotel room overall.
August 27, 2014
Rated 5.0 out of 5.0 Very good hotel and staff
This is a clean, comfortable and updated hotel. The service is great so my room has always been cleaned and refreshed when I come back for the evening. I appreciate their kindness and efficiency at checkin. No complaints about this place.
August 25, 2014
Rated 5.0 out of 5.0 by Cary4 Quiet safe location and good room to sleep
overall a great location for a couple nights. Do not expect any luxury or fancy stuff, but a good balance of price and quality. Location feels safe and clean from outside, front desk/lobby area is neat with friendly staff. A good night sleep and good breakfast is enough to get our day going. Breakfast area is maintained well during breakfast time in terms of supplying food and clean up table and floor. Hotel layout is a little tricky (or even weird), some rooms are completely interior without exterior windows. It windows only onpen to facing another wall or a corridor.
August 24, 2014
Rated 5.0 out of 5.0 by SusieR Great experience and appreciated help!
The staff went out of their way to accommodate my last minute needs and requests. The room was clean and comfortable and the buffet breakfast was excellent. I will definitely go back again.
August 20, 2014
Rated 4.0 out of 5.0 by leepal very comfortable bed good breakfast
good location, clean and comfortable room. the staff is very friendly. I would stay here again.
August 19, 2014
Rated 5.0 out of 5.0 by oejack Easy, Comfortable Stay
Stayed one night for a quick business trip. I've stayed here before and received the same quality service as I did during previous stays. The woman who checked me in made it quick and painless as I was in a hurry to get checked in and go get some food, and was able to accommodate my request for a quiet room on the top floor.
August 18, 2014
Rated 4.0 out of 5.0 by sjc flyer a/c
The hotel is a good value, but quite basic. The a/c in the room was loud, although it worked sufficiently well. I was able to use points for this stay, but my credit card continues to show a $10.00 hold, almost a week after the stay; I am not aware of any charges that should appear. The business center is very limited, and even charges for printing (although boarding passes may be printed without charge). It was not an experience that made me feel welcome, even though it served our purposes.
August 15, 2014
Rated 5.0 out of 5.0 by milestogo53 Thumbs Up
Very clean hotel, pool sparkling clean. Great breakfast with many choices.
August 14, 2014
Rated 4.0 out of 5.0 by chemist13 Convenient to Airport with free breakfast.
I chose this hotel because of the convenient location less than 2 miles from the San Jose airport. I'm glad I did because my flights were delayed and I did not get to the hotel until 1:30 AM (PST), which was 4:30 AM (EST) to me. I went right to sleep like a baby in the comfortable bed. The free breakfasts also made my trip a breeze. Catching a 6:20 AM flight at the Airport a few days later was also nice and easy because of the convenient location.
August 11, 2014
Rated 4.0 out of 5.0 by Diesel 1972 Michael/Front Desk
Our room was not ready on time. Not only did Michael upgrade us to a better room he also cut our rate! He also suggested two GREAT restaurants. Always had a smile on his face and was willing to help.Best that you keep him on your staff!
August 9, 2014
Rated 5.0 out of 5.0 by Lollie21 Great Place to Relax
This is a fantastic place to stay. My family would like to come back and stay at this Hotel. Or stay at another Holiday Inn Express.
August 7, 2014
Rated 5.0 out of 5.0 by BNPONE Nice Hotel Close to Airport
Nice clean hotel. What I have come to expect from this chain. Great clean room great staff and services. Location close to airport. Neighborhood is Ok but since it was so close to the airport we had no issues.
August 7, 2014
Rated 5.0 out of 5.0 by Rever 床铺舒适，服务一流。
July 31, 2014
Rated 4.0 out of 5.0 by Tallman123 FOr the most part - Good
When traveling, I usually choose Holiday Inn Express. The service is usually very good, and the amenities well worth the cost.
We had originally planned to stay three nights 7/25, 7/26,
July 30, 2014
Rated 5.0 out of 5.0 by RenoFred Good nights stay
Room was, in general very good. The cleaning staff should clean areas that are not readily reached by the floor vacuum such as under tables, desk, corners, etc.
