Rated 4.7 out of 5 by 64
Rated 5.0 out of 5.0 by Squeak52 Great service and very clean!
Have not stayed at the hotel for awhile and was very impressed with all the updates to the facility - night and day! Will for sure stay again and highly recommend to anyone that is looking for a place to stay in Sanford.
October 10, 2013
Rated 5.0 out of 5.0 by TracyK1970 Superior Service
My husband and I travel a lot and our stay at this hotel was for leisure. From the minute we walked in, the front staff was ready with our reservation and we were settled in our room in minutes. There were plenty of luggage carts available making it easier to get settled. Our room was very comfortable and had great climate control. The bed was awesome as were the pillows. The shower had great water pressure and all the hot water we needed. Breakfast the next morning was delicious and fresh.
This stay was honestly one of the best experiences we've had at a hotel. All of the staff was professional and kind - providing genuinely caring customer service.
October 8, 2013
Rated 5.0 out of 5.0 by gjoy Helpful staff
At the end of a 2 week driving vacation we needed a place to stop before the last day of traveling. Hotel was bright and inviting. Young woman at the front desk was more than compassionate when I told her I had fallen the day before and was still sore. She supplied motrin and tylenol for my aching muscles. Breakfast was a step above other chains. Only suggestion would be to include rice or corn chex for those who must avoid gluten. Thanks for a good night 's sleep to recharge.
October 1, 2013
Rated 5.0 out of 5.0 by ScarlettMalerie Scarlett
I stayed here the weekend of my wedding. I live in Concord but my husband is from Sanford and we had the wedding down that way. The staff were phenomenal! Very relaxing and comfortable atmosphere as soon as you walk in the door. I brought my dog with me and they were very nice to him as well, they even gave him a little bag full of treats! I had a wonderful experience here! Thank you!
September 26, 2013
Rated 5.0 out of 5.0 by stevedover What a surprise
My wife and I were in Sanford to attend the wedding of my nephew. I had browsed the web looking for a place to stay and the Holiday Inn Express looked pretty good. We were both pleasantly surprised by the overall quality and staff friendliness of this Inn. The room we had was very clean but was lacking a bathroom exhaust fan. The fact there is a restaurant within a very short walking distance was nice. The restaurant was good quality at a reasonable price. We would definitely stay here again during some future visit.
September 25, 2013
Rated 5.0 out of 5.0 by esqzme Excellent staff and a quality hotel
As a road warrior I stay in a lot of hotels. The staff here and the entire experience of my recent visit will ensure I book here again the next time I stay in Sanford!!
September 20, 2013
Rated 5.0 out of 5.0 by Ria59 Great experience!
This hotel is well worth every dime. It is clean, comfortable and the staff is excellent, from the front desk to the chamber maids. The exercise room has ample equipment. More then most hotels. Kodos. Pool is clean and enclosed. Towels of ample size. No skimping anywhere that I could see. Thanks for a great stay!
September 19, 2013
Rated 5.0 out of 5.0 by Bhupen Great Service and Clean comfy beds
Holiday Inn Express is a very good restaurant in Sanford, Lillington area of NC and I highly recommend it for great service, comfortable beds, location and safety
I like the service provided at front desk by Terri, Stephanie and Angelina and Donovan
The breaksfast has good healthy options too and overall a very good experience for repeat stays !
September 9, 2013
Rated 5.0 out of 5.0 by RedSoxgal59 Clean and Friendly
We have stayed with you 2 to 4 times a year from 2000 - 2010. When we drove in this time we noticed immediately the changes made to the front. It was very inviting and the changes continued as we entered the lobby. From the front, through the lobby into the pool area and onto the fun new carpet in the 2nd floor hallway we were pleasantly surprised.
The staff was pleasant and efficient. We spent a lot of time around the hotel this time and we were able to watch the smoothness of the operations. This extented to Shannon, your friendly maintenance person. He was conscientious and seemed to take pride in keeping things looking nice.
Thanks to all, keep up the good work.
September 2, 2013
Rated 5.0 out of 5.0 by BrotherO Best Price and Comfort In The Area
We've stayed at several hotels around Fort Bragg and Hope Mills so we thought we would try out the Sanford Holiday Inn Express. We made the right choice. The hotel is less expensive but you couldn't tell that from the great service, clean rooms, friendly staff and great breakfast. They even have an evening sundown get together in their lobby. That's what really attracted us to this hotel when comparing it with others in the vicinity and price range. The hotel is centrally located near some shopping, a WalMart, gas stations and main roads. We wanted to check out Sanford while at Fort Bragg and this was the right choice.
August 31, 2013
Rated 5.0 out of 5.0 by Vicki03 A good nights sleep
First hotel that I have actually been able to get a good nights sleep in. Everything clean, and a home made cookie, to boot.
What is not to like? I will be back!
August 27, 2013
Rated 4.0 out of 5.0 by laevans great hotel..... awesome staff
loved staying here..... everything was great!
Only negative is that even though the lady that checked me in said she looked up my rewards number I didn't get credit for my stay there.... and I was there for over a month on business.
August 27, 2013
Rated 4.0 out of 5.0 by Joerich1 very proffesional
This was my second visit to this location. The staff was once again courteous and proffesional. As well as my room being neat, clean and relaxing
I will certainly be staying here again on my next trip..
August 26, 2013
Rated 4.0 out of 5.0 by Annie1970 Friendly staff and comfortable
Nice, clean rooms. Staff was very friendly and helpful. Was a bit loud on weekends with all the kid ball teams staying there. The pool looked less than appealing.
