Rated 5.0 out of 5.0 by happylady61 great service
really happy with our stay will be back next year,,,staff very friendly & helpful to us....
June 16, 2013
Rated 5.0 out of 5.0 by furbabiesgrandma Loved this hotel!
Very clean, comfortable rooms; friendly, helpful staff; and pretty landscaping. I was pleasantly surprised with my stay and would absolutely choose Holiday Inn Express in Sanford again. Close to stores and restaurants.
June 14, 2013
Rated 5.0 out of 5.0 by RoadWarrior11111 Outstanding Staff
Caring professional staff that a road warrior like myself really appreciates. I know upon arrival I will be greeted with a smile and recognized as a platinum priority club member. This facility has always impressed me every time.
June 13, 2013
Rated 5.0 out of 5.0 by janna53 great place
I had a great experience at this hotel. the staff was friendly and helpful and the hotel was decorated beautifully. the rooms were clean. the bathroom shower was great! I wish I had it at my home. the only problem I noticed was there wasn't an exhaust fan in the bathroom. after showering, the mirror was fogged. I would recommend this hotel to anyone and I would stay there again!
June 12, 2013
Rated 5.0 out of 5.0 by bestemor0309 Great place to relax; convenient to everything we needed
Very pleased with the entire experience. Being gluten free, I was delighted to find I could eat a full breakfast (eggs, bacon, yogurt, banana) - without breads, but I carry my own. Even though the room was right off the lobby, it was quiet! Everything was clean and comfy. The staff was outstandingly and genuinely friendly. There was a good restaurant across the parking lot, and the convenience of a drug store, groceries, and a variety of other shops and food within walking distance. A special request, not noted in my reservation, was handled quickly and cheerfully at check-in. And I loved the special welcome for Priority club members.
May 29, 2013
Rated 5.0 out of 5.0 by Chris218 Great Place
I've stayed at this HIE several times over the last few years and the staff are always very friendly and eager to make your stay pleasant. Nice rooms with comfortable beds. Great location, easy to get anywhere from the hotel.
May 23, 2013
Rated 4.0 out of 5.0 by sheila55 comfortable bed, and clean fluffy towels, and wash cloths.
the bed is very soft and comfortable, so are the pillows wash clothes, and towels. I am very comfortable in this hotel.
May 19, 2013
Rated 2.0 out of 5.0 by FrequentTraveler71 Mixed Experience
Sanford HIE is a pet friendly hotel. Didn't know this when I made reservations or I probably would have looked elsewhere. After my wife posted a review on Trip Advisor, addressing an animal smell in the first room we were assigned, the hotel manager posted a very good and appreciative response. It appears that you can request a "pet free" room. This is important to know for guests and should be conspicuous. The good news is the front desk staff put us in another room that lacked an animal odor. The room was clean and the bathroom well appointed for this class of hotel. There was an annoying buzz from the in-room refrigerator. We unplugged it to fix that. The towels are particularly notable; as good or better then many luxury hotels. Breakfast was pretty poor. Pancake machine didn't work, eggs were cold, hot sweet rolls took forever to warm and orange juice was watery. The coffee was very average. I've stayed in other HIE's where the breakfast was excellent. The TV in our room failed to work on the morning of our checkout. Despite all of the criticism, we would give this property another chance because of the promised attention by the manager in his Trip Advisor response.
May 17, 2013