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Rated 4.8 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay while Visiting Sanford I've been staying at this hotel off and on for several weeks due to business trips to the area. The facility is well maintained, clean, and has a team of friendly and helpful associates. The beds are very comfortable and the linens are fresh. The manager provides a lot of extras that you usually do not find at a Holiday Inn Express like walnut halves next to the assorted oatmeal selections on the breakfast bar along with the assorted yogurts, plenty of fresh baked cookies every evening, a microwave popcorn package and a bottle of water in the room, and two manager's receptions every week. Newspapers are delivered to your door every morning - not just left in a pile in the lobby. The common areas are nicely furnished and the "welcome" sign on the shelf in the main lobby is a nice touch. I've stayed in several different rooms and all have been of the same high standard. June 10, 2014
Rated 5.0 out of 5.0 by A Truly Pet Friendly Hotel Upon registering here we were greeted with some gifts for my four-footed friend and made to feel welcome. It is a lovely hotel with extremely friendly staff. Loved staying here and will plan to do so again soon. June 10, 2014
Rated 5.0 out of 5.0 by Great stay Had a great stay. When we visit family in Sanford we always stay at he HIE June 7, 2014
Rated 5.0 out of 5.0 by Great stay!! Holiday Inn Express should be very pleased with the staff at their Sanford NC location. Was greeted warmly and allowed to check in early. Friendly smiles whenever you came across someone and always asking if you needed assistance. Rooms were always very clean. Very nice variety for breakfast. Can't think of anything else I could have needed to make my stay any better. Will use them again when I return to see family. Thanks for a very pleasant stay! May 31, 2014
Rated 5.0 out of 5.0 by Great Food, Great Staff This was probably the best hotel stay I've ever had. Food selection for free breakfast was amazing. Staff was great, especially Angie. Great southern hospitality, May 28, 2014
Rated 5.0 out of 5.0 by Made to feel welcome as soon as I came in the door. It had been a long while since I stayed at a Holiday Inn. My experience at the Holiday Inn Express Sanford was very good. I was able to check in, fire up my computer to get some work done and had a good night's rest. This was one of the cleanest rooms I have ever been in. The staff was very helpful as I did call the front desk with questions and got answers immediately. May 28, 2014
Rated 5.0 out of 5.0 by Excellent Service Staff is friendly, energetic, customer focused, attentive and welcoming. May 26, 2014
Rated 5.0 out of 5.0 by Great overall accomodations1 My elderly aunt and myself spent 2 nights in this motel. The staff was very helpful in getting us a room close to an exit and on the first floor. Every place in the motel was extremely clean. Enjoyed our stay immensely. May 21, 2014
Rated 5.0 out of 5.0 by Great place to stay I had a very pleasant stay here while in town for my daughter's wedding. The front desk staff were very positive and talkative, it was a pleasant experience to check in. Our room was very clean and comfortable. Breakfast service was great, they had a good variety of food and the service staff were constantly cleaning and re-stocking the area. Overall it was one of the better hotel experiences I have had. May 19, 2014
Rated 3.0 out of 5.0 by Great staff Super friendly staff. The rooms are clean and bed comfortable but could use an update with really dark hallways. For business travelers with longer stays it is nice to have an area outdoors to sit and relax. This hotel has only a couple of tables at the front entrance. Not very inviting. May 16, 2014
Rated 5.0 out of 5.0 by Great Value, Excellent Room Primarily chose here based on location and pet friendly. Rooms are excellent for value. Comfortable, large room. Appears well updated. No complaints. Staff was friendly and helpful. Would definitely be willing to stay here again. Pet process was easy and had no problems. May 15, 2014
Rated 5.0 out of 5.0 by Petr Charges The property and staff are excellent -we stop there twice year;y to visit family to and from FL. We have a pet and the rate keeps going up for the "pet charge" May 15, 2014
Rated 5.0 out of 5.0 by Great place to stay. Our stay a the Holiday Inn Express was great. Everyone was very pleasant and professional. The room was clean and the beds were great. Would stay here again when visiting Sanford. May 10, 2014
