Rated 4.8 out of 5 by 180
Rated 3.0 out of 5.0 by Oscareagle Not the best of the HIE group
Entering the room you realize that sometime ago in this room smoking was done. Carpet and air conditioning needs to be clean and deodorized if not replaced. Furniture needs update as well as the only super slow elevator. Breakfast was just ok. During check out, the person at the front desk did not even raise her head to acknowledge our presence.
In short, I was not satisfied and I will not use this property again
August 24, 2014
Rated 5.0 out of 5.0 by Lobster24 Consistent Care
I tavel to the Sanford area on business on a regular basis and cannot say enough about my first and subsequent visits. I am treated in a most professional manner each and every time I stay here. The staff are professional, courteous and pleasant. Always helpful no matter what the issue may be.
August 22, 2014
Rated 5.0 out of 5.0 by Extended stayer2014 Very comfortable extended stay
My family and I enjoyed our stay, the breakfast and swimming pool area! I would recommend this hotel!!!
August 22, 2014
Rated 5.0 out of 5.0 by TTraveler23 Sweet Tea in the Lobby
Great staff. Clean rooms. I travel for work and this is the best Holiday Inn Express that I've stayed in.
August 21, 2014
Rated 4.0 out of 5.0 by mamajen Great service and clean rooms
Just completed my stay and was very pleased. I found the staff very pleasant and helpful. The room, common areas, and breakfast area were very clean. The furniture and overall decor were a bit dated but clean (more important to me). The one thing I didn't like was that the elevator had that cleaning fluid smell that I hate. I didn't notice it anywhere else though so maybe they had a spill.
Definitely would stay here again.
August 20, 2014
Rated 5.0 out of 5.0 by Bill from Pittsburgh True Southern Hospitality...
I've never encountered 'true' Southern Hospitality in any of the places I've stayed as I did here. There is no "one thing" that really sticks out -- just the accumulation of the many small "attention to details".
Cookies in the lobby? Sure, a lot of place do -- but Iced Tea, not so much!
Smoke free? Sure, most are....-- but they've provided more than plenty of comfortable sitting areas outside...with tables, too!
I could go on an on.....but these folks just "get it" when it comes to running a hotel.
August 19, 2014
Rated 5.0 out of 5.0 by jwaynes Good hotel
Kind and helpful staff. Clean inside and out. Will stay here again. and tell my friends.
August 15, 2014
Rated 5.0 out of 5.0 by lkell HI Express Sanford
Over expectation was very good - just was not impressed with freshness/cleanliness and flavor of food. coffee was great - but food was just okay. Not enough to make me never use HIExpress again - but just wasn't good.
August 12, 2014