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Rated 4.3 out of 5 by 323 reviewers.
Rated 5.0 out of 5.0 Great Service I arrived in the rain with a Penzke truck full of luggage, and the front desk provide a room to store the luggage until the 22 cyclists reach the hotel. We enjoyed the breakfast room that evening as we at our dinners. November 28, 2015
Rated 5.0 out of 5.0 by Great place to stay The staff = outstanding. The food = outstanding And the decor and interior of the hotel common areas was just great. We felt like we were in a mountain cabin which enhanced the feeling of getting away. November 27, 2015
Rated 4.0 out of 5.0 by Nice place Stayed there for a college tour of Cal Poly. The check in staff was very helpful and allowed me to pick our room. The pillows are less than good. The bed was a little too firm for me and I didn't sleep very well. I like that the climate control was by a wall remote but the unit was a little noisy. The room was a nice size and the TV had a good picture. The shampoo products are a great brand too. The breakfast was adequate. I would always like to see bacon. But the pancake machine was pretty good. We asked for a late checkout and were given it but the person who ok'd it didn't tell anyone else so we got a call about not telling them about wanting a late checkout. I talked to two people to be sure it was ok also. November 26, 2015
Rated 1.0 out of 5.0 by RM 106 and Lady Recrptionist Rm 106 is the worst room in that hotel. Besides noice at the electrical room there's also noise outside the window when people chat in that small hall. I ask the receptionist to put me back to the room I had the first day but did not do it. Ask her that I will accept that room as long as I can rest there like ghe first day but she lied to me. Informed her yhat I wasn't happy and was not able to rest at all because of the noise. Other thing was the room was prepaid by my company and that lady charged my credit card with full amount. I informed front desk today upon seeing it in my credit card charges. I will be back in the area next month for a 3 day work and I'm planning not to stay there even if I can accrue the points of being a gold IHG member. November 20, 2015
Rated 5.0 out of 5.0 by Great Stay Overall a great experience. Price on a Saturday night was higher that I would have liked November 18, 2015
Rated 3.0 out of 5.0 by ADA Room comments As a person who requests the ADA room at most hotels, it is strange to me that every Holiday Inn Express I stay at has the ADA room at the farthest end of the hallways. This room was that way....almost the last room, right next to an exit door which was fine, but for Breakfast, I had to walk the length of two long hallways to get tot he Breakfast area. Something for HIE to think about. The bathroom had plenty of bars but the sink counter is sooooo small, there is no where to put my toiletry bag or other personal items. Literally, 4" on each side of the sink. Finally, the complimentary shampoo and other toiletries are in these hard plastic bottles that someone with arthritis like me cannot squeeze. Those were my 3 annoyances. Otherwise the room was quiet, bed was comfy, had a good stay. Please Holiday Inn Corporate - run your ADA rooms past a real person with disabilities. November 15, 2015
Rated 5.0 out of 5.0 by Wonderful, helpful staff WE really enjoyed our stay at the Holiday Inn in San Luis Obispo, largely because of the courteous, helpful, friendly staff. From the warm cookies to the comfortable bed to the excellent restaurant recommended by the front desk personnel, it was a great experience.I look forward to a return visit! November 11, 2015
Rated 5.0 out of 5.0 by Comfortable Room, Bed and Excellent Service My experience for this long weekend trip was excellent. The hotel is well maintained and comfortable, quiet, and relaxing. Also easy walk to downtown SLO! November 11, 2015
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