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Rated 4.1 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Great stay Excellent hotel we will return on future visits to Richmond. Staff was excellent, and hotel was nice and clean July 31, 2015
Rated 5.0 out of 5.0 by Great Experience Nice and clean , Staff was fun and very delightful July 30, 2015
Rated 5.0 out of 5.0 by Excellent services Mellisa Clarke was absolutely a remarkable assistant in all of needs during my stay prompt attention and very professional July 30, 2015
Rated 5.0 out of 5.0 by Fantastic The whole staff I dealt with, Priscilla, Melissa , Amy all worked to make my stay wonderful. Earlier in the year I stayed for 8 weeks as my company was opening a new facility. I was so impressed with the way the staff made me feel at "home" . All subsequent visits by myself and staff have utilized the Holiday Inn Express. More or less we have occupied three to four rooms since February and have not heard anyone complain. My company flew my wife out for a visit for Memorial Day and again the staff was just so wonderful to her. My wife knew I was in good hands while away and she worried less. Thanks again. July 30, 2015
Rated 1.0 out of 5.0 by Smelly Room The room was clean, however as soon as we opened the door, it smelled very badly of mildew or mold due to high humidity in the room. It was so strong that we never got used to the odor despite being in the room overnight. Recommend some type of ac with a dehumidifier. July 29, 2015
Rated 5.0 out of 5.0 by Great place to stay It is always a pleasure to stay at Holiday Inn Express at Richmond, VA Airport. Very convenient when traveling from Richmond airport specially when you have to park your car for a long duration. Professional, courteous and friendly service, We keep coming back. July 26, 2015
Rated 2.0 out of 5.0 by Uncomfortable Bed Mattress was a bit too soft. Pillows were to flat. Every thing else about the room was fine. July 23, 2015
Rated 2.0 out of 5.0 by Define Service It was difficult to answer the service question. The front desk and housekeeping staff were pleasant and accommodating. However, since the room did not appear to be clean, I felt like I couldn't give service a good score. It might make sense to somehow get at that in the survey - maybe define it better. July 23, 2015
  • 2015-08-03T11:29:53.458-05:00
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