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Rated 4.8 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by My stay The hotel was very nice, clean rooms, staff was attentive to my needs, complimentary breakfast was excellent as well as the after work refreshments provided. My only complaint was that the clerk stated I could not earn IHG reward points because I was using the CLC lodging card provided by my company, which was at a reduced rate. Hope this is not the standard for all IHG hotels when using my CLC card. September 2, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise This hotel was a pleasant surprise for the money. I will be back! September 1, 2014
Rated 5.0 out of 5.0 by how to treat a customer for years I have stayed at this holiday inn for a number of reasons.they always make me feel like my stay is a bargain because they appreciate my business and they show it by providing exceptional service. the breakfasts are wonderful. the people at the desk are always helpful when you are in a "bind". they are always polite. it is the best lodging dollar you can spend. angela will be the next manager because she is absolutely wonderful in every aspect concerning customer service and is a pleasure to deal with. August 28, 2014
Rated 3.0 out of 5.0 by Not the best of the HIE group Entering the room you realize that sometime ago in this room smoking was done. Carpet and air conditioning needs to be clean and deodorized if not replaced. Furniture needs update as well as the only super slow elevator. Breakfast was just ok. During check out, the person at the front desk did not even raise her head to acknowledge our presence. In short, I was not satisfied and I will not use this property again August 24, 2014
Rated 5.0 out of 5.0 by Consistent Care I tavel to the Sanford area on business on a regular basis and cannot say enough about my first and subsequent visits. I am treated in a most professional manner each and every time I stay here. The staff are professional, courteous and pleasant. Always helpful no matter what the issue may be. August 22, 2014
Rated 5.0 out of 5.0 by Very comfortable extended stay My family and I enjoyed our stay, the breakfast and swimming pool area! I would recommend this hotel!!! August 22, 2014
Rated 5.0 out of 5.0 by Sweet Tea in the Lobby Great staff. Clean rooms. I travel for work and this is the best Holiday Inn Express that I've stayed in. August 21, 2014
Rated 4.0 out of 5.0 by Great service and clean rooms Just completed my stay and was very pleased. I found the staff very pleasant and helpful. The room, common areas, and breakfast area were very clean. The furniture and overall decor were a bit dated but clean (more important to me). The one thing I didn't like was that the elevator had that cleaning fluid smell that I hate. I didn't notice it anywhere else though so maybe they had a spill. Definitely would stay here again. August 20, 2014
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