Rated 4.0 out of 5 by 141
Rated 4.0 out of 5.0 by roadtrip04 Convenient
Convenient to Perimeter Mall and main roads. Had no trouble finding a Starbucks or Cheesecake Factory for delicious late night snack
September 10, 2014
Rated 5.0 out of 5.0 by great trip great place to stay
As soon as you arrived you were welcomed by a great lady with a friendly personality and big smile. She assisted me with every question i had. The breakfast is very good. you have a great variety to choose from. I will be returning to this specific hotel.
September 7, 2014
Rated 2.0 out of 5.0 by Mgr14 Rude front desk agent
Upon arriving we encountered the front desk agent Randy, of whom they insisted had been at this property for 5 years. I travel a lot and he is one of the most unpleasant front desk agents I have ever seen. He would not assist us with our reservation and was not offering additional help. He acted as if we were bothering him. Also, he did not pass the message to housekeeping that although, we did not want our room cleaned the first day, that we needed it cleaned the next day, causing us to be left with the same linen for three days. Basically, this is not an good example of an IHG employee. I could go on and on but, I will not. I will however say that the GM made up for the horrible employee and that Mishelle, Dennis, and the other two shuttle drivers were great. We did have a issue with the morning, lady agent on communicating our late check-out. But, Mishelle made sure we recieved one. NO one is perfect.But, Randy needs to go or else your property will not advance.
September 4, 2014