Rated 4.2 out of 5 by 144
Rated 3.0 out of 5.0 by roadman3313 Decent property for a reasonable price
Property appeared well maintained and room furnishings were kept-up. Check-In paperwork was not ready and check-in agent appeared bothered when asked questions but was still assigned a room. Minimal IHG/Platinum recognition. Room was comfortable with ample space. Loud Fan/AC unit, however it worked well. Bathroom was well lit. Slight smoke odor drifted in from outside room.
Standard HIE Breakfast selection. Well stocked and attended to. Final bill was inaccurate. Also lost item in room.
Staff addressed the billing issue in the morning and corrected the error. Also staff were able to find the lost item and return it. I was worried about the overall experience due to the poor check-in and initial room experience, however the morning staff really made up for it and made the stay pleasant. Property is a great alternative to staying closer to the city with reasonable prices and free parking!
March 19, 2015
Rated 5.0 out of 5.0 by no name 2 Spendy but comfortable.
Like other Holiday Inn Express properties they need to add fresh fruit at breakfast and a ventilation fan in the bathroom would be welcome. Beds are really good.
March 17, 2015
Rated 5.0 out of 5.0 by Mr. Chong Great hotel
San Pablo Hotel staff are friendly and helpful.
We travel quite of bit national wide and we only return to few places we love to stay.
San Pablo CA, North Seattle WA, Atlanta GA.
These are the only ones we like to stay.
March 9, 2015
Rated 5.0 out of 5.0 by Amma26kids Great hotel with comfy beds!
This hotel is in a bit of a sketchy neighborhood, but they have great security and well lit parking. We enjoyed the stay so much that we stayed again a month later. On that stay we were upgraded to a king room with a big jetted tub. We relaxed so much and were so relaxed that a one night stay for a stop over on our way home after a follow up at UCSF that we stayed 4 nights. This hotel is spotless and everyone is so friendly. They also have a delicious full on country complimentary breakfast, and there is plenty for everyone. You will not be disappointed!
March 8, 2015
Rated 5.0 out of 5.0 by NYker Great Stay away from home
Courteous staff that greet you by your name, newer hotel with clean rooms, common areas, gym and excellent breakfast. Can expect the same excellent service, clean rooms every time.
March 4, 2015
Rated 5.0 out of 5.0 by Jo612 Stay in San Pablo
We had a wonderful experience here. Clean rooms, quiet, accommodating staff, and good breakfast.
March 4, 2015
Rated 5.0 out of 5.0 by RWally23 Great variety and abundant breakfast to start the day!
Was impressed with the cleanliness and upkeep of the property. The staff was very attentive and nice. No problems at check in, the stay or check out! Would consider this Holiday Inn Express Hotel in the future and would look for the chain wherever I travel.
February 25, 2015
Rated 5.0 out of 5.0 by Jo612 San Pablo Stay
We found the staff exceptionally accommodating, breakfast options were very good, and the rooms were clean and quite.
February 25, 2015