August 21, 2013
Rated 5.0 out of 5.0 by Teresa03 McIntyre Family Reunion
My stay at Holiday Inn Express was very enjoyable. The McIntrye
Family Reunion was very blessed to have stayed at this Hotel. The staff was very professional, we were helped in every capacity that was available. Rooms were cleaned and when we asked for extra towel they were presence before they were missed. I will be returning in the near futrue for a much needed getaway. PS The Breakfast was also delicious!
August 19, 2013
Rated 5.0 out of 5.0 by Fran2 The kids wanted to go back to swim!
The kids enjoyed the indoor pool. The atmosphere was great.
August 1, 2013
Rated 5.0 out of 5.0 by MagsH2T Great Staff, Service and Room
This is the only place I stay in Sanford, NC. Looking to try them at other locations because the Sanford one is fabulous! Angie is the best!!! I always get greeted with such a smile and friendliness, breakfast is great and the hotel staff keep the rooms great!!!
July 31, 2013
Rated 5.0 out of 5.0 by LAST78 Experience Review
My stay at Holiday Inn Express was very relaxing and stress-free. My son really enjoyed the indoor pool. Even though the weather outside was a little cloudy. The staff was eager to assist in any way possible. The breakfast selection was very nice and plentiful. We did not feel rushed at all to check out because of the later check-out time.
July 14, 2013
Rated 5.0 out of 5.0 by Cous Quality and Value
We only needed the room for 1 night, and this was everything we wanted and needed. Nice room at a good price.
June 30, 2013
Rated 5.0 out of 5.0 by TravelingGran Great Customer Service
I was greeted each and every time I came in. Received a follow up call to ask if everything was okay once I checked in. The staff exceeded excellence in providing quality driven guest services. This HI Express has set the bar extremely high with their focus on customer service skills. I will be back.
June 21, 2013
Rated 5.0 out of 5.0 by happylady61 great service
really happy with our stay will be back next year,,,staff very friendly & helpful to us....
June 16, 2013
Rated 5.0 out of 5.0 by furbabiesgrandma Loved this hotel!
Very clean, comfortable rooms; friendly, helpful staff; and pretty landscaping. I was pleasantly surprised with my stay and would absolutely choose Holiday Inn Express in Sanford again. Close to stores and restaurants.
June 14, 2013
Rated 5.0 out of 5.0 by RoadWarrior11111 Outstanding Staff
Caring professional staff that a road warrior like myself really appreciates. I know upon arrival I will be greeted with a smile and recognized as a platinum priority club member. This facility has always impressed me every time.
June 13, 2013
Rated 5.0 out of 5.0 by janna53 great place
I had a great experience at this hotel. the staff was friendly and helpful and the hotel was decorated beautifully. the rooms were clean. the bathroom shower was great! I wish I had it at my home. the only problem I noticed was there wasn't an exhaust fan in the bathroom. after showering, the mirror was fogged. I would recommend this hotel to anyone and I would stay there again!
June 12, 2013
Rated 5.0 out of 5.0 by bestemor0309 Great place to relax; convenient to everything we needed
Very pleased with the entire experience. Being gluten free, I was delighted to find I could eat a full breakfast (eggs, bacon, yogurt, banana) - without breads, but I carry my own. Even though the room was right off the lobby, it was quiet! Everything was clean and comfy. The staff was outstandingly and genuinely friendly. There was a good restaurant across the parking lot, and the convenience of a drug store, groceries, and a variety of other shops and food within walking distance. A special request, not noted in my reservation, was handled quickly and cheerfully at check-in. And I loved the special welcome for Priority club members.
May 29, 2013
Rated 5.0 out of 5.0 by Chris218 Great Place
I've stayed at this HIE several times over the last few years and the staff are always very friendly and eager to make your stay pleasant. Nice rooms with comfortable beds. Great location, easy to get anywhere from the hotel.
May 23, 2013
Rated 4.0 out of 5.0 by sheila55 comfortable bed, and clean fluffy towels, and wash cloths.
the bed is very soft and comfortable, so are the pillows wash clothes, and towels. I am very comfortable in this hotel.
May 19, 2013
Rated 2.0 out of 5.0 by FrequentTraveler71 Mixed Experience
Sanford HIE is a pet friendly hotel. Didn't know this when I made reservations or I probably would have looked elsewhere. After my wife posted a review on Trip Advisor, addressing an animal smell in the first room we were assigned, the hotel manager posted a very good and appreciative response. It appears that you can request a "pet free" room. This is important to know for guests and should be conspicuous. The good news is the front desk staff put us in another room that lacked an animal odor. The room was clean and the bathroom well appointed for this class of hotel. There was an annoying buzz from the in-room refrigerator. We unplugged it to fix that. The towels are particularly notable; as good or better then many luxury hotels. Breakfast was pretty poor. Pancake machine didn't work, eggs were cold, hot sweet rolls took forever to warm and orange juice was watery. The coffee was very average. I've stayed in other HIE's where the breakfast was excellent. The TV in our room failed to work on the morning of our checkout. Despite all of the criticism, we would give this property another chance because of the promised attention by the manager in his Trip Advisor response.
May 17, 2013
Rated 5.0 out of 5.0 by lions Great staff and very comfortable!
Great place to stay! The staff is wonderful and always willing to help. The rooms are always clean and the hot breakfast is always good. I will not stay any where else in Sanford.
May 9, 2013
Rated 5.0 out of 5.0 by lynn2013 Enjoyed our stay
We had a very restful nights sleep and the service was on point with everything. Breakfast was great, everything clean and neat. I would stay there again and would recommend the location to everyone.
May 9, 2013