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Rated 4.8 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Worth the Stay Before I checked out this hotel I read the reviews. They weren't all good, but knowing the chain sometimes you have to use your own judgment. The hotel was very well utilized. The amenities were great. Everything they said they offered, they did. The staff was very friendly, overly pleasant, with the attitude "We aim to please". A special thanks to Britany, at the front desk, and the breakfast lady, who kept the area clean and well stocked and was very pleasant. The complimentary ice tea, and cookies in the evening was well enjoyed. Our room was neat and clean, with a real nice décor (loved the photos on the walls and the color scheme). The seating area in the lobby was beautiful with a very peaceful extra large fish tank. The seating on the second level overlooking the lobby was also beautifully done. We were in Sanford for a funeral and our stay at Holiday Inn Express & Suites exceeded our expectations. July 28, 2014
Rated 5.0 out of 5.0 by Rapidly becoming my favorite place to stay Come to Sanford several times a year for dog agility and really look forward to staying here. I can usually get a first floor room which is so important when you have to bring in all the stuff for your dog. The breakfast is available early. Good since sometimes we have to be at the trial site as early as 7 or 7:30. The beds are the most comfortable. If I can't sleep, then it's my problem. July 23, 2014
Rated 5.0 out of 5.0 by I love this hotel! I must love this hotel, because I keep staying there. One of the cleanest ones I've ever stayed at, especially in Sanford, NC! Nice staff, too. July 19, 2014
Rated 5.0 out of 5.0 by room was clean and comfortable friendly staff, clean rooms, love the ice tea in the lobby, close to family July 18, 2014
Rated 5.0 out of 5.0 by HIE-Sanford, NC Over the years I have probably stayed at this property well over 75 times and have never been disappointed. The property is clean and the staff is marvelous. With a combination like this, how could they be anything but "winners"? My only regret is that I am retiring and will not "be back this way again". My last stay was like saying goodbye to old friends…not they are old, just great! July 17, 2014
Rated 5.0 out of 5.0 by great service. nice staff.nice hotel, clean rooms,verity of breakfast,swiming pool July 17, 2014
Rated 5.0 out of 5.0 by all amenities I could ask for Staff very friendly and helpful. Room spacious, clean, all amenities available. Quiet, comfortable. Good experience. Breakfast variety and out early as I leave very early for my activity. Pet friendly. July 17, 2014
Rated 2.0 out of 5.0 by Poor persona sets the mood I was disappointed with the associate at the check in and that set the mood for the stay. I had no patience when the air conditioner was making a noise loud enough to keep us from getting a good nights rest after driving six hours that day. We seem to not be deserving of any consideration since we were booked by a third party (Expedia.) The desk person on the 13th when I checked out was a totally different experience. One of friendliness, courtesy and offering any help I needed. Kitchen staff was excellent. We will still stay at Holiday Inns but this was not a good experience at Sanford. July 17, 2014
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