Rated 3.7 out of 5 by 53
Rated 4.0 out of 5.0 by jsainio easy to find, OK place, great breakfast
Look for the high casino sign, right below on San Pablo Dam road is this hotel. No pool, but real food for breakfast, Denny's across the street, Taco Bell, and a Chinese buffet in an easy walk away.
I can't speak to the staff,/service I didn't have to.
December 4, 2013
Rated 5.0 out of 5.0 by Sojourn Great location, quiet room
We stayed two nights. The hotel is located next to I-80 and very easy to access. Breakfasts were very good. Rooms were exceptionally clean. Desk staff was helpful with locations to eat and directions to area attractions including printing our directions and maps. Do not miss the Rosie the Riveter National Park!! We never knew Richmond saved the world! The room was quiet, bed comfortable. We will stay here again.
November 29, 2013
Rated 5.0 out of 5.0 by GrandmaFromBoston excellent accommodation
very helpful front desk woman (evening) helped me with thermostat, very important to me. Room very clean. Breakfast tasty, good coffee. Very pleasant experience in that somewhat hidden corner.
November 25, 2013
Rated 2.0 out of 5.0 by Jess44 Not impressed
It was in a good location, close to where I was working. I made the reservation on the 800 number and was told that they were going to put me in for a free upgrade. When I arrived I was booked in an upgraded room but was going to be charged for the upgrade. I chose to take the regular room since I was on expenses.
The room I was given had a faint bad odor whch I endured all night and woke to find a bug in the bathroom. This is a fairly new hotel and is in a good location but the experience was not very good.
November 18, 2013
Rated 5.0 out of 5.0 Great Stay
we need a local get way the staff were great and very helpful . but what i loved most about my stay is that me and my husband are plus size people and the ROYAL STE KING WITH JACUZZI was great because me and him were able to both fit in the tub and the shower at the same time and we go to a lot of hotels and this is the 1st time we were able to do this so we will be back here and soon.
November 7, 2013
Rated 3.0 out of 5.0 by Mwb929 Loud and low class
Stayed in room from which I could hear every word of the obnoxious guests in the next room. On the positive side at least I was on the non freeway side of the hotel. This hotel is right on hwy 80 and the noise level is quite high. Not a restful venue
October 27, 2013
Rated 3.0 out of 5.0 by Seapro your beds are very uncomfortable
Overall I like the hotel but the beds a very uncomfortable and that is reason enough for me not to stay there again. I travel regularly to the area on business and work long hours... And I get little to no sleep due the uncomfortable beds in your hotel. Your beds should be your greatest feature... In my opinion.
October 26, 2013
Rated 5.0 out of 5.0 by yorkie48 One of the Best Holiday Inn Express I have stayed in
This Holiday Inn Express was brilliant from the minute you are greeted in reception by the very friendly and efficient staff, who upgraded me to a Jacuzzi Suite as a Platinum Member of PCR.
The room was very large, beautifully furnished and the Bed was so comfortable, and chilling in the Jacuzzi was great. The Breakfast had great variety and all well presented.Complimentary Nibbles and Cookies were available in reception around 6pm. The hotel laundry room was easy to use so got my washing up to date. About 20 miles out of downtown San Francisco and is reasonably priced and convenient to I80. The hotel is very quiet so no road noise to disturb your sleep. Would definitely comeback again. Well done to all the staff who were great.
October 22, 2013