Rated 4.7 out of 5 by 64
Rated 5.0 out of 5.0 by Ram83 Room Change
On Thanksgiving night, I checked into a room with a king and sofabed. Realizing that the sofabed would not work for my situation, I asked the front desk if there was anyway to get a double room and the staff made it happen. It was greatly appreciated for that hectic day that I was in town, and I would recommend this hotel for anyone visiting the area. Lastly, this hotel is pet friendly and still maintained a high level of cleanliness compared to other pet friendly hotels that I've stayed at across the country.
December 1, 2013
Rated 5.0 out of 5.0 by Havanese4 Friendly employees
Very friendly and helpful front desk employees. Used to stay at another hotel in Sanford but will return to this hotel a weekend in January after a positive experience. Thank you
November 18, 2013
Rated 5.0 out of 5.0 by JWhite13 Great Hotel
Outstanding staff, friendly and helpful. Updated rooms, bathroom, etc. very nice and clean. Enjoyed overall experience.
November 8, 2013
Rated 5.0 out of 5.0 by HIkindaguy Great Stay
From the beautiful interior to the friendliest staff this hotel made my stay just that much better. While all HIE hotels are well kept up this one really looked nice. The breakfast in the morning was a nice way to start the day!
I would stay here again should the opportunity present itself and would absolutely recommend this to anyone looking for a hotel in the area.
I have been a IHG member for over 25 years and all I can say is this brand just keeps getting better every year!
On a side not it is right next to a fantastic steakhouse that is within walking distance.
November 1, 2013
Rated 5.0 out of 5.0 by Duser Great facility
Web site reservation didn't match the property. They made me happy with some extra points. All else was wonderful. News paper in the morning, great breakfast, many places to eat around the property. Safe place, well lit parking lot. Iced tea in the lobby for free, all day. Cookies for free at the front desk in the evening. Great place. Will go back. Internet wireless, very slow but it works.
October 18, 2013
Rated 5.0 out of 5.0 by GULLWAYDAD Best HI Express I have stayed in
I definietly would recommend this, hope to stay there again
October 17, 2013
Rated 3.0 out of 5.0 by lillyb poor maintenance
We have stayed here many times, and it seems that upkeep is sliding. The toilet seat was very loose and sliding off the porcelain. The sink drain stopper never works---must put it in sideways or prop it open with something. The coffee maker was not working properly and then stopped on the second day. One thing we always look forward to after coming back from dinner was the fresh baked cookies.
On previous trips, the desk clerk made a fresh batch of cookies when the plate was empty, but this trip, the clerk only made one batch between 4-5 pm and never replenished it. Said he didn't know that he was supposed to make more.
October 17, 2013
Rated 5.0 out of 5.0 by Redskn62 Awesome Experience
We were pleasantly surprised of our overall experience. We had read some negative reviews on line and were preparing for an unpleasant experience. However, our experience was above and beyond any expectations. The room was great, the staff was very professional, the facility looked great, and the breakfast variety was enormous. Thanks for an enjoyable overnight stay.
October 15, 2013