Rated 4.6 out of 5 by 187
Rated 5.0 out of 5.0 by Seattle Mary Stay Here Often
The staff is always great, the rooms are nice, the pool area is well maintained and this time the weather was perfect for sitting out. We left too early to have breakfast, they had a to go bag, but it was a bunch of white carbohydrates, a banana and a granola bar or something. When we have eaten the breakfast it's quite good, with eggs, beans and rice, fruit and lots of other options.
I do have a problem with the disposable goods, the cups and glasses in the rooms are plastic and not recyclable. There is the standard "save our planet" by reusing towels and sheets placard in the rooms, which is all well and good, but lets face it, that saves them money in worker hours, water and detergent. If the country of Costa Rica wants to be an eco tourist destination this company could be setting a better example.
We have stayed there many times, and as a reward member we were offered a bottle of water or a airline style bag of pretzels or cookies. If that's the best you can do, better to forget the whole idea. It was more embarrassing than thoughtful.
On the whole we like this place, as I said the staff is always on top of it, friendly, and they will do whatever they can to make your stay pleasant. It's a little pricy, but everything always works, and it's just a nice experience.
The food options are slim, there is a Denny's across the parking lot, which charges about double what they do in the US, and a Rosti Pollo fast food style place. I don't eat meat so that isn't an option.
December 15, 2014
Rated 4.0 out of 5.0 by Silveti De negocios...
Buena atención, tarifas adecuadas, buena ubicación de hotel. En general muy bien, solo que lo que no me gustó fue que la piscina no servía, estuvo en mantenimiento durante toda la semana. También el gimnasio está demasiado sencillo y pequeño ya que no todo es caminar o escalar.
December 15, 2014
Rated 5.0 out of 5.0 by MrsCP Close to airport
We used this hotel for our first and last nights of our vacation due to its proxemity to the airport. The staff was very friendly, rooms as you would expect for the hotel - clean and comfortable. There was a small but sufficient spread for breakfast, not a huge buffet. Our flight home was very early the last day, so we left before breakfast began, but they have a free "breakfast to go" from 3am - 6am, a nice touch. Location was very close to airport, but it was just off a main road which can get very busy during rush hour, and then it can be difficult to get in/out of the hotel. Free wifi and business center (including free printing) was appreciated. You can also buy your exit visa/tax at the hotel for $33 (vs $27 or $29 at the airport). There is no restaurant at the hotel, but there are two restaurants in the same parking lot as the hotel: Denny's and Rosti Pollo. Although edible, Rosti Pollo was the worst meal we had all week! Denny's is open 24 hours. There is also a casino next to Denny's.
December 11, 2014
Rated 5.0 out of 5.0 by solobueno Very convenient for starting your stay in Costa Rica
I've used this hotel in the past for my first and last nights in Costa Rica. It's close to the airport, next to the rental car place I use, there's a Denny's across from it - everything you need. The staff is courteous and very professional. The shuttle arrives regularly and they offer a grab and go breakfast if you have to leave before 6am. I love this hotel.
December 10, 2014
Rated 5.0 out of 5.0 by soldado09 Mas calidad, por menos dinero.
Durante dos años 2008 y 2009 fue cliente frecuente de este Hotel, por asuntos de negocios.
Es posible que nuevamente estaremos en contacto.
December 8, 2014
Rated 5.0 out of 5.0 by Tennis68 Very convenient to airport
This Holiday Inn Express is very close to the airport and runs a shuttle 24 hours a day. The hotel is well kept, beds comfortable, nice free hot breakfast,price is good, and staff very helpful and accommodating. We do several trips a year here and always stay at this hotel.
December 7, 2014
Rated 2.0 out of 5.0 by CFIIPT dissapointing
certainly not to the standards that I'm used to compared to other HI Express locations.. the room was smelly, AC not working properly, pool INOP.. overall hotel appearance was run down..
December 7, 2014
Rated 4.0 out of 5.0 by RodrigoM Convenient and Comfortable
Recommend this hotel for anyone traveling for business purposes or on an extended flight layover
December 4, 2014