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Rated 4.4 out of 5 by 187 reviewers.
Rated 2.0 out of 5.0 by Great staff but property is not up to par Staff was attentive and excellent in their service, if not for that I would be far more critical of this property. This property, location, guest room and amenities were more along the line of an older BW, not on par with built from the ground Holiday Inn Expresses, basically a solid 2 star property. April 30, 2015
Rated 4.0 out of 5.0 by Convenience to living but a little bit noisy for sleeping. This hotel has a big room, and very easy to park, but it's too close to the road, a little bit noisy anyhow. And the wifi connection is not stable, which the worst thing why I didn't recommend. April 23, 2015
Rated 2.0 out of 5.0 by overall experience Not what we expect from HI Express. The hotel was older and not up to the standard we expect. April 22, 2015
Rated 5.0 out of 5.0 by On business Kopal the front desk attendant was very friendly and efficient. She greeted me as a rewards member. This hotel is in a good location near the freeway and there's lots of restaurants near by. April 19, 2015
Rated 4.0 out of 5.0 by Friendly Staff The staff was welcoming and very friendly. The breakfast was very nice. Plenty of choices. April 17, 2015
Rated 2.0 out of 5.0 by Comfortable bed but terrible price I got a room for one night very short notice. Booking was fast and easy. However, the first impression was not what was expected for the price paid. The staff did not speak much english so it was difficult to communicate when checking in and my questions were not really answered. The overall quality did not match the price of the room. Plus, the convenience of the location was not worth the price either. April 13, 2015
Rated 5.0 out of 5.0 by Very comfortable We were very happy with our stay at this hotel. The staff were very friendly and professional and helpful. The room was well equipped in every way. I do have to say that the hairdryer was inadequate. But I can bring my own next time. I believe they don't have elevators so if you have a lot of luggage, a 2nd floor room could be a problem. Still, we would definitely stay here next time we are in San Jose. April 12, 2015
Rated 5.0 out of 5.0 by Satisfied stay Quick check in process and comfortable, clean rooms. I would definitely recommend this hotel. There are many restaurants and the freeway is close by. April 10, 2015
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