Rated 5.0 out of 5.0 by Great Customer service, Clean Rooms were very clean and up-to-date. Excellent service. We were traveling with our two dogs and weren't treated any differently because of our pets. They were concerned for our pets comfort as well as our own. Would highly recommend this hotel for traveling with or without pets. May 9, 2014
Rated 5.0 out of 5.0 by Excellent staff Friendly knowledgable staff with the ability to make you feel like you are most important to them because you are their valued customer. May 7, 2014
Rated 5.0 out of 5.0 by Best pet friendly hotel We have traveled all over with our dog. I have to say that this is THE best pet friendly hotel ever! The staff was always friendly and helpful and the rooms were immaculate! I can't say enough nice things about this hotel May 5, 2014
Rated 5.0 out of 5.0 by Wonderful Service I stayed at this hotel for 2 nights for work. The front desk staff always greated you with a smile and was willing to help you in any way possible. The room was clean and the bed was very comfortable. When I checked out the front desk staff new me by name, which is a definite plus in my book. I will definitely stay at this hotel next time in the area and will tell people that are going that way. April 28, 2014
Rated 5.0 out of 5.0 by None Better at any Price You will be hard pressed to find a better property at any price. The staff Torie, Stephanie and all make this a 5 Star location. Please don't swamp them with reservations as I want to stay there when I need to travel to Sanford. Some of the smartest and talented hospitality folks you will ever meet. April 23, 2014
Rated 5.0 out of 5.0 by Angie is the best!!! This hotel is absolutely wonderful, front desk, beds, cleanliness, breakfast, value and sleep quality. Who knew a little town like Sanford, NC would have so much to offer. Each time I have stayed, Angie the day manager has helped me tremendously. She is probably the best hotel manager I have ever encountered. She is friendly and always smiles. This past week I brought our entire staff of my company to stay at the hotel and Angie as always was the absolute best. In a nutshell, Holiday Inn Express is the best hotel I've stayed in for a very long time. A little customer service truly goes a long way. Thank you for allowing me the pleasure to recommend this hotel to everyone. April 22, 2014
Rated 5.0 out of 5.0 by Comfortable business travel We made a last-minute reservation at this hotel and were staying for a business meeting. The staff was friendly and both the hotel and our room were neat and clean. Plenty of towels in the bathroom. The hot breakfast had lots to choose from and the friendly staff kept everything very clean and tidy in the dining area. Wireless Internet was easy to use and sufficiently fast. Only minor thing was that the mattress was a little too soft but not uncomfortable. Nice that they offered both soft and firm pillows on the bed (the pillow cases were labeled along the edge). Would stay again if we are in the area and would recommend to others. April 19, 2014
Rated 5.0 out of 5.0 by Angela I was very pleased with the service I rec. from both Tori and Stephanie. I will return there this weekend. April 17, 2014
Rated 5.0 out of 5.0 by Nice Pool, Friendly Staff Pool area was great for the family, and all the staff was very friendly! April 17, 2014
Rated 4.0 out of 5.0 by Pleasantly surprised! It was apparent that a transformation has occurred. Major focus on customer service. Room was awesome. Wish the breakfast was a little more healthier. April 13, 2014
Rated 5.0 out of 5.0 by Great Stay in Sanford I truly enjoyed my stay in Sanford. The hotel employees were extremely helpful, accommodating, friendly and helpful. I awoke feeling very refreshed which isn't normally what happens when I stay in a hotel. I would most definitely return to this hotel again. April 12, 2014
Rated 5.0 out of 5.0 by Clean, quiet, safe, and great breakfast. Staff is always friendly. Indoor pool was a nice option with the grandchildren. Mattress comfortable. Spacious room. April 10, 2014
Rated 5.0 out of 5.0 by Great for the family We enjoyed the pool opportunity with our daughter and grandchildren. Breakfast is always wonderful with such variety. April 9, 2014
Rated 5.0 out of 5.0 by Great Hotel to Stay At Always have a great experience at this hotel. I would highly recommend anyone in the area stay at this hotel. April 4, 2014
Rated 5.0 out of 5.0 Habitat for Humanity We were so blessed to be able to stay and rest after hard days of working for charity. April 3, 2014
Rated 5.0 out of 5.0 by Wonderful Would stay here again and again! Kids really loved the indoor pool. Staff was excellent. April 3, 2014
Rated 5.0 out of 5.0 by Great experience even with pet Clean room, very animal friendly, comfortable bed, quiet, friendly staff. March 31, 2014
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