Rated 4.3 out of 5 by 149
Rated 5.0 out of 5.0 by oktobre love the place!!
This review just doesn't take much thought.. From the staff - management - to housekeeping - including those on the front lines - Bonnie, Amanda - all wonderful to be associated with -
we've had an extended stay - much longer than most - and even taking that into consideration the staff never looses sight that we are guests - even though now we're more like family
highly recommend this property in Mesquite NV. the pool, the breakfast, the grounds, the laundry, breakfast - all exactly what we need - I can't say enough -
our room has a balcony with a view of Falcon Crest golf course - the othe side of the hotel has Mountain view - also very nice -
we are well traveled - so I can compare with other hospitality companies easily - HIE never disappoints on any level -
this is also a pet friendly location - and kid friendly location - and never ever is there a problem or issue -
thank you Holiday Inn Express - we truly appreciate you and you kind staff
T & O
October 20, 2014
Rated 5.0 out of 5.0 by edkralc Thanks for your hospitality
As soon as we walked into the building, we were greeted with a smile and a very accommodating host. Instantly we felt at ease and the experience was all and more than we hoped - we needed a quiet and comfortable place to sleep - and it was perfect. Thanks again to the staff.
October 16, 2014
Rated 1.0 out of 5.0 by A.L.A.S. Won't cancel your room if you book online
I tried to cancel the second night of my stay 24 hours in advance, and the hotel refused on the basis that I had "booked online". I book all my hotels online and have never encountered such and invalid reason for refusing to refund my money. I won't be staying at Holiday Inn Express again. Other hotels have much better costumer service and rewards programs.
October 16, 2014