July 23, 2014
Rated 1.0 out of 5.0 by Cardinal3 Not up to expected HI Express quality
Room was extremely small, appeared that attempts had recently been made to refurbish the entire property. Mostly like putting lipstick on a pig. Room did not smell clean, fixtures and furniture were older and worn.
The reason this property was chosen over other IHG properties in the area was because of the later Airport Shuttle schedule. I should have arranged for a cab to another property.
July 18, 2014
Rated 4.0 out of 5.0 by KenN228 Convenient location
I had a quick business trip to San Jose and booked a room near the freeways and airport for convenience. I was pleasantly surprised at the quality of the room. It was nicely furnished with a very comfortable bed. Breakfast was tasty and quick and allowed me to be on the road in time for my first appointment. I believe it is a good value for what you get.
July 18, 2014
Rated 5.0 out of 5.0 by Shanghai everything was excellent
Bed great, staff excellent, location great, very quiet, room in excellent condition, breakfast options were excellent.
July 16, 2014
Rated 4.0 out of 5.0 by LadyWriter Great service
This hotel is on par with other Holiday Inn Express properties, but what made this hotel stand out was the great customer service. All of the staff was friendly and helpful. The reception staff even upgraded me to a suite because of a slight delay during check-in.
July 5, 2014
Rated 4.0 out of 5.0 by FWTxTraveler Clean and convenient
Hotel was very clean. Rooms were clean and comfortable.
Also, very convenient to SJ Airport. Only a few minutes.
July 1, 2014
Rated 5.0 out of 5.0 by AstroGuy Peaceful and Restful
My hotel criteria are: Clean, Quiet, Convenient, and Comfortable. This hotel did well on all fronts. Although near the airport and city center, the rooms were very quiet! No marauding elephants or revelers in the hallways or common areas (even though the World Cup was in full swing).
Room was very dark - helped for the full nights' sleep.
June 30, 2014
Rated 5.0 out of 5.0 by DC20140615 Nice hotel to stay for business
It is a nice hotel for business or casual. Clean room, nice service and friendly staff.
June 23, 2014
Rated 5.0 out of 5.0 by JoeJr Attentive staff great breakfast
The staff at this Holiday Inn Express were helpful and attentive. Breakfast staff were efficient and hard working and kept the breakfast bar clean, well stocked and the seating area was quickly cleaned and straightened right after people left. This was the best breakfast area we had out of all the Holiday Inn Expresses we have been to.
June 22, 2014
Rated 5.0 out of 5.0 by jlspencer Away from things, but relaxing
This hotel is located away from many things, but it is a short drive to what you need. I heard no freeway noises, or anything to disturb me. I cut off the air and opened the window for some much needed fresh air.
This is a sleeper and worth the visit. The price is nice for the Silicon Valley.
June 22, 2014
Rated 4.0 out of 5.0 by JayBee8123 good place to stay
We were on a family trip to the West Coast and hotel was convenient to areas north and south we were visiting. Staff was exceptionally nice and breakfast was well stocked and tasted good. Breakfast staff was friendly and very attentive.
June 8, 2014
Rated 5.0 out of 5.0 by Cindy60 Beautiful rooms
Beautiful grounds, near the airport. The rooms are clean and very comfortable. The bed and pillows are fantastic.
I felt very comfortable and safe.
June 5, 2014
Rated 4.0 out of 5.0 by Kenneth11 It served the purpose.
It's my first experience staying at the Holiday Inn Express. I'll say everything was on point except for the breakfast options.
June 1, 2014
Rated 5.0 out of 5.0 by Elasmosaurus Great service and cleanliness
Staff were nice, the breakfast room was clean and there was a good quantity selection of food. Kitchenette has stove, microwave, sink and mini fridge. Pots and pans were available, however no kettle for hot water just the coffee brewer.
May 30, 2014
Rated 5.0 out of 5.0 by FM1991 great experience
The Holiday Inn Express is a great, clean and very comfortable place to stay. I would definitely stay again and recommend it to my family and friends.
May 21, 2014
Rated 1.0 out of 5.0 by Platguy Terrible customer service
Platinum members - stay away from this place. The customer service is terrible and they don't care about you or your IHG status. I've never gotten an upgrade in this property and they wouldn't even let me check out 30 minutes late. They're not getting my business again.
May 19, 2014