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Rated 4.1 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by Comfortable beds, some updates needed Beds were very comfortable, which is probably the most important part of the hotel experience. However Internet access was regularly down and I had to contact the front desk to have the reset the router. The bathroom lighting was such that the fan ran whenever the light was on, meaning if we wanted to night-light for the kids, we had to listen to a fan running all night long. Breakfast was good, even though they ran out of everything one day. December 19, 2014
Rated 5.0 out of 5.0 by HOLIDAY INN STAY Stay was comfortable/pleasant. I would recommend Holiday Inn Express. December 7, 2014
Rated 3.0 out of 5.0 by blood on bedding I was having a perfectly good stay until I discovered the bed covers had multiple spots of old dry blood on them. They were pretty large and hard to miss when house keeping made the bed!! I only noticed after sleeping in the bed and tossing and turning one night making the underneath of the covers exposed. I checked out a day early, told the front desk clerk and got "so sorry". December 7, 2014
Rated 5.0 out of 5.0 by Large room, wonderful staff The room was very nice and comforable. Very nice staffr December 5, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel Rooms were clean and in great condition, bathrooms excellent, comfortable experience, and restful. December 5, 2014
Rated 3.0 out of 5.0 by Not bad They put me in a room near the elevator. I could not get a good night rest. Also my rooms phone had no cord so I had to use my cellular every time I needed to make a call December 4, 2014
Rated 2.0 out of 5.0 by Won't stay again Nice enough room, but the insect on the bagel in the morning was a real turn off. December 4, 2014
Rated 3.0 out of 5.0 by Richmond Holiday Inn Express The room was a real disappointment given the items listed below: -The closet door handles coming off -Garbage on the walls by the desk (ketchup etc...) -Bathroom wall tiles had mildew growing all over the grout -Fridge had the insulative wall burnt thru -Need serious defrosting -serious mold growing in the seal of the door and hinge areas -Lights with cigarette burns on the shade -filth around the toilet base November 29, 2